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Hilton Head BMW

Bluffton, SC

4.7
383 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 383 reviews

January 03, 2024

Hassle free, good coffee, Service advisor Kristin was very helpful. Each time we have brought our car there the service has been great More

by Wish they would sell diesels again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
Jan 05, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Kristin provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 01, 2024

Excellent and courteous customer service both in the parts and service department. Highly recommended for future service. More

by Rnorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 03, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an excellent and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Excellent sales experience with Stephanie Sullivan who sold us our new 330i. Super helpful, hard working, and not pushy. Would definitely go back to her again for our next purchase. More

by gaylevanwelyquan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
Jan 03, 2024 -

Hilton Head BMW responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 29, 2023

Hh BMW and the team there (Steve / Brian) were fantastic to deal with. They were fair, personable and honest. They ordered us the exact X7 we were looking for and just in time for a trip we needed it for. W More

by mpenchan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Brian
Jan 03, 2024 -

Hilton Head BMW responded

Congratulations on your new X7! We are thrilled that Steve and Brian provided you with a fantastic sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 29, 2023

I’ve bought many cars from this dealership. They’ve always provided great service and of course wonderful vehicles! More

by rmagans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 03, 2024 -

Hilton Head BMW responded

We are thrilled to have consistently delivered excellent service and quality vehicles for you. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 28, 2023

Last two times at the dealership, I didn’t get a car wash or at least the interior vacuumed. Service rep was pleasant and kept me updated on the repair. More

by pathfinder1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Dec 30, 2023 -

Hilton Head BMW responded

I apologize that you experienced a problem with your car's service. Please contact me so I can make this right. I cannot find your name in our database, I would love to hear back from you. Donald Hooks Service and Parts Director Hilton Head BMW Direct. 843-707-0422 dhooks@hiltonheadbmw.com

December 26, 2023

It was a pleasure doing business with BMW Hilton Head. Will Goure was fantastic to work with making the purchase of my wife’s surprise Christmas gift a breeze! The vehicle was delivered from the dealershi More

by Stamps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Goure
Dec 29, 2023 -

Hilton Head BMW responded

What a heartwarming story! Will and our team at Hilton Head BMW created an exceptional experience for you. Purchasing your wife's Christmas gift a seamless process and ensuring the vehicle arrived looking impeccable must have been an incredible moment. It's fantastic that your wife was blown away and loves her new SUV! Heres to many miles in your wife's new SUV!

December 22, 2023

Brad Woodcock and Brian Shirley do a great job for this dealership. Would highly recommend both for their service. More

by Ghbarry21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian shirley
Dec 27, 2023 -

Hilton Head BMW responded

Congratulations on your new vehicle! We are thrilled that Brad and Brian provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 22, 2023

Brad Woodcock is a great service rep who anticipates everything and gets the work done the right way. Best service department I have seen in more than 30 years of driving BMWs. More

by Oystercay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
Dec 28, 2023 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Brad provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Working with our salesman, Enrique Duran, was a dream! He helped us create the most wonderful 2024 X5 as well as teaching us all the features which it has. We are so happy!! More

by Shanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Enrique Duran
Dec 29, 2023 -

Hilton Head BMW responded

Congratulations on your new vehicle! We are thrilled that Enrique provided you with a dream sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

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