Hilton Head BMW

Last two times at the dealership, I didn’t get a car wash or at least the interior vacuumed. Service rep was pleasant and kept me updated on the repair. or at least the interior vacuumed. Service rep was pleasant and kept me updated on the repair. More

It was a pleasure doing business with BMW Hilton Head. Will Goure was fantastic to work with making the purchase of my wife’s surprise Christmas gift a breeze! The vehicle was delivered from the dealershi Will Goure was fantastic to work with making the purchase of my wife’s surprise Christmas gift a breeze! The vehicle was delivered from the dealership looking mint, with no detail missed. All i had to do was put a bow on the hood! My wife was blown away and absolutely loves her new SUV. I highly recommend this dealership if you want best in class service and product! A big thank you goes to Will and his colleagues at BMW HH for all your help! Cheers, Stamps More

Brad Woodcock and Brian Shirley do a great job for this dealership. Would highly recommend both for their service. dealership. Would highly recommend both for their service. More

Brad Woodcock is a great service rep who anticipates everything and gets the work done the right way. Best service department I have seen in more than 30 years of driving BMWs. everything and gets the work done the right way. Best service department I have seen in more than 30 years of driving BMWs. More

Working with our salesman, Enrique Duran, was a dream! He helped us create the most wonderful 2024 X5 as well as teaching us all the features which it has. We are so happy!! He helped us create the most wonderful 2024 X5 as well as teaching us all the features which it has. We are so happy!! More

Brad Woodcock is a wonderful Service advisor, extremely courteous and professional. Easy to get a hold of and quick to respond!…jim becket courteous and professional. Easy to get a hold of and quick to respond!…jim becket More

Outstanding service. Always a pleasure to visit the Hilton Head Island BMW dealership. Thank you so much. Always a pleasure to visit the Hilton Head Island BMW dealership. Thank you so much. More

Service person was prompt and personable. Covered my needs with vehicle and will be returning. Covered my needs with vehicle and will be returning. More

Appreciate the service manager, Robert Barnes. He did a great job in communicating and handling all the service issues. He did a great job in communicating and handling all the service issues. More

I went in to get an estimate for work needed on my 2011 mini-cooper...I wasn't sure if it was worth sinking any more money into the car...Without my permission they did $800 worth of work...My Mom, without mini-cooper...I wasn't sure if it was worth sinking any more money into the car...Without my permission they did $800 worth of work...My Mom, without telling me and thinking she was doing me a favor, went to pick up the car and paid the bill...I nearly hit the roof that they charged her for work on MY car...The general manager on his Web page assures customers that "if you’re not happy with us for any reason, I invite you to call me, personally. I guarantee to make it right and make you happy." Needless to say, he was argumentative and belligerent and said he would have to listen to the recording to find out if I was lying. More