Hilton Head Lexus
Hardeeville, SC
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Very friendly people, we were treated very well to a point however a soon as we committed to the purchase we were forgotten. It took over 3 hours to get the paperwork signed. The most frustrating purc point however a soon as we committed to the purchase we were forgotten. It took over 3 hours to get the paperwork signed. The most frustrating purchase I have ever made. Buying experience was fine, completing the paperwork time was not acceptable. We should have been encouraged to return when they would have time to complete this portion. More
Please speak with JANE HERRON. She was prompt, professional, extremely knowledgeable and honest about the vehicle that we purchased. This transaction was the BEST experience that we ever had buyi professional, extremely knowledgeable and honest about the vehicle that we purchased. This transaction was the BEST experience that we ever had buying a vehicle remotely. JANE HERRON was very polite, helpful, and provided the BEST online purchasing experience. We are extremely satisfied with our purchase and we will come back very soon!!! More
Jane Herron is the bomb!!!Not only that she is a rock Jane Herron is the bomb!!! Not only that she is a rock star! This is my second Lexus, from Hilton Head Lexus and Jane helped me both times. She is Jane Herron is the bomb!!! Not only that she is a rock star! This is my second Lexus, from Hilton Head Lexus and Jane helped me both times. She is so knowledgeable with the Lexus product, that I doubt you will find anyone that knows more. She is so professional, follows up, keeps you informed and makes sure you get exactly what you want. I appreciate her patience and understanding, of my needs. Thank you Jane! I hope you too can have the Jane experience at Hilton Head Lexus. More
We have bought 5 Lexus over the years with 3 coming from our dealership at Hilton Head Lexus. We are very demanding customers for product and service and have never been more satisfied with our entire exper our dealership at Hilton Head Lexus. We are very demanding customers for product and service and have never been more satisfied with our entire experience with HHL. Our most recent experience with Cam Despres was in a word , extraordinary . Cam’s knowledge and commitment to excellence is second to none. We are very satisfied with our HHL experience and would recommend this quality team to anyone. Cam is clearly a FIRST ROUND draft choice supported by the best team in our many years of as buying huskily vehicles🇺🇸 More
This was the best car transaction we have ever had. Working remotely, Jane was fantastic. She was honest, attentative, prompt, and went over all of our options via text, calls, and emails. The trade in Working remotely, Jane was fantastic. She was honest, attentative, prompt, and went over all of our options via text, calls, and emails. The trade in transaction was a dream. We opted to have our new Lexus delivered. They delivered it to our driveway, 3 hours away, and picked up the old car. While I haven't physcially met Jane, I would recommend her to anyone searching for a Lexus. All of the paperwork was docusigned and then the rest was done by mail. Again, time is too precious to sit in a dealership for hours. Jane and Hilton Head Lexus respected our time and we could not be more pleased with our new Lexus GX. This is our families first Lexus, and we might be Lexus drivers for life. Thank you, Jane, for such a pleasant and easy transaction and smooth process. We will be back! More
We found our salesman, Garrett Lutz, to be very professional, knowledgeable and thorough. His helpfulness and patience was greatly appreciated throughout the process and also as he explained all th professional, knowledgeable and thorough. His helpfulness and patience was greatly appreciated throughout the process and also as he explained all the buttons and extras on the car at the end. We definitely would use him again. More
I am very disappointed I can not give 4 stars. I purchased two vehicles within a few weeks from this dealership. 1st thing - -they withdrew the amount I purchased from the bank TWICE!!! 2nd thing purchased two vehicles within a few weeks from this dealership. 1st thing - -they withdrew the amount I purchased from the bank TWICE!!! 2nd thing - - I purchased my aunt a 2018 570 LX. She drove it less than 50 miles when a service light came on. When she took it to her local Lexus Dealership, she was informed of the work done at purchase at Hilton Head Lexus was not done properly!!!!!! 3rd - - Once the temp tags had expired the dealership still had not sent the proper paperwork. I am convinced they do not want me to purchase my next Lexus from them. More
Jane and Walter were great! Jane was there with me every step of the way and made a pleasant and seamless sale! They both stood by there word regarding the sale and maintained a no pressure atmosphere! Lanc step of the way and made a pleasant and seamless sale! They both stood by there word regarding the sale and maintained a no pressure atmosphere! Lance in finance was also amazing and helped me navigate the financing. A very professional and classy bunch of folks at Hilton Head Lexus. I would recommend this dealership to all looking for a perfect transaction and unbeatable deal on a Lexus!! A++++ Tim More
I just picked up my new Lexus at Hilton Head Lexus. I just picked up my new Lexus at Hilton Head Lexus. I found the car online last weekend and reached out to Jane Herron onli I just picked up my new Lexus at Hilton Head Lexus. I found the car online last weekend and reached out to Jane Herron online. She was very professional and we made a deal within hours. Thanks J&B Sny More
Everyone was very professional and knowledgeable. Our Sales Rep, Jane Herron, always had a smile on her face, was very efficient, and knowledgeable, and I would highly recommend this dealership to anyone Sales Rep, Jane Herron, always had a smile on her face, was very efficient, and knowledgeable, and I would highly recommend this dealership to anyone. More