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Hodges Mazda

Jacksonville, FL

4.7
1,613 Reviews
Hodges Mazda in Jacksonville, FL, also serving Near St. Augustine, FL and Near Palm Coast, FL is proud to be an automotive leader in our area. Since opening our doors, Hodges Mazda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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10681 Philips Hwy

Jacksonville, FL

32256

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Showing 1,613 reviews

September 11, 2024

I liked the video updating you on their findings during the service. Waiting area is comfortable, snacks, drinks and 2 TVs provided. More

by VHODG911
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey checked me in and was polite., Rodney Cunanan
September 10, 2024

I explicitly told the service representative to NOT have my vehicle car washed during the service visit and they still did it anyway! Very dissatisfied with the service at this dealership! More

by VLADIMIR.LOLINCO
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Riley Morgan
September 10, 2024

Simple warranty job, in and out quickly. Professional and courteous. Isue was resolved very quickly. More

by WODAVIS63
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
September 10, 2024

The people were very friendly and helpful they really listened to what you wanted while I was in finance Andrea took everything out of my old car and placed it in the new one in the exact same spot she e More

by LEESABATINI1955
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Andrea Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Mathews
September 10, 2024

Great service with finding what exactly matching my budget and need. I don’t need to worry about anything. More

by DARRENLTI
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ethan Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bozeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

The team from the minute I walked in the door was professional and nice! No pressure worked hard to get me into a new car! Thank you to Dylan for everything he did to help me! More

by GAVIN WARPNESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Rutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan
September 07, 2024

Good service and great customer service from Ethan and Vince. they are top notch. Thanks More

by ELLA888US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Rafael
September 07, 2024

Top notch service on my tires today! Very friendly and efficient experience. Will definitely return! More

by SUZANNEDAWN2
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Someone took my sunglasses from my bag with the zipper on. I'm not sure how the trunk opened, but my sunglasses disappeared. I noticed it when I unpacked the stuff from my bag. Although the Mazda dealersh More

by JOCINEIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maierhoffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Hodges Mazda responded

Hello, we do not appreciate you posting a negative review when your words are false. We not only reviewed all the footage of the entire time that your vehicle was here noting that no one ever opened your trunk; but also found video footage of you taking your sunglasses out of the trunk of your car and leaving with them. We mentioned on the phone with you that we would be happy to provide this footage to you. If we did lose your glasses we would immediately replace them as it is the right thing to do, but we have video evidence that the glasses left the building in your possession and it is not right to blame us for their disappearance. Thomas Maierhoffer

September 06, 2024

Fast service, but did not appreciate trying to sell me $165 worth of additional engine cleaning and other stuff since my CX-90 is only 8 months new! More

by GLENNANDERS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tudor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
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