Hodges Mazda

Persistent - kept calling, even after I explained that I was seeking a different model altogether. was seeking a different model altogether. More

I had an awesome experience purchasing my CX-5 at Hodges! Everyone is friendly and the customer service is truly superior to other dealerships in the area. This is my first ever brand new car, and I spent we Everyone is friendly and the customer service is truly superior to other dealerships in the area. This is my first ever brand new car, and I spent weeks test driving every mid size SUV in this class. Chief was communicative, patient, and took time to show me all of the features on the models I took a look at. I was ecstatic when he messaged to let me know that they had exactly what I was looking for, weeks earlier then expected! Tim in the financing department was also very helpful with answering all of my questions and guiding me through financing a car for the first time. I just returned from my first road trip to the mountains in my new car, and she drove beautifully! If you are looking to buy a new car, visit Hodges Mazda and ask for Chief! You will be in excellent hands! More

What a great car buying experience. Neil is THE best. He made everything easy… no hassle, no pressure. Would definitely recommend! Neil is THE best. He made everything easy… no hassle, no pressure. Would definitely recommend! More

Dry respectable young man! He was sharp on his knowledge and if he didn’t know something he would find out in a hurry. Great service! He was sharp on his knowledge and if he didn’t know something he would find out in a hurry. Great service! More

Wanted to purchase a Mazda 3 and everyone on staff was great from the salesman to the manager! great from the salesman to the manager! More

I first received an email from a salesman by the name of Corbin. He just wanted to know what I needed to ask about the car I was interested in. I emailed back and waited three days and never heard back. I d Corbin. He just wanted to know what I needed to ask about the car I was interested in. I emailed back and waited three days and never heard back. I decided to call and let me tell you, the girl they have answering the phones didn’t have a clue! I told her I needed to talk to someone in the sales department. She said she could help me. I said that I had previously gotten an email from Corbin to discuss a car they had for sale. She said, You need to bring a car for service? I said again, I am interested in a car you guys have for sale. She hesitated a few seconds and said, “You have a car you like and want to bring it in? I finally asked if I could talk to Corbin and she said he was busy. I asked if she could take my name and number and have him call me. She supposedly took my information but of course I never received a call from him. Almost a week passed and I received a computer generated email asking if I needed to know anything else about the car, or something like that. I wrote back and told them about my experience. It wasn’t twenty minutes later and I had an email from Corbin. He said he had sent me emails and didn’t receive a message that I called. He added, With your credit you don’t qualify for that car anyway. I was appalled and wanted the owner to know how his employees treat potential customers. Of course, he never responded. How they stay in business I don’t have a clue. More

I went into Hodges Mazda this past Saturday after visiting five other dealerships and being disappointed with both the selection and the customer service. I had no intention of buying a Mazda, but I visiting five other dealerships and being disappointed with both the selection and the customer service. I had no intention of buying a Mazda, but I thought they might have some other used car inventory to look at (and a few friends recommended Hodges). We were immediately warmly greeted by Preston Duffey. He was patient with us as he heard what we were looking for. We considered a few other options, but then he gently asked us if we had ever considered a Mazda. To be honest, no. But when we explained that we were looking for a reliable car, didn't want to pay luxury car prices, and wanted something that would be manageable for repair prices, but also fit our family needs, he said, well, that's Mazda. After showing us some reports and reviews, we were willing to look at some vehicles. We were especially interested in a 3rd row SUV. We had already seen Toyota Highlanders, Honda Pilots, Ford Explorers, and Nissan Pathfinders that day. But when we saw the Mazda CX-9 we were pleasantly surprised to say the least! Not only did it have comparable if not better interior space as these other models, but it also was very sleek looking. And for basically the same price range as these other vehicles we were able to get a newer version with less mileage. We checked with a few trusted friends and were surprised to find out how many people we knew who owned Mazdas, and were very pleased with them. Our sales consultant, Preston, was very patient, extremely knowledgeable, and eminently helpful before, during, and even after the purchase of the vehicle. We also got to know Drew Woods, the Pre-owned Car Manager, and we were convinced that this was the dealership we wanted to do business with. Even if we found a similar price on the same vehicle somewhere else, we decided that we liked Hodges Mazda, the people there, and the values they held and reflected in their company, that we wanted to keep working with them. In fact, for my wife's Toyota, we are going to stop going to our Toyota dealership for her maintenance and come to Hodges Mazda from now on. All that to say, I highly recommend Hodges Mazda, I love my car, and I loved working with Preston and Drew. I look forward to seeing both of them again the next time I'm at the dealership. More

Very respectful and mindful of my interest. Great experience! Too bad we couldn’t make a deal. Maybe next time. Thank you. experience! Too bad we couldn’t make a deal. Maybe next time. Thank you. More