Hoffman Audi of New London

Focus on customer service I had such a poor experience with Audi of Wallingford that any decent service would have been an improvement - but the team at Hoffman of New London h I had such a poor experience with Audi of Wallingford that any decent service would have been an improvement - but the team at Hoffman of New London has gone above and beyond to assist with an issue that occurred after service at Audi of Wallingford. Dominic, TJ and Mark have dealt with have been professional, courteous and honest! My car is returned to me spotlessly clean, and there is always a loaner car available. Can't recommend Hoffman Audi of New London highly enough! More

Car service As always if had excellent service from Hoffman Audi and Dominvk Parker. The service was done quickly efficiently and the use of a loaner car helped m As always if had excellent service from Hoffman Audi and Dominvk Parker. The service was done quickly efficiently and the use of a loaner car helped me maintain my schedule for the day. It was also a very nice car. My car was returned washed and the check out was also quick and painless they have me the price that I was looking for. I will return! More

Renewed Faith I was car car shopping and loved my Audi but did.not want another one because my experiences with Audi of Wallingford sales and service were so bad. I was car car shopping and loved my Audi but did.not want another one because my experiences with Audi of Wallingford sales and service were so bad. I was ready to purchase a different brand when I was referred to Hoffman Audi in New Lindon. They were amazing! The experience was great. I bought a new A8 and could not be happier. More

Personalized service The service at Hoffman Audi is top notch. They take great care to explain any concerns, to treat you fairly and to take the stress out of car service. The service at Hoffman Audi is top notch. They take great care to explain any concerns, to treat you fairly and to take the stress out of car service. Dominic is like having a friend to take care of you and your car. More

Very good! It was a great experience all around! Great service, I was able to use the loaner car over a week while they located a part that had broken on the car It was a great experience all around! Great service, I was able to use the loaner car over a week while they located a part that had broken on the car. More

Excellent service The staff are very helpful, precise, and urgent with assisting customers. They do an amazing effort in contacting you and keeping you updated while yo The staff are very helpful, precise, and urgent with assisting customers. They do an amazing effort in contacting you and keeping you updated while your car is receiving service. They provide complimentary loaners and will pick you up if your car is in for service. I would recommend anyone to do business with this dealership. More

Pre-owned or new? I originally went to the dealership to test drive a slightly used 2016 A3. The car was at a sister dealership but I was promised it would be there the I originally went to the dealership to test drive a slightly used 2016 A3. The car was at a sister dealership but I was promised it would be there the next day. It was not so I drove a new '16 A3. I also drove a 2017 A4. I never looked back. I have only had it a few days but I love it. The negotiation process was not unpleasant but not my favorite part of the exercise. Raquel is a pleasant and knowledgeable sales consultant. More

Great Experience! Clint was very knowledgeable and professional throughout the whole process. I wanted a certain trim with very specific options and packages and he cal Clint was very knowledgeable and professional throughout the whole process. I wanted a certain trim with very specific options and packages and he called me the day he found out the car was scheduled to arrive on the lot. The test drive and purchase went smoothly and he made sure I was satisfied with my new A4. I would certainly recommend Clint and Hoffman Audi for a new car purchase. More

excellent service , offered a new A6 as a loaner car. very nice new facilities. We have purchased two cars from Hoffman Audi and have always enjoyed working with Bob C , offered a new A6 as a loaner car. very nice new facilities. We have purchased two cars from Hoffman Audi and have always enjoyed working with Bob Cope. More

Pleasantly Surprised I inquired about a used car on the lot and was called within a few minutes about the car. When I arrived I was pleasantly surprised by the attention a I inquired about a used car on the lot and was called within a few minutes about the car. When I arrived I was pleasantly surprised by the attention and professionalism without any pushy attitude. Bob and Chris were very busy but still took the time to sit with me and negotiate a fair deal with no pressure. I highly recommend Hoffman Audi! More