Back

Hoffman Audi of New London

New London, CT

4.8
493 Reviews

490 Broad St

New London, CT

06320

Directions

By Type

Showing 493 reviews

April 28, 2016

Travel 40 miles for service on my Audi A7 I travel from RI 40 miles to have my Audi A7 serviced at Hoffman Audi. Domenic and everyone are extremely knowledgeable and helpful. They take great More

by JSOLOMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Dominic Parker
May 05, 2016 -

Hoffman Audi of New London responded

Hello JSOLOMN, Thank you for choosing Hoffman Audi of New London to service your A7. We truly appreciate that you drive forty miles from Rhode Island to let us ensure your vehicle is well maintained and running most efficiently. We appreciate your feedback on our team and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 22, 2016

5000 Mile Service Mark has been very professional dealing with me any time i talk to him on the phone & at the dealership in New London. I sent my youngest son to him More

by VECOINC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Apr 22, 2016 -

Hoffman Audi of New London responded

Hello VCOINC1, We are pleased to read that you choose Hoffman Audi of New London for your 5k mile service. Mark is dedicated to providing an excellent and seamless experience. We are here for your whole family and look forward to seeing you again! Have a wonderful weekend. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 21, 2016

Focus on customer service I had such a poor experience with Audi of Wallingford that any decent service would have been an improvement - but the team at Hoffman of New London h More

by Rebecca Mead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, T.J. Zongol, Dominic Parker
Apr 22, 2016 -

Hoffman Audi of New London responded

Hello Rebecca, Thank you for choosing Hoffman Audi of New London! Dominic, TJ and Mark are a great team that is committed to going above and beyond to ensure you are completely satisfied. We appreciate you sharing your story and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2016

Renewed Faith I was car car shopping and loved my Audi but did.not want another one because my experiences with Audi of Wallingford sales and service were so bad. More

by Chris C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Robert Duncan, Clint Riley
Apr 22, 2016 -

Hoffman Audi of New London responded

Hello Chris, Thank you so much for giving Hoffman Audi of New London a chance during your vehicle search. We are so pleased to read that your experience with our Audi team was awesome. Congratulations on your new A8! We trust you are loving it and look forward to servicing it for you in the future. Have a wonderful weekend! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2016

Personalized service The service at Hoffman Audi is top notch. They take great care to explain any concerns, to treat you fairly and to take the stress out of car service. More

by DAudiA6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zaino, Dominic Parker
Apr 22, 2016 -

Hoffman Audi of New London responded

Hi DAudiA6, Thank you for trusting Hoffman Audi of New London and letting us know that you received top notch service. Our team is always happy to ensure your vehicle is running efficiently and you are well informed of future maintenance. We are here for you when ever you need us and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2016

Car service As always if had excellent service from Hoffman Audi and Dominvk Parker. The service was done quickly efficiently and the use of a loaner car helped m More

by ROY.COLLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Apr 20, 2016 -

Hoffman Audi of New London responded

Hello ROY.COLLINS, Thank you for choosing Hoffman Audi of New London service! We appreciate your feedback on Dominic. Our service team is always happy to ensure your experience is seamless and you are back on the road quickly. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2016

Very good! It was a great experience all around! Great service, I was able to use the loaner car over a week while they located a part that had broken on the car More

by WBURR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Apr 20, 2016 -

Hoffman Audi of New London responded

Hello WBURR, Thank you for choosing Hoffman Audi of New London! Our service team is committed to ensuring your experience is seamless by providing a loaner vehicle and great service. We look forward to servicing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 15, 2016

Excellent service The staff are very helpful, precise, and urgent with assisting customers. They do an amazing effort in contacting you and keeping you updated while yo More

by Dbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Raquel Blonshine, Dominic Parker
Apr 18, 2016 -

Hoffman Audi of New London responded

Hello Dbrooks, Thank you for choosing Hoffman Audi of New London! Our team is always happy to provide the highest level of customer service. We appreciate you and you sharing your story with others. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 08, 2016

Pre-owned or new? I originally went to the dealership to test drive a slightly used 2016 A3. The car was at a sister dealership but I was promised it would be there the More

by DrJSullivan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raquel Blonshine
Apr 14, 2016 -

Hoffman Audi of New London responded

Hello DrJSullivan, Thank you for choosing Hoffman Audi of New London for your recent purchase. We apologize that the initial vehicle you wanted to test drive was not available at the dealership when you get there but are pleased to read that you loved the 2017 A4. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 07, 2016

Great Experience! Clint was very knowledgeable and professional throughout the whole process. I wanted a certain trim with very specific options and packages and he cal More

by MARVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Riley
Apr 14, 2016 -

Hoffman Audi of New London responded

Hello Marvin, Thank you for choosing Hoffman Audi of New London! We are thrilled to read that Clint was able to help you drive home in your new A4. Thank you for sharing your story and we look forward to your next visit. See you again soon and have a great weekend. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
34
...