
Hoffman Ford Lincoln
East Hartford, CT
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I have maintenance repair service on my vehicle. The people that worked on my vehicle were very knowledgeable and conscientious of my time. My car had at least four people all experts in their area The people that worked on my vehicle were very knowledgeable and conscientious of my time. My car had at least four people all experts in their areas. I felt like my car was a priority to be completed efficiently. Every person was very nice and explained issues and how they would be fixed. More
1. Representatives promptly greeted me as I entered the service bay. 2. Quickly filled out necessary forms. and took me to waiting area. 3. Once car was serviced Tyler reviewed with me the work order an service bay. 2. Quickly filled out necessary forms. and took me to waiting area. 3. Once car was serviced Tyler reviewed with me the work order and invoice. 4. Drove car home with no issues. 5. Easy in and out service experience. More
This dealerhip is a disaster charged me the incorrect price for the car- had to harass them for the refund NEVER FILED THE TITLE PAPERS WITH THE DMV AFTER FIVE MONTHS had my car I waited 7 months fo price for the car- had to harass them for the refund NEVER FILED THE TITLE PAPERS WITH THE DMV AFTER FIVE MONTHS had my car I waited 7 months for delivery, advertised as for sale on the internet Beware not honest More
First time in a long time, I receive excellent service been a customer for many years and was very skeptical about coming for this visit, but it turned out to be better than I expected rated 10 out of 10 been a customer for many years and was very skeptical about coming for this visit, but it turned out to be better than I expected rated 10 out of 10 More
Nothing but problems, Had to go in for service, before we even received the plates, The remotes they gave us were taped together, the ring to hold keys was broke off both remotes, Had to spend 500.00 fo we even received the plates, The remotes they gave us were taped together, the ring to hold keys was broke off both remotes, Had to spend 500.00 for new remotes, Bought a extended warranty and never received any paperwork, Called them about it and they send us info to buy a warranty.... Really. Does anyone up there know what they are doing? Have no idea how they have a good rating. I will NEVER go there again or recommend them to my worst enemy.. More
Quick appointment for some relatively minor stuff. They gave me a time frame so I decided to wait. Done right on time AND found a nail in my tire which they promptly repaired. Great job Tyler! They gave me a time frame so I decided to wait. Done right on time AND found a nail in my tire which they promptly repaired. Great job Tyler! More
Just purchased my New Lincoln Nautilus and Nichole Reigins was an absolute PLEASURE to work with! Her professionalism, patience and knowledge are top rated and our Customer Experience was 110%. Nichol Reigins was an absolute PLEASURE to work with! Her professionalism, patience and knowledge are top rated and our Customer Experience was 110%. Nichole went above and beyond to ensure our satisfaction. The BEST OF THE BEST!!!! Thank You Nichole 😊 Joelene G. More