
Hoffman Ford Lincoln
East Hartford, CT
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Charley Hartley's a real gentleman Charley Hartley is such a gentlemen. He assisted my grandson and I in selecting a new F350. The experience was excellent right from the beginning. Charley Hartley is such a gentlemen. He assisted my grandson and I in selecting a new F350. The experience was excellent right from the beginning. I highly recommend that you ask for Charley by name when you are in the market for a new vehicle. More
Amazing! Buying a car can be a hassle but Reggie made it very easy and amazing! My time was used efficiently and he wasn't over bearing with making a decision. Buying a car can be a hassle but Reggie made it very easy and amazing! My time was used efficiently and he wasn't over bearing with making a decision. When I have to get another car I will definitely be going back to Reggie the next time. More
Positive experience! Nice to have. Personal contact in Karen Spatafora she is knowledgeable and nice to deal with! Makes a difference in where you have service completed Nice to have. Personal contact in Karen Spatafora she is knowledgeable and nice to deal with! Makes a difference in where you have service completed on your vehicle! The coupons n Make you competitive in price, thanks! More
Another great experience Refreshing to find a Ford dealership that cares about customer service. Making an appt is easy, ton of open times to pick from, greeted by a friendly Refreshing to find a Ford dealership that cares about customer service. Making an appt is easy, ton of open times to pick from, greeted by a friendly staff and the work is done quickly. Plus, they wash my car. Thank you Hoffman Ford for your focus on the Customer. More
Satisfied Customer! The service I received at Hoffman Ford was both professional,timely and economical. The service representative was very knowledgeable and courteous. I The service I received at Hoffman Ford was both professional,timely and economical. The service representative was very knowledgeable and courteous. I would certainly recommend Hoffman Ford service to any of my friends. More
Very accommodating. I was in the market for a larger truck. Love the Ford F150 I had but it was not quite large enough to pull a camper we bought last year. Saw the ad on I was in the market for a larger truck. Love the Ford F150 I had but it was not quite large enough to pull a camper we bought last year. Saw the ad on-line about a used F350 that Hoffman had taken in trade. We took it for a test drive and were very pleased with the power, looks and options that came with the truck. Worked with Sam Pines, Billy Genereux, Fran Marinaro and Richard Gonzales and they took very good care of me. Great experience. More
Brian, displayed excellent customer service. My Service Tech. Brian was outstanding, as well as Shawn the Driver and the nice gentleman Jose. I will bring my car to this Service Center to be mai My Service Tech. Brian was outstanding, as well as Shawn the Driver and the nice gentleman Jose. I will bring my car to this Service Center to be maintained in the future. Thanks for good service and for cleaning my car. More
Airbag recall Excellent staff and experience Facilities very clean and stocked Very well run My appointment went well and I felt I was not even there long Excellent staff and experience Facilities very clean and stocked Very well run My appointment went well and I felt I was not even there long More
Excellent customer service!! Everyone I came into contact with was friendly and helpful. The waiting area was clean and stocked with refreshments. My service person was Karen Sp Everyone I came into contact with was friendly and helpful. The waiting area was clean and stocked with refreshments. My service person was Karen Spatafora, she was smart, nice and very sympathetic to my time constraints. Karen quoted me a price and time for my service beforehand. I also had another issue with my vehicle that they took care of without a problem or charge. My service went over the time she quoted me but she was very apologetic and offered me a discount on my next service. She later emailed me to apologize again for the delay. That is what I call customer service!! Connie Castiglione More
Replace passenger air bag the service person contact was excellent - the estimated time for the repair was perfect - and they also cleaned my vehicle upon return Overall exper the service person contact was excellent - the estimated time for the repair was perfect - and they also cleaned my vehicle upon return Overall experience was great More