Hoffman Ford Lincoln

my experience was good They were welcoming,pleasant ..they made sure I was taken care of and comfortable while getting my services done. Overall service was good,love workin They were welcoming,pleasant ..they made sure I was taken care of and comfortable while getting my services done. Overall service was good,love working with Jeff dorman. More

Will go back Quick service. Did what they promised in the promised amount of time. Didn't try to push unnecessary services on my vehicle. Went above and beyond in Quick service. Did what they promised in the promised amount of time. Didn't try to push unnecessary services on my vehicle. Went above and beyond in repairs. More

Good experience Buying my car was a great experience from the sales representative to the business manager. Our salesman was Jason he was knowledgeable and no pressur Buying my car was a great experience from the sales representative to the business manager. Our salesman was Jason he was knowledgeable and no pressure. I will definitely let people know this is a great place to buy a car. More

Quickest Service Appointment I've Ever had I scheduled a service appointment with Service Advisor Chris Sawyer to have the oil in my truck replaced. I explained to Chris that I would wait for m I scheduled a service appointment with Service Advisor Chris Sawyer to have the oil in my truck replaced. I explained to Chris that I would wait for my truck as I needed to get into work for a meeting once the service was completed. Chris asked me what day I would like to bring my truck in and what time I wanted to come in. He was totally working around my schedule and not the service department's schedule. I was able to pick the date and time that worked best for me. I arrived at the service door at 7:30 AM and was immediately waved in. The check-in process took one minute before I was escorted into Chris' office to verify my service needs. Chris personally handed off the paperwork to a mechanic and requested that they get right on it. I went to the customer lounge (which is very comfortable - TV, coffee and free WiFi), fired up my laptop and started on some work prior to my meeting later in the morning. Before, I knew it, Chris came into the lounge to let me know my truck was ready to go. It was freshly washed and waiting for me to get in and go. I didn't even have time to finish my cup of coffee. Now that's what I call quick! From driving into the service bay to getting back in my truck and heading for work was maybe 45 minutes at most. Outstanding! Needless to say, I will be coming back to Hoffman Ford and Chris Sawyer for my next service appointment. Chris treated me like I was the number one Hoffman customer. More

preowned 2015 Fusion Chad Stewart was very helpful and pleasant to deal with. He made buying the car easy. All the forms process and credit application seemed relatively Chad Stewart was very helpful and pleasant to deal with. He made buying the car easy. All the forms process and credit application seemed relatively simple and quick. More

Lucky Me I showed up with my Engine light on in my 2010 Escape on Saturday morning at 7:30 am without an Appointment. I was advised by Karen to leave the vehic I showed up with my Engine light on in my 2010 Escape on Saturday morning at 7:30 am without an Appointment. I was advised by Karen to leave the vehicle without any promise that it would get looked at because of 19 appointments already scheduled for the day with only 3 mechanics.They would try their best to get to it. Well I left the vehicle and was pleasantly surprised when I got a call from Karen Spatafora about 2:45 PM telling me the truck was fixed and ready for me to pick it up. Better yet the repair was part of a recall so it cost me nothing. I drove home with a nice clean vehicle washed by them with a smile on my face. More

Worry free service They took my car in without an appointment and set up rental service for me. Jeff handled everything from start to finish. Enterprise picked me up fro They took my car in without an appointment and set up rental service for me. Jeff handled everything from start to finish. Enterprise picked me up from the dealer ship as requested by Jeff. When the job was done I left the rental with Ford for pick up. More

No Help but still take money My car smells like gas when driving. No engine light on, temp checks ok. They couln't fix the problem. Why do they take money if they can not fix th My car smells like gas when driving. No engine light on, temp checks ok. They couln't fix the problem. Why do they take money if they can not fix the problem my cars has? It's a ford dealer I for a ford car. They should do everthing possible to fix rhe problem. I'm not satisfy with the last service from this dealer. More