Hoffman Ford Lincoln

Very good. I gave this rating because I like your service and feel that you are honest and would not try to have something fix that is not needed. Also, you are I gave this rating because I like your service and feel that you are honest and would not try to have something fix that is not needed. Also, you are accommodating when it comes to picking up my car after the service is finish. More

Saab93 Convertible Both Chris Sawyer and Kristen Skiba are great and very helpful Service Writers. Brian, your Saab mechanic, has been terrific and his expertise and a Both Chris Sawyer and Kristen Skiba are great and very helpful Service Writers. Brian, your Saab mechanic, has been terrific and his expertise and and skills are great,y appreciated. Many thanks, Lastly I wish I could get back on your email list for updates and coupons. To date no luck and I've been trying for a year, More

Excellent customer service It was time for an oil change, filter change, cabinet air filter, new battery, front and rear brakes fixing of left hand mirror and overall check up. It was time for an oil change, filter change, cabinet air filter, new battery, front and rear brakes fixing of left hand mirror and overall check up. More

Service Came in for service because I thought it was due. Chris noticed that the vehicle system said I had 60% oil life eemaining. Chris took the time to expl Came in for service because I thought it was due. Chris noticed that the vehicle system said I had 60% oil life eemaining. Chris took the time to explain that service wasn't needed at this time. In talking to Chris I realized that I was misinformed about the service requirements when I purchased the car. I truly appreciate that chris was honest and took the time to explain how maintenance works on my car. In talking to Chris I told him I was heading on a trip. He knew the area I was headed to and even recommended some restaurants while I was there. I will definitely return to Chris for all my service needs. More

Professionals all the way! Everyone from the service area was very polite, honest and professional. Always happy to bring my vehicle here for service. Always a breath of sunshin Everyone from the service area was very polite, honest and professional. Always happy to bring my vehicle here for service. Always a breath of sunshine working with them. More

Kristin is one of the best service managers I have had the pleasure to work with. She was detailed in her explanation, called when she said she would and was is one of the best service managers I have had the pleasure to work with. She was detailed in her explanation, called when she said she would and was easy to reach by phone. More

My first service visit was a good experience. I pulled right into the bay and a attendant took my info led me to a service person did some quick paperwork and i was all was a good experience. I pulled right into the bay and a attendant took my info led me to a service person did some quick paperwork and i was all set. Great first impression ! More

So So. Did Not Like Business Manager Attitude To Pushy.What Else Can I Say.Nothing At This Time. Other Than That Thing Went Along Smoothly.Bye For Now. Did Not Like Business Manager Attitude To Pushy.What Else Can I Say.Nothing At This Time. Other Than That Thing Went Along Smoothly.Bye For Now. More

Problems with the Saab I dropped my Saab off because my convertible top was leaking hydraulic fluid. In one day they diagnose my problem and had it back to me the next day c I dropped my Saab off because my convertible top was leaking hydraulic fluid. In one day they diagnose my problem and had it back to me the next day cleaned and vacuumed I was impressed. Everyone was professional. More

NEVER give money down At first I had a great time dealing with Hoffman Ford. The Sales Associate Freddy was GREAT took time showed And let me test drive anything on the lot At first I had a great time dealing with Hoffman Ford. The Sales Associate Freddy was GREAT took time showed And let me test drive anything on the lot. We put down a deposit on a 2014 Ford Edge. But unfortunately with our credit history Hoffman was unable to help us get financing. Freddy tried his best but we ended up going to a different dealership where I was able to get a 2016 vehicle. Issue with Hoffman is the lack of communication now that the sales rep I was dealing with is no longer there. I've been playing phone tag with management, trying to get a deposit back. So long story short we paid a deposit with a Credit Card over three weeks ago now they tell me that I have to wait to receive a check by mail. STILL waiting for the deposit I put down on a vehicle I DID NOT get. NOT Happy More