Hoffman Ford Lincoln

Works Package, New Wipers Good customer service with a personal touch. Quick to answer my questions. Very happy with the service received. Would recommend Hoffman to my frie Good customer service with a personal touch. Quick to answer my questions. Very happy with the service received. Would recommend Hoffman to my friends for servicing. More

Great Service I gave this dealership a 5 start rating because they not only worked with me for roughly six months. They got me the exact car I wanted, with low mile I gave this dealership a 5 start rating because they not only worked with me for roughly six months. They got me the exact car I wanted, with low miles and I got a great monthly payment and am highly satisfied. Mike Rivera was the guy who helped me. I recommend him 100% if you need a new car definitely ask for him. More

Good Service Good service. I received free oil change due to minor issues during last service visit. Appreciated the on-time delivery of my vehicle. Thank you Good service. I received free oil change due to minor issues during last service visit. Appreciated the on-time delivery of my vehicle. Thank you! More

Focused on Customer Service and Safety Our 2014 Fusion went in for service on a Saturday (thank you for the Saturday hours!) and Kristin presented the updates, including a recommendation th Our 2014 Fusion went in for service on a Saturday (thank you for the Saturday hours!) and Kristin presented the updates, including a recommendation that we consider tires in the near future. Fast forward three days later, following a blowout on a major interstate, and Kristin was great in organizing the needed tires to be delivered and an appointment scheduled, even though the Service Department was dealing with a shortened, post-holiday. Throughout the whole process, Kristin was focused on getting the service done, but continued to emphasize SAFETY over everything else. Kristin was very quick to return communications and always let me know where the vehicle stood in the service process. Loved dealing with her and Hoffman service, as I felt we were treated fairly on price, but outstanding in terms of customer service. Highly recommend dealing with Kristin - and Hoffman - in the future. More

Beyond disgusted I am so beside myself with this dump of a dealership. This time I had my car "fixed" and the last time I had my car "fixed" by these cracker jack box I am so beside myself with this dump of a dealership. This time I had my car "fixed" and the last time I had my car "fixed" by these cracker jack box people was a disaster. BOTH times they called and said the car was ready and BOTH times I went to get it I pulled out of the driveway, drove around the block and right back in to the service bay, BOTH times the car was in worse shape then when I brought it in. First time the didnt even tighten the bolts on the job they did nor did they fix the check engine light because they didnt hook the wire harness back up for it. Second time they put the brakes back together and they had something wedged in between the backing plate and brake. Ummm last time I checked if you are going to fix something you better know how to put it back together. It is quite obvious there that they do not care at all about the cars they service or the customers that buy and service the car there. The service writer on both occasuons could care less i was right back in the shop. And forget having the manager even respond to you. I wont even get into the fact that i bought the car there and 2 weeks after i bought it it had to be fixed and was there for 45 days! DO NOT BUY A CAR HERE AND CERTAINLY DO NOT GET IT SERVICED HERE!!!!!!! More

Trust your Ford to the pros. This is my first time servicing a new 2016 Ford Fusion with Hoffman. I was pleasantly surprised by the entire experience. The service drive/write up p This is my first time servicing a new 2016 Ford Fusion with Hoffman. I was pleasantly surprised by the entire experience. The service drive/write up process was very easy. I was greeted by Kristin, who was very friendly and explained the service to me. The rate quoted for an oil change and tire rotation was actually about the same price as just an oil change at the national lube chains. There was a comfortable waiting room to sit in while they were working on my car, and when it was complete Kristin came to get me in a timely manner. During this season of heavy pollen, the included car wash was most welcome. The Hoffman organization does a great job--I look forward to taking my Ford there for future service. More

Hoffman review Service was great. The people I dealt with were so helpful. I had been going to another local dealership that I have been dissatisfied with for a very Service was great. The people I dealt with were so helpful. I had been going to another local dealership that I have been dissatisfied with for a very long time. I finally decided to try Hoffman and I'm glad I did. More

Hoffman replaced an "automatic" clutch in my vehicle As of this date,, the transmission runs fine, but I'm told the issue can happen again because of a design flaw in the clutch system. As of this date,, the transmission runs fine, but I'm told the issue can happen again because of a design flaw in the clutch system. More

Excellent Service Mrs Tania Matos really was paying attention for all my questions, and she had a very professional answer to them, Also the courtesy driver that took Mrs Tania Matos really was paying attention for all my questions, and she had a very professional answer to them, Also the courtesy driver that took me home and puffin me up. Was very friendly and safe driver More