Hoffman Ford Lincoln

Excellent Service Hoffman Ford provides a great customer experience. With a friendly and courteous staff to greet you, a free shuttle ride to and from the office and p Hoffman Ford provides a great customer experience. With a friendly and courteous staff to greet you, a free shuttle ride to and from the office and prompt and reliable service all I can say is... Great job and thank you! More

Detailing??? Overall experience from "buying" a used car at Hoffman Ford was excellent. Seeing it take 3 trips to their Detailing Shop to get it "Customer Happy" w Overall experience from "buying" a used car at Hoffman Ford was excellent. Seeing it take 3 trips to their Detailing Shop to get it "Customer Happy" was somewhat disappointing. But on the 3rd attempt , my salesman drove us straight to the Detailing Shop, pointed out the flaws, and watched them DO what should have been done the first time!! Thank you Richie! :) More

Another great service experience at Hoffman Ford I recently brought my truck in for an oil change and a minor repair. My service adviser Chris Sawyer was extremely helpful and understanding in schedu I recently brought my truck in for an oil change and a minor repair. My service adviser Chris Sawyer was extremely helpful and understanding in scheduling my service appointment and understanding my need to wait while the work was being done. Chris accommodated me in every way by bringing me in on a day that worked into my schedule and letting the tech know that I was waiting in the customer lounge area. Chris kept me consistently updated as to the status of my truck and the need to order parts (which wound up being on-site in the Hoffman's Parts room). While waiting in the customer lounge area the service staff (Chrissy Patkutka and Jeff Dorman) came by to offer me a breakfast sandwich hot off the grill that were being whipped by Hoffman senior management. So not only do I get a cup of complimentary coffee while I'm waiting for my service to be completed but I also get a complimentary breakfast brought to me by the service staff. Chrissy asked me if I wanted seconds and Jeff came back to make sure I was a happy customer (which I totally was). Outstanding! Another service adviser, Kristin Skiba, who knows me from previous service visits also noticed I was there and stopped by to say hi. She asked what I was there for today and told me to let her know if there was anything I needed or if she could be of any service. Outstanding times 2! Chris eventually came to the lounge to let me my truck was ready and was being brought to the pickup area after a quick washing. He went over the work order with me, explained all the charges (which weren't bad) and processed my payment for me. Once done, he escorted me to my truck where he had me check on the minor repair to ensure my complete satisfaction. Outstanding times 3! Bottom line, the combination of all these people asking how I was doing, feeding me and asking if I was happy made for a superior, all around service experience. Chris Sawyer is one of the few service advisers who makes me feel like he is really taking care of me and my service needs. I don't know about you but I'm going back to Hoffman's the next time I need some work done on my truck. Did I already mention OUTSTANDING? More

Great service Jeff Dorman renewed my confidence in customer service relationship at Dealerships at a cost to my company of minimum loss thank you again Jeff keep up Jeff Dorman renewed my confidence in customer service relationship at Dealerships at a cost to my company of minimum loss thank you again Jeff keep up the good work😊👍 More

Low pressure sales with a smile Mike Rivera was great. He researched the vehicle I was looking for weeks. He would keep in contact with me and let me know what he had found - even o Mike Rivera was great. He researched the vehicle I was looking for weeks. He would keep in contact with me and let me know what he had found - even out of state locations. He was professional, personable, and low pressure. When we agreed on a vehicle he had come up with, he went and fought for my price. I left with a new car and a good feeling that we will do more business in the future. Go see Mike and he will set you up. More

In & Out Quick intake. Pleasant lounge area. Out before you know it. Would recommend Hoffman Lincoln to friends and family. It was a pleasant experience. Try i Quick intake. Pleasant lounge area. Out before you know it. Would recommend Hoffman Lincoln to friends and family. It was a pleasant experience. Try it you'll like it. More