Hoffman Ford Lincoln

The best experience I ever had at a dealer Hoffman Lincoln The best experience I ever had at a dealer. My wife and I were in the market for our first SUV. During the process of deciding what w Hoffman Lincoln The best experience I ever had at a dealer. My wife and I were in the market for our first SUV. During the process of deciding what we wanted in a vehicle we remembered sitting in a Lincoln SUV at a car show and noticing how the seats were the most comfortable of any other vehicle. I decided to visit Hoffman Lincoln. The first time I walked in the place was buzzing with activity. While I was looking around someone came up to me and introduced himself as Mike Warner and asked if he could help. Mike was the on his day off and was still willing to help. Mike took time to ask what I was looking for and advised me on incentives and offers from Lincoln. Again, all on his day off. I left the dealership and told my wife about the experience and we decided to set up an appointment to test drive an MKC. Mike was able to give me a quote through email and made the arrangements for the test drive. We got to the dealer early and everything was ready to go. Even though we were early somehow we didn’t have to wait even while Mike was finishing with another customer. We test drove the MKC and just loved it. We were not interested in the interior color, but Mike found us another one on the lot, brought it to us and that was it. We settled on a price quickly and shock hands. It took maybe an hour. More

Unanounced repair visit with prompt, courteous service Stopped by unannounced (without an appointment) with a loud grinding noise coming from the right front wheel (Lincoln MKZ with only 1,300 miles on the Stopped by unannounced (without an appointment) with a loud grinding noise coming from the right front wheel (Lincoln MKZ with only 1,300 miles on the odometer) Even though it was close to closing time, the manager agreed to promptly look at the issue. Problem was found shortly thereafter - a small piece of rock stuck between the brake rotor and the brake caliper's cover. It has been removed, car was cleaned-up and washed. Excellent service! More

Love my new Lincoln MKX! Great experience at Hoffman's! I knew exactly the car I wanted and Kevin found it the next day. All the paperwork was in order and explained to me in a non-intimidating way. It's no I knew exactly the car I wanted and Kevin found it the next day. All the paperwork was in order and explained to me in a non-intimidating way. It's not everyday I buy a new car. Fran had made the loan process smooth and stress free. Bonus was not having to go to my DMV for new plates or registration. All was taken care of at the dealership. Loved that they drove the car to my residence and showed me everything I needed to know about my new car! I felt they all truly cared about my experience at Hoffman and I would definitely recommend them to all my friends and family. More

outstanding experience will definitely be back This was my first visit to this F or dealership and their professional and efficiency service was outstanding. The waiting l location was clean and o This was my first visit to this F or dealership and their professional and efficiency service was outstanding. The waiting l location was clean and organized will workstations so I could actually do work comfortably. I will definitely be back More

Easy and Efficient Mike Rivera at Hoffman Ford in East Hartford made buying a car simple and easy. He offered the best price for the value and the financing was excepti Mike Rivera at Hoffman Ford in East Hartford made buying a car simple and easy. He offered the best price for the value and the financing was exceptional. Overall Hoffman Ford is a first class dealership with real professionals. I would buy from them again and refer my friends and business associates. More

Nothing short than the best! I had told Frank what I was looking for and within a day he called to let me know he had found it! I wasn’t expecting it to all work as quickly as it I had told Frank what I was looking for and within a day he called to let me know he had found it! I wasn’t expecting it to all work as quickly as it did. Frank was amazing, walking me through the entire process and was beyond patient with me (I can be handful). The staff was just as friendly and knowledgeable. I can’t express enough how much Frank cares about his customers; you walk away feeling like family. He loves what he does and you can tell; which truly makes you feel like you’re in good hands. I enjoyed working with Fran just as much! This is a great group of people, they care about their customers and made sure I walked away happy. More