Hoffman Ford Lincoln

"Great experience" I had a wonderful experience with Freddy Calderon and Fran Marinaro. Freddy welcomed me with a friendly atmosphere, offered a great sense of hospitali I had a wonderful experience with Freddy Calderon and Fran Marinaro. Freddy welcomed me with a friendly atmosphere, offered a great sense of hospitality and most of all the pressure free transactions. Fran was great in giving choices on how to manage a reasonable payment and the available options to finalize a meaningful agreement. More

Thank You Joe Fazzina! I had repairs that my advisor said were done but we're imissed. As soon as Joe Fazzina heard of my issues he immediately fixed it and I am very satis I had repairs that my advisor said were done but we're imissed. As soon as Joe Fazzina heard of my issues he immediately fixed it and I am very satisfied with the outcome. I know even the best repair shops may miss something but the way Hoffman stepped up to made things right shows me it's all about the customer at Hoffman. I won't hesitate to take my car there again. More

Loving life in my new Ford Freestyle!!!!! From the moment I walked in the door the staff was very friendly and attentive. I had the pleasure of spending my time with Ed Carpenter...he was quit From the moment I walked in the door the staff was very friendly and attentive. I had the pleasure of spending my time with Ed Carpenter...he was quite knowledgeable, well spoken and polite. He addressed all my needs and concerns. He listened to what I wanted and found it for me. I am now the happy owner of a Ford Freestyle and love it!!! Fran Marinaro took care of the financial aspects and was very friendly, patient and explained things nicely. Both of these gentlemen were upbeat and a pleasure to work with!! The overall atmosphere of the dealership was very pleasant, extremely clean. I would most definitely use this dealership again. I have already recommended them to several people. More

Phenomenal Experience I had a fantastic experience with Fran Marinaro, Ron Brunelle and Freddy Calderon at Hoffman Ford. These two found a car that fit my budget, my needs I had a fantastic experience with Fran Marinaro, Ron Brunelle and Freddy Calderon at Hoffman Ford. These two found a car that fit my budget, my needs, and also a car that I actually enjoy driving. This was my first experience buying a vehicle and the process could not have been made any easier than it was with these three. They did not try to push me into anything that I did not want and they took care of me significantly better than I would have expected. These guys were not the typical, pushy salesmen that I ran into at other dealerships, and I greatly appreciated that. I would highly recommend this dealership and these guys to anyone looking to purchase a vehicle. More

The happy new owner of a 2009 Ford Edge. The atmosphere was nice, the staff was friendly, and the sales consultant that I worked with was great! His name is Matt Riemer. I rated the experienc The atmosphere was nice, the staff was friendly, and the sales consultant that I worked with was great! His name is Matt Riemer. I rated the experience as a 4 because there were a few bugs in the process. I purchased my vehicle about 2 weeks ago and in that time, the battery on the car died and I'm still driving with a dealer plate because there is some issue with the title of the car. Also, when I was stranded after the battery died, I called the number for Hoffman 24 hour towing because it was on the paperwork and when the dispatcher transferred me to a driver, he was very rude. Some of the fees are quite a bit higher as compared to others dealerships. However, in all this I want to make it very clear that the sales consultant, Matt, has helped me every time. As soon as he becomes aware of an issue, he gets right to work resolving it. I feel that type of accountability makes him a strong asset to the Hoffman team. More

Excellant Assistance Selecting Vehicle Freddy Calderon patiently assisted my wife and I select a Ford Explorer to purchase. Mr. Calderon was pleasant and helpful, he was easy to work with Freddy Calderon patiently assisted my wife and I select a Ford Explorer to purchase. Mr. Calderon was pleasant and helpful, he was easy to work with and did not make us uncomfortable or rush our decision. More

Great Experience Matt was attentive, but not aggressive. Easy to work with and gave me a great deal. No xx, no pressure. The service department is great there too. Too Matt was attentive, but not aggressive. Easy to work with and gave me a great deal. No xx, no pressure. The service department is great there too. Took my old fusion there for 3 years, and would never go anywhere else. More

Careful attention and good work My car is in only for minor service (oil change, tire rotation). That said, I got quick responses when I made the appointment on line, good follow u My car is in only for minor service (oil change, tire rotation). That said, I got quick responses when I made the appointment on line, good follow up when I left the care overnight for the following morning, and timely service. Couldn't ask for more. More

Internet sales the Spam way I submitted a quote request for a specifically-equipped vehicle via Hoffman Ford's website, because I couldn't locate a good e-mail address for a dire I submitted a quote request for a specifically-equipped vehicle via Hoffman Ford's website, because I couldn't locate a good e-mail address for a direct contact. Frank wrote back with a partially-completed form letter ("You will love the sporty feel, ride and drive that you experience in a Ford versus your ADD CURRENT VEHICLE MAKE.") that provided the MSRP but not a competitive quote. It did contain eighteen lines of overblown promotion of Ford and the dealership to go along with the two lines of useful content. I promptly wrote back to ask for a personal response with a competitive quote. I never got a reply to that. A day later, though, I did get a message from Frank asking if I had read his original e-mail. I guess he never saw the reply. By that time, we had agreed to purchase from another dealer that gave us an incredible quote via e-mail. I thanked Frank, and asked to be removed from his follow-up list. I even followed the spammy "If you wish to be removed from further emails, please reply with "unsubscribe" in the subject line" instruction at the bottom of his email. The next day, I get an email from Frank—or, more likely, Frank's doppelgänger spambot—asking for particulars about my potential trade-in. So, not only did Hoffman lose a potential sale by not providing the quote I needed, but they guaranteed I won't consider Hoffman group dealerships in the future. I won't even see their e-mail: like any other spammer, I've blocked them. More

What'd you expect Hoffman Ford/Lincoln always provides me with great, professional service. They always check my car out completely and discuss their findings before d Hoffman Ford/Lincoln always provides me with great, professional service. They always check my car out completely and discuss their findings before doing any work. I wouldn't go anywhere else. More