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Hoffman Ford Lincoln
East Hartford, CT
621 Reviews
When you choose Hoffman Ford, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. In store or online, Hoffman Ford is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 621 reviews
October 24, 2023
Dan always take very good care of me when I need service at the dealership at the dealership More
by Greg
Employees Worked With
Other Employees :
Dennis MacInnis, Jennifer Stein, Jonathan Hoffman, Tim Frenette
October 04, 2023
Bought a vehicle with the help of sales person Matt Sussman. What I like most about Matt is his calm demeanor. Did not "oversell" and gave nme the space to make my own decisions. A pleasant individu Sussman. What I like most about Matt is his calm demeanor. Did not "oversell" and gave nme the space to make my own decisions. A pleasant individual to do business with. APO More
by oatesap
Employees Worked With
Matt, Sussman
September 21, 2023
Polite and informative and tending to customers needs. Mr Gonzales was a pleasure to work with. Mr Gonzales was a pleasure to work with. More
by ofcthompson
Employees Worked With
September 13, 2023
Extremely poor customer service. No one answers phone. No one returns calls. Managed to reach someone once, who scheduled a service appt 2 weeks later, but when we arrived today, the No one answers phone. No one returns calls. Managed to reach someone once, who scheduled a service appt 2 weeks later, but when we arrived today, they stated all appointments were cancelled. They didn’t call or email. Can only conclude they don’t stand by the cars they sell. More
by Acrawford
May 30, 2023
Dave was excellent! Coordinated a quick turnaround of getting my problem resolved and my car back to me. Also appreciate Andrew, the shuttle driver who is always a joy t Coordinated a quick turnaround of getting my problem resolved and my car back to me. Also appreciate Andrew, the shuttle driver who is always a joy to get a ride from. More
by Nancy
Employees Worked With
Dave (service)
May 06, 2023
They are very caring. and helpful think about your feeling. They try make sure the accommodate you. and helpful think about your feeling. They try make sure the accommodate you. More
by Carolann
April 30, 2023
Excellent customer service Very professional and friendly Made process of buying new vehicle extremely easy friendly Made process of buying new vehicle extremely easy More
by sadanowicz
