
Hoffman Ford Lincoln
East Hartford, CT
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Great experience! Had a terrific experience recently at Hoffman Ford. Brought my car in for trade, they gave me a fair price and I purchased a Certified Used Vehicle a Had a terrific experience recently at Hoffman Ford. Brought my car in for trade, they gave me a fair price and I purchased a Certified Used Vehicle at a very good price. I was able to do the entire transaction in a single visit. Bryce Piper, the General Sales Manager, and Richie Gonzales the Salesperson were both very friendly and helpful. They were totally focused on making sure I had a positive customer experience. There was a slight service glitch after the sale, and everything was taken care of without any issues. This is the best car purchasing experience I have ever had - Hoffman and these individuals are highly reccommended! More
Simple, stress-free vehicle lease I worked with Mike Warner at Hoffman Lincoln on an end-of-lease process. I've always preferred cars over SUVs as my personal vehicle, but I absolutel I worked with Mike Warner at Hoffman Lincoln on an end-of-lease process. I've always preferred cars over SUVs as my personal vehicle, but I absolutely enjoyed my Lincoln MKX to the point that I decided to lease another or purchase the one I was leasing. Mike made it easy since he presented me with all of the Lincoln incentives that were available. I've never drove the same vehicle twice and I was considering a BMW X5. They are very nice, but so isn't the MKX; and at a great deal lower in cost. I drive many rental cars, BMWs, Mercedes, Chryslers,... but I always miss my MKX the most. Thanks Mike for making this process easy and stress-free. Gary J. Daniewicz More
Great service Hoffman Ford for all your auto needs I can't be more pleased the service was great.My service consultant Kristin Skiba did a fantastic job taking care of all my needs.She's very smart and I can't be more pleased the service was great.My service consultant Kristin Skiba did a fantastic job taking care of all my needs.She's very smart and very well focused!! I can see Kristin rising to the top in her profession.It's people like Kristin that keeps me coming back to Hoffman Ford. More
Always good experience The 20K service on our Escape was done quickly and they even vacuumed the car! It was easy to make an appointment on line at a convenient time. The 20K service on our Escape was done quickly and they even vacuumed the car! It was easy to make an appointment on line at a convenient time. More
Organized and thoughtful I have been to many different Ford dealerships lately for service on my 2014 Ford Fiesta in different states. Hoffman dealership was very professiona I have been to many different Ford dealerships lately for service on my 2014 Ford Fiesta in different states. Hoffman dealership was very professional and treated me with utmost respect and concern. I especially liked the paperwork that was given to me after the repair. It was very informative and accurate but easy to understand. I hope to not have to take this car in again but if I did I would prefer to deal with Chris any day. More
Fast and Friendly I changed my service dealership to Hoffman Ford from the dealer I bought my Fusion from because of my dissatisfaction with my original Ford dealer. Ho I changed my service dealership to Hoffman Ford from the dealer I bought my Fusion from because of my dissatisfaction with my original Ford dealer. Hoffman Ford is a 180 degree change, I'm totally satisfied in all aspects of their service. Kristin was a pleasure to work with, the service was done promptly and priced fairly. More
Excellent Service Customer Rep - Jason and mechanic Bob provided outstanding assistance. they both demonstrated a genuine interest is first understanding my problem an Customer Rep - Jason and mechanic Bob provided outstanding assistance. they both demonstrated a genuine interest is first understanding my problem and resolving my truck problem. More
repair of vehicle, overheating, 2007 Lincoln Town Car I find it hard to believe that I was quoted a price for repair from $1000.00--$1700 from Hoffman Ford East Htfd. when, I had the vehicle repaired at I find it hard to believe that I was quoted a price for repair from $1000.00--$1700 from Hoffman Ford East Htfd. when, I had the vehicle repaired at a licensed repair shop elsewhere for $420.00 and that included a flatbed tow. Car no longer overheats and runs fine. Sorry but, Hoffman will no longer see me. Chet Camilleri. More
Thank you for attending to car warranty wiring issues Service rep. And support staff including mechanic in charge were very nice. Warranty work...... Gas petal and wiring replaced. Service rep. Very re Service rep. And support staff including mechanic in charge were very nice. Warranty work...... Gas petal and wiring replaced. Service rep. Very responsive and kind. Provided rental car for 2 days as I did not have other transportation. More
2015 Ford Escape Purchase Ashley Pingree was the perfect sales associate for my wife and I. She was informative and very willing to show us the vehicles we were thinking of pu Ashley Pingree was the perfect sales associate for my wife and I. She was informative and very willing to show us the vehicles we were thinking of purchasing. She explained the features on each automobile then gave us the space to look at the cars on our own. We truly appreciate that approach with a sales associate. This is our second vehicle we have purchased from Hoffman and we have always had a positive experience with your dealership in East Hartford. We would not hesitate to recommend your dealership. More