Back

Hoffman Ford Lincoln

East Hartford, CT

4.3
603 Reviews

600 Connecticut Blvd

East Hartford, CT

06108

Directions

By Type

Showing 603 reviews

April 08, 2015

Great, Great, Great I was in the market, deciding between an explorer with Hoffman and a Highlander from Toyota Superstore. I chose Hoffman for a couple of reasons. Ada More

by londonh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2015 -

Hoffman Ford Lincoln responded

Hi londonh, Thank you for choosing Hoffman Ford and providing us with feedback about your recent purchase. We appreciate that you trusted the knowledge and commitment of Adam to ensure your vehicle was exactly what you wanted and more. We are here for you anytime you need us and we're committed to providing an exceptional experience at every visit. We trust you are enjoying your new certified pre-owned Ford. We look forward to servicing your car to keep it running beautifully for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2015

Truly caring My colleague and I were driving through East Hartford when my car suddenly made a horrific noise. It seemed to be coming from the back end - in the t More

by forstudent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2015 -

Hoffman Ford Lincoln responded

Hi Discovery Center, Thank you for choosing Hoffman Ford Service! Our Ford team is always here to address any concerns you have with your vehicle and get you back on the road as soon as possible. We appreciate you and look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2015

Excellent deal. Marco and Bryce found the cars we were looking for, and my twin boys are very happy with there new Ford Fusions. Thanks for making two great deals. More

by antjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Ortiz, Bryce Piper
May 05, 2015 -

Hoffman Ford Lincoln responded

Hi antjon, Thank you for choosing Hoffman Ford for your recent vehicle purchases! We are pleased to read about your experience with our general sales manager, Bryce Piper, and sales consultant, Marco Ortiz. We value what our customers have to say and are thrilled you gave us your trust with two major purchases. We trust your twin boys are enjoying their new Ford Fusions! Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 02, 2015

Couldn't be better! We had a fantastic experience with this dealership. Everyone was very friendly and we were made to feel very comfortable. Customer service was top n More

by ewa69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Warner, Fran Marinaro
May 05, 2015 -

Hoffman Ford Lincoln responded

Hi ewa69, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We appreciate your feedback on your experience with Michael and Fran. They are a great team, ensuring your experience is exceptional and you are ready to hit the road in your new car. We trust you are loving your new vehicle and look forward to seeing your when you are in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2015

New F150 Hoffman did a good job turning a negative situation into a positive one. The inception fees for my new vehicle were different than I had expected at More

by Drewk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hartley, Fran Marinaro
May 08, 2015 -

Hoffman Ford Lincoln responded

Hi Drewk, Thank you for choosing Hoffman Ford for your recent purchase. We appreciate your feedback about working with our Ford team. We are glad our management team was able to correct your inception fees. Our staff is dedicated to ensuring you have an excellent experience. We trust you are enjoying your new F150 and look forward to servicing your vehicle to keep it running great for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 23, 2015

New Navigator Purchase Mr. Riemer was able to answer all my questions in regard to the vehicle i was looking for. He worked with my schedule and was able to properly commun More

by Mr.K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2015 -

Hoffman Ford Lincoln responded

Hello Mr. K, Thank you for choosing Hoffman Ford Lincoln for the purchase of your new Navigator. We appreciate the feedback about working with our sales consultant Matt Riemer. It is important to our Ford staff to provide an exceptional experience with every visit. We trust you are loving your new Navigator! Let us know any time if you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 21, 2015

Fantastic Just bought our second vehicle from Hoffman Ford Lincoln. Our first experience was so great decided to come back for a second! We were not disappointe More

by Mschoen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Warner, Fran Marinaro
May 11, 2015 -

Hoffman Ford Lincoln responded

Hi Mschoen, Thank you for continuing to choose Hoffman Ford Lincoln. We appreciate your feedback on your experience with our sales consultant Mike. Our staff is dedicated to ensuring you. Please let us know anytime if you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Body. Driven by Trust.

March 16, 2015

First vehicle purchased at Hoffman The sales Ashley is very helpful and friendly, the vehicle condition is better than what I was expected. I am very happy with the service, and I would More

by yubaokui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2015 -

Hoffman Ford Lincoln responded

Hello yubaokui, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We are pleased to hear about your experience working with our sales consultant Ashley. We value what our customers say and want to thank you for sharing your story. We trust you are loving your new vehicle and look forward to servicing it to keep it running great for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 15, 2015

2nd vehicle purchased at Hoffman 2nd vehicle I have obtained via Hoffman Ford, Richard Gonzales. He did a nice job getting us into the car we wanted at a fair price with quick deliver More

by Duane B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales
May 11, 2015 -

Hoffman Ford Lincoln responded

Hello Duane, Thank for you for continuing to choose Hoffman Ford! We appreciate that you trusted the knowledge and commitment of our sales consultant Richard to ensure you got the exact car you wanted. We appreciate you and are here for you if you need us. We trust you are loving your new vehicle and look forward to providing any service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2015

My First Visit to Hoffman Ford/Lincoln We found a car online and when we went to check it out on the lot, we were greeted by a friendly sales person who was trying to get ready to help on a More

by Wags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Marinaro
May 11, 2015 -

Hoffman Ford Lincoln responded

Hi Wags, Thank you for choosing Hoffman Ford Lincoln for your recent purchase. We are pleased to read your feedback on our sales consultant Ashley. Our staff is dedicated to providing an exceptional experience from start to finish every time. We trust you are loving your new vehicle and look forward to seeing you next time it is in for service. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
54
...