Hoffman Ford Lincoln

Personal touch Great service provided by Mike Warner!! We thought we had our choice narrowed down to the Honda CR-V and Toyota RAV4, when we stopped into the Hoffman Great service provided by Mike Warner!! We thought we had our choice narrowed down to the Honda CR-V and Toyota RAV4, when we stopped into the Hoffman Ford dealership in East Hartford. Mike Warner was our sales person and we immediately felt very comfortable with his approach. He not only inquired about our needs but searched for every possible incentive that would apply. He very patiently explained every option. Then when we drove the car we we very impressed. When we wanted to see a feature that was not on the model we test drove, Mike got another car that had that feature so we could actually see it as opposed to simply telling us about it. He kept us informed during the preparation of our car. Finally, the Hoffman organization appears to be not only customer focused but also employee focused based on the way they treat their employees as explained by Mike. Great company to do business with and Mike was a great ambassador for Hoffman. More

Great, Great, Great I was in the market, deciding between an explorer with Hoffman and a Highlander from Toyota Superstore. I chose Hoffman for a couple of reasons. Ada I was in the market, deciding between an explorer with Hoffman and a Highlander from Toyota Superstore. I chose Hoffman for a couple of reasons. Adam was a no pressure salesman. He didn’t tell me what I wanted, but rather listened and presented me with a few options. Much to my surprise, he found a certified pre-owned that was loaded with features that weren’t even on my wish list. To top it off, when I completed the financing, they upgraded the warranty from a 100,000 powertrain to a 100,000 mile bumper to bumper – just one additional pleasant surprise during the process. I found everyone there to be on my side, looking out for me and my best interests. To top it off, I LOVE my vehicle. I had previously purchased imports and am now a Ford convert. I have watched the commercial recently and sat there thinking, yep, that’s true! Go there, buy something. You’ll be happy. Ask for Adam :) More

Truly caring My colleague and I were driving through East Hartford when my car suddenly made a horrific noise. It seemed to be coming from the back end - in the t My colleague and I were driving through East Hartford when my car suddenly made a horrific noise. It seemed to be coming from the back end - in the tire area. We were next to the Hoffman service center and we pulled in. There was a metal coat hanger/rod stuck in my tire. They graciously assessed the problem for us and advised that the tire be replaced. Sensitive to the fact that we needed to get back to work, they agreed to just put my spare tire on for me - at no cost - and had us on our way within an hour. We are grateful they were willing to fit us into their already busy schedule. Many, many thanks to Hoffman Ford/Lincoln. The Discovery Center, Farmington, CT More

Excellent deal. Marco and Bryce found the cars we were looking for, and my twin boys are very happy with there new Ford Fusions. Thanks for making two great deals. Marco and Bryce found the cars we were looking for, and my twin boys are very happy with there new Ford Fusions. Thanks for making two great deals. Mr Russo & Sons. More

Couldn't be better! We had a fantastic experience with this dealership. Everyone was very friendly and we were made to feel very comfortable. Customer service was top n We had a fantastic experience with this dealership. Everyone was very friendly and we were made to feel very comfortable. Customer service was top notch...phone calls were returned immediately. Michael and Fran were consummate professionals. Not only would I purchase another vehicle from them, I will highly recommend them to my family/friends! Thank you!! More

New F150 Hoffman did a good job turning a negative situation into a positive one. The inception fees for my new vehicle were different than I had expected at Hoffman did a good job turning a negative situation into a positive one. The inception fees for my new vehicle were different than I had expected at time of delivery. Hoffman corrected the situation promptly and exceeded my expectations for delivery fees. This was a team approach as my sales person worked with the manager and finance person. I would definately purchase a vehicle here again. More

New Navigator Purchase Mr. Riemer was able to answer all my questions in regard to the vehicle i was looking for. He worked with my schedule and was able to properly commun Mr. Riemer was able to answer all my questions in regard to the vehicle i was looking for. He worked with my schedule and was able to properly communicate in person and via email to complete the process fast and with no complications. I would recommend him to family members and business associates without hesitation. More

Fantastic Just bought our second vehicle from Hoffman Ford Lincoln. Our first experience was so great decided to come back for a second! We were not disappointe Just bought our second vehicle from Hoffman Ford Lincoln. Our first experience was so great decided to come back for a second! We were not disappointed! The second was just as fabulous as the first. From the first moment we were treated with the best customer service we have ever experienced when purchasing a vehicle. We won't go anywhere else! More

First vehicle purchased at Hoffman The sales Ashley is very helpful and friendly, the vehicle condition is better than what I was expected. I am very happy with the service, and I would The sales Ashley is very helpful and friendly, the vehicle condition is better than what I was expected. I am very happy with the service, and I would recommend Hoffman. More

2nd vehicle purchased at Hoffman 2nd vehicle I have obtained via Hoffman Ford, Richard Gonzales. He did a nice job getting us into the car we wanted at a fair price with quick deliver 2nd vehicle I have obtained via Hoffman Ford, Richard Gonzales. He did a nice job getting us into the car we wanted at a fair price with quick delivery. More