Hoffman Ford Lincoln

After researching vehicles online I settled on Hoffman Ford for my purchase. There were extensive rennovations taking place so there were no vehicles in the showroom but they did their best to be accomida Ford for my purchase. There were extensive rennovations taking place so there were no vehicles in the showroom but they did their best to be accomidating. I was introduced to an in training sales rep that was very down to earth and friendly. Other sales reps jumped in to help when needed and my purchase went very smooth considering it was a dealer locate. More

I went to Hoffman to look at potentially leasing a car. I just drove the Ford Escape, and ended up signing the lease that day. I received great service from Michael who answered every question I had and w I just drove the Ford Escape, and ended up signing the lease that day. I received great service from Michael who answered every question I had and was reasonable in negotiating a final price. I was able to get good money for my truck as a trade in. I recommend going to Hoffman Ford when you are looking to buy or lease your next car. More

Dealership was great, very friendly. Allowed room for negotiations for trade-ins and reworked some lease terms to be more accommodating. Received exact product requested. Overall a great experience. I negotiations for trade-ins and reworked some lease terms to be more accommodating. Received exact product requested. Overall a great experience. I don't have anything else to say but need to reach 250 characters. More

Exceptional Sales and Management Team - with tremendous patience and knowledge of Ford vehicles and the car industry in general. In all honesty, I would be willing to say that the individuals at Hoffman F patience and knowledge of Ford vehicles and the car industry in general. In all honesty, I would be willing to say that the individuals at Hoffman Ford were by and large the I've dealt with in all my years (30) of working with an auto sales team. Well done gentlemen!! More

From the initial inquiry right through the ultimate acquisition of my new vehicle the folks at Hoffman Ford were great. They provide me with the information I requested in a timely way, gave me pricin acquisition of my new vehicle the folks at Hoffman Ford were great. They provide me with the information I requested in a timely way, gave me pricing information that was, surprisingly, in line with my target and worked with me to obtain the vehicle of choice in the shortest time possible. That is not something I can say about the other dealerships I interacted with. I generally find buying a new car to be highly stressful, playing a game I'm not particularly fond of. With Hoffman, no games! Highly professional, thorough and no pressure. They put package a deal with confidence they are being fair, and it works! More

Ray Wells provided customer service at a level that I have not seen in many years. He listened to what my needs were and matched them to what he and Hoffman Ford needed in order to create a 'win-win' sit have not seen in many years. He listened to what my needs were and matched them to what he and Hoffman Ford needed in order to create a 'win-win' situation for us all. Originally, an exact match for the car I wanted was not available ('09 Mustang GT Bullitt - color green). Fortunately, one matching my exact requirements became available shortly thereafter and he 'made it happen'. In addition, Ray followed up on and resolved a post-sale issue that I identified with the lack of a spare tire. Call me old school, but the fix-a-flat option doesn't sit right. Ray, in conjunction with with General Manager Billy Genereux, identified and implemented a solution that went well beyond my expectations. With my complete spare tire installation, I now have 'piece of mind' knowing that I will stay mobile in the event that I have a non-repairable blowout. More

Usually buying a car can be stressful. From the time you try to find the right car for oneself to the financing. I went from the salesman to the financing and I have to say the only stress was on myself wor try to find the right car for oneself to the financing. I went from the salesman to the financing and I have to say the only stress was on myself worrying about having to start a new car payment. The salesperson Mike Warner explained everything to me about the car when I picked it up. The finance person explained everything in detail to me so I could understand it. It was a wonderful experience. More

Great experience. Very friendly and knowledgable. They sold the car I liked as I was test driving it - but Mike worked very quickly to get the same exact car for me the next day. There was a scratch on th sold the car I liked as I was test driving it - but Mike worked very quickly to get the same exact car for me the next day. There was a scratch on the new one and they offered to paint it no problem. There was some confusion towards the end on what taxes and extra fees we would incur, but the gentleman that did our financing was very patient and helpful. Overall, great deal on the vehicle, great customer service - which is continuing after the purchase, and great financing options. And I love the car! More

The two gentlemen I dealt with were very patient and they answered all my questions. Boy, did I have a lot of questions. They made me feel comfortable and at know time did I feel rushed or pressured. What a answered all my questions. Boy, did I have a lot of questions. They made me feel comfortable and at know time did I feel rushed or pressured. What a great car buying experience. Keep up the good work. More

I owned an suv that was 11 years old, broke down and had a recall from the maker. The Hoffman staff in every department understood my problem, my stress level, and my needs. They were more helpful, than I a recall from the maker. The Hoffman staff in every department understood my problem, my stress level, and my needs. They were more helpful, than I ever expected from a car dealership. Starting with Billy the general manager listening to my needs and coming up with a plan. Our sales person Mike Warner, with the patience more sales people need. He allowed me to take my time to find just the right car. When I did, it was fully covered in snow from last nights storm. Mike cleaned the car off himself and drove it up front just so I could stay inside, warm, and wait. He answered every question I had and never made me feel anything but at ease. Hoffman Auto was a smooth process right through the financing I needed, and my credit was not easy to work with. I left Hoffmans with a 2008 Nissan Pathfinder. I feel very secure with the purchase I made and by choosing Hoffmans Auto. I will with no doubt purchase my next vehicle for my kids from them, and tell all my friends and customers they are crazy to go anywhere but Hoffmans! More