Hoffman Ford Lincoln

Mike, was extremely friendly and knowledgable about the inventory. He was able to multitask handling multiple clients at the same time, all the while not making them feel as if they were waiting. I also n inventory. He was able to multitask handling multiple clients at the same time, all the while not making them feel as if they were waiting. I also noticed that he seemed to be the only one on the sales floor activitely working. I would highly recommend going to back for my next car purchase. More

I was referred to them from a friend who said that I would be taken good care of by Billy the General Manager for Hoffman Ford. I spoke to Billy on the phone who from the very beginning said he would do would be taken good care of by Billy the General Manager for Hoffman Ford. I spoke to Billy on the phone who from the very beginning said he would do whatever it took to make me happy and match or beat any deal out there. He lived up to his word. I live in Danbury and had to drive 1 hour to East Hartford to work with them. Keep in mind I have a Ford Dealer that is literally 30 seconds from where I live. The drive was well worth it. I would have driven 4 hours to see the Hoffman team. Billy had me work with Dean in sales who was patient, knowledgeable, and "non-salesy". He explained things in a very simple way, which was helpful for me because I'm not a huge "car guy". He didn't try to talk down to me or try to impress me with a bunch of auto jargon. He was just very natural and very pleasant. I was looking for a slightly used Ford Fusion...something between a 2008 and 2010. It came down to two cars for me to decide on. Being the first time I've ever bought a car from a dealer I took a long while to agonize over the decision. Keep in mind it was closing time on a Saturday. Everyone was patient and didn't rush me. I finally made a choice and was able to drive away with the car I was looking for. In the end Billy, Dean, and Joe (he explained and finalized the paperwork/registration/insurance etc) all went above and beyond to help me and went out of their way to make sure that I not only had the best car possible but also the lowest rate for my financing. The car was spotless, the price was amazing (I checked the price against 5 separate references online including Kelley Blue Book and Edmunds) their team were knowledgeable and made everything so easy especially for someone like me who over thinks every decision he makes. I can't tell you how happy I am with them. I totally intend to use them again and recommend them to anyone. If you live an hour or more away its worth the trip. They will take care of you. If you are someone who fears getting ripped off by car dealers or if you have no clue about buying a car and need true professional assistance then see the boys over at Hoffman. I'm trying not to over sell these guys for fear that my review will be discredited but if you had the experience that I did (which I'm sure you will) you would be writing the same thing too. More

One of the best car buying experiences I've had. I ordered a 2011 Raptor and Shawn and Dean kept me informed throughout. I never even stepped foot inside the dealership until I took delivery. Delive ordered a 2011 Raptor and Shawn and Dean kept me informed throughout. I never even stepped foot inside the dealership until I took delivery. Delivery was smooth and painless because I had also worked out the numbers with Joe Sherrell prior to delivery. I highly recommend Hoffman Ford for your next purchase and dealing with Shawn, Dean and Joe will only add to the experience. More

The dealership was VERY clean, VERY friendly costumer service. The moment I walked in, I was offered coffee! There is NO hassling or pushy salesmen here. I had the pleasure of working with a very knowled service. The moment I walked in, I was offered coffee! There is NO hassling or pushy salesmen here. I had the pleasure of working with a very knowledgeable and friendly salesman. He provided us with information and answered every question we had! More

The repair service I got at Hoffman Fords was excellent! Dawe provided prompt and accurate service to my car. She was very knowledgeable, and very pleasant to work with. I took my car in on a Friday, and th Dawe provided prompt and accurate service to my car. She was very knowledgeable, and very pleasant to work with. I took my car in on a Friday, and they had it ready for me on Monday afternoon. I didn't expect such fast service, and I was very pleased with it and the work done on my car. From the quick response from Geico, to great service from Hoffman and Dawe, I couldn't ask for more. I will definitely recommend them to friends. More

After researching vehicles online I settled on Hoffman Ford for my purchase. There were extensive rennovations taking place so there were no vehicles in the showroom but they did their best to be accomida Ford for my purchase. There were extensive rennovations taking place so there were no vehicles in the showroom but they did their best to be accomidating. I was introduced to an in training sales rep that was very down to earth and friendly. Other sales reps jumped in to help when needed and my purchase went very smooth considering it was a dealer locate. More

Dealership was great, very friendly. Allowed room for negotiations for trade-ins and reworked some lease terms to be more accommodating. Received exact product requested. Overall a great experience. I negotiations for trade-ins and reworked some lease terms to be more accommodating. Received exact product requested. Overall a great experience. I don't have anything else to say but need to reach 250 characters. More

I went to Hoffman to look at potentially leasing a car. I just drove the Ford Escape, and ended up signing the lease that day. I received great service from Michael who answered every question I had and w I just drove the Ford Escape, and ended up signing the lease that day. I received great service from Michael who answered every question I had and was reasonable in negotiating a final price. I was able to get good money for my truck as a trade in. I recommend going to Hoffman Ford when you are looking to buy or lease your next car. More

Exceptional Sales and Management Team - with tremendous patience and knowledge of Ford vehicles and the car industry in general. In all honesty, I would be willing to say that the individuals at Hoffman F patience and knowledge of Ford vehicles and the car industry in general. In all honesty, I would be willing to say that the individuals at Hoffman Ford were by and large the I've dealt with in all my years (30) of working with an auto sales team. Well done gentlemen!! More

From the initial inquiry right through the ultimate acquisition of my new vehicle the folks at Hoffman Ford were great. They provide me with the information I requested in a timely way, gave me pricin acquisition of my new vehicle the folks at Hoffman Ford were great. They provide me with the information I requested in a timely way, gave me pricing information that was, surprisingly, in line with my target and worked with me to obtain the vehicle of choice in the shortest time possible. That is not something I can say about the other dealerships I interacted with. I generally find buying a new car to be highly stressful, playing a game I'm not particularly fond of. With Hoffman, no games! Highly professional, thorough and no pressure. They put package a deal with confidence they are being fair, and it works! More