Hoffman Ford

I had a very pleasant buying experience thanks to Milt Watson, sales representative. The whole process was done easily and in a professional manner. Bravo! Watson, sales representative. The whole process was done easily and in a professional manner. Bravo! More

Told Ed the used car salesman we needed a reliable car for my daughter! Interested in a 04 Mustang we seen on web, which we were told passed 100 some point inspection or it wouldn't be on the lot, no wor for my daughter! Interested in a 04 Mustang we seen on web, which we were told passed 100 some point inspection or it wouldn't be on the lot, no worries. We showed up to look at it and the web picture had it looking flawless, but upon walking up to it the bumper which was flawless in the pic was actually peeling paint off. We were told it was Garage kept and tender loving care and about how all the extras were put on it at a business right down the street! Ed said it was the most reliable of all the mustangs on lot. Saying that I would say I would hate to be the people who bought the other 4 or 5 that were there. But now 3 months later it is sitting at a Ford Dealer in York needing a whole rear-end and they are not sure what else till they can drive it! Mechanic said the car was beat to death, it only had 43,000 miles on it, the dealership says they don't know how it could pass Ford inspection, should have gone to auction. Now that we are looking at the paperwork, we see that we actually signed paperwork they sold it as is! But sold us the Ford Prestige Warranty! Thank GOD we bought it! But it may not cover the ABS issue and issues getting it into 1st and reverse. She has beening driving a stick for 8 years and she didn't beat the car! I would beware of buying anything but new from them. Now I know why the used lot is across the street, as when something like this goes down customers across the street can't hear it. More

I have dealt with Hoffman Ford for many years. There service department is top notch and their staff is always willing to help solve any problem. I recently bought a new 2011 Ford Explorer there recentl service department is top notch and their staff is always willing to help solve any problem. I recently bought a new 2011 Ford Explorer there recently and the sales department was just as great as the service department. Would recommend this place to anyone! More

My daughter purchased a used Hyundai from Hoffman. Car had a slight noise in front. Was told by Brad it was just a bearing, to have car checked out and get back with him. My daughter did so. Returned c had a slight noise in front. Was told by Brad it was just a bearing, to have car checked out and get back with him. My daughter did so. Returned car after 2 days because the bearing turned out to be a broken axl. Want to charge her $700 more for repair. You are probably saying she should have had it checked before buying it, and in most cases you are correct. However, Brad is my Daughters Uncle... Is this the kind of so called "salesman" / Con Man you wantn to deal with? I think Not. More

Went to this dealer to drive a 2011 explorer- Did not Went to this dealer to drive a 2011 explorer- Did not have what I wanted on the lot-But they could get it for me... Wanted a committment sight unsee Went to this dealer to drive a 2011 explorer- Did not have what I wanted on the lot-But they could get it for me... Wanted a committment sight unseen-YEA...OK.... No #'s on paper...all "backroom" dealings-Had no idea where the #'s were coming from- Ended up wanting to take the White explorer...was already sold (Thank God!!)-I was scolded like a child, b/c "I backed out of the deal"... Which I did not- Told them where they could get another vehicle which was comparable- Was told they would get back to me....that was 4 weeks ago-STILL WAITING- My husband and I have great credit- Bought a BRAND NEW SUV this w/e...YOU LOSE HOFFMAN- More

I was treated very fairly at Hoffman Ford. They gave me a great price on a vehicle I liked. They also have done some service work and body work on my car as well. Both my service experience and my experience great price on a vehicle I liked. They also have done some service work and body work on my car as well. Both my service experience and my experience with their body shop was great! They are very customer focused and friendly. They have wireless internet access too, so I could work while waiting for my vehicle. Facility is clean as well. I would recommend this dealership to anyone! Thanks Hoffman Ford!! More

i bought a year old vehicle 03 explorer i made the deal and paid cash for the vehicle it was like pulling teeth to get the things that were supposed to be included in the deal . every thing was finally tak and paid cash for the vehicle it was like pulling teeth to get the things that were supposed to be included in the deal . every thing was finally taken care of after making a bunch of extra visits and calling many times bugging them. so beware not the type of dealership i want to deal with again . a take your money and run type of thing . More