Hollywood Chrysler Jeep

The service area was efficiently managed. A competent service advisor met me immediately (Helen) and the car was delivered within the time frame promised. Waiting area was clean with complime A competent service advisor met me immediately (Helen) and the car was delivered within the time frame promised. Waiting area was clean with complimentary beverages. More

My sales consultant Ryan Atkins … He went above and beyond his performance as a sales representative , knowledgeable, accommodating, friendly and respectful , helpful and patience .. Great asset for t beyond his performance as a sales representative , knowledgeable, accommodating, friendly and respectful , helpful and patience .. Great asset for the company 👌😌. I will strongly recommend him .. thumps up Ryan , Keep up the amazing job ! . Our finantial representative did great as well by tailoring our payment options , he was very informative and knowledgeable as well . Overall the staff was friendly including the Manager Richard and finding out that “ Smiley “ is working there at the front desk was a very pleasant surprise . The whole process went smooth and fast ! . Now just waiting for the arrival of a pending item (the side steps ) Thank you ALL … More

Worst mechanics ever. Misdiagnosed multiple times, that cost me 4 months fixing my Cherokee and over 6K unnecessary repairs( total 11 k dollars spent). Tech Advisor almos Misdiagnosed multiple times, that cost me 4 months fixing my Cherokee and over 6K unnecessary repairs( total 11 k dollars spent). Tech Advisor almost every time lie and turn and twist my words on documents to avoid lawsuits. Every time you leave a car with a problem, tgey return it and says on papers tjat its fixed, but its not. Advisor would say on documents that u requested a part replaced, but its tgeir mechanic that suggested it. It was not the only time that they screwed me over. They did many times replace unnecessary parts that did not fix anything. It looks not bad as long as u have warranty, but any repairs out of your pocket would cost u a leg and arm. I had cooling system replaced at 3.000 dollars when at other places it might have cost me 40% cheaper. I hate this place so much that if I break right on the street next to this dealership, I Would Not come ask their help. When I bought new jeep with them, it was a painful process of negotiating. You can never be clear about total sum u pay. I came with my own financing as partial payment, but they denied using it and I had to do chrysler financing at a higher 1,5% rate. I was coming for "free" oil changes and every time the engine bay was all spilled with oil. I k ow thus dealership for 8 years and multiple bS situations. I was complaining only inside dealership, but they burned me so badly financially lately and refused to compensate their bad for all unnecessary repairs, that I WILL NOT BE SILENT! I WIll SOREAD TGE WORD. I WILL FET IN TOUCH WITH THE OWNER IF BUSINESS. I WILL LET KNOW IN JEEPERS CLUBS! AND ABOVE AND BEYOND FCA CHRYSLER JEEP CORP AND ON EVERY LOCAL CORNER IN FLORIDA. More

Everyone works together to complete tasks and really treat clients like individuals. This is my second time leasing from here and I am satisfied. treat clients like individuals. This is my second time leasing from here and I am satisfied. More

This place is grate! ! Fast an Excellent service. I would definitely recommend to friends an family. ! Fast an Excellent service. I would definitely recommend to friends an family. More

Thank you for being so kind and always courteous to me. This is my third 300 since 2004. Can’t seem to leave you. This is my third 300 since 2004. Can’t seem to leave you. More

2 days are too long for diagnostic. Probably because of covid or not enough service staff? Probably because of covid or not enough service staff? More

Had a wonderful time, great customer service. Got my vehicle fully serviced and break down of when might need anything else done. Got my vehicle fully serviced and break down of when might need anything else done. More

Service was quick and the waiting area comfortable. I will definitely come here for service again. I will definitely come here for service again. More

I ĺike Hensley to take care of my JEEP. I trust him and he is very mission oriented. I trust him and he is very mission oriented. More