Hollywood Chrysler Jeep

The seller Mr Sergio Vera very friendly and professional. I did not like Mr. Lance from the finance department as one cannot ask the doubts one has about the amount financed because he gets upset and rais I did not like Mr. Lance from the finance department as one cannot ask the doubts one has about the amount financed because he gets upset and raises his voice. I had to stay with the doubts because when I asked something that I did not understand, Mr. Lance would raise his voice and get out of control. Now I think that it is a strategy that Mr. Lance uses to not clarify the doubts and put what is there in the contract. that he wants. For example Mr. Lance offered me an extended warranty of $20 per month which is supposed to cover after the original vehicle warranty which was a total of $1,440 ($20 x 72 months =$1,440) but the contract said $1,740. The vehicle also had a rebate of $3,000 because it was Demo bone that the vehicle came out at $47,320 after the rebate, but the contract says $1,500 rebate. Another thing, my purchase was on April 9 and today is April 19 and I call Spaces Coast Credit Union and it still does not appear that I have financed any car with that Credit Union. Definitely if Mr. Lance from finance were to attend again he would not buy any vehicle again More

Got an oil change and tire rotation for my Jeep Wrangler here. Overall everything was great. here. Overall everything was great. More

This was my first time at this service department and it was a very good experience was a very good experience More

I had a great experience, had to bring in my car for a service and got help from Carlos service advisor, very professional and did everything to get my car done on time. Excellent service. service and got help from Carlos service advisor, very professional and did everything to get my car done on time. Excellent service. More

Fast response by service adviser and good work done by the mechanics. Was ready on time the mechanics. Was ready on time More

Service should pay attention to leave fluid levels not above the maximum or below the minimum recommended. Coolant level was replaced but container was overfilled with coolant above maximum level. Power s above the maximum or below the minimum recommended. Coolant level was replaced but container was overfilled with coolant above maximum level. Power steering level was lower than minimum and when added fluid was left above maximum expected. I was told not to worry about overfilled coolant or powersteering fluid levels. More

The wait wasn’t long for a walk in appointment. The techs were very knowledgeable and answered all of my questions and concerns. The techs were very knowledgeable and answered all of my questions and concerns. More

Can in for a oil change and it took 4 hours to be done , I also played to have 3 oil changes done and the paperwork had some one else name on it because they could not change it in the system I was very ups I also played to have 3 oil changes done and the paperwork had some one else name on it because they could not change it in the system I was very upset I had to wait.because I needed to get my oil changed. There were only 6 people waiting to get there oil changed. More

Joey provided excellent service through the whole process. We were very pleased in Joey’s commitment to customer service. process. We were very pleased in Joey’s commitment to customer service. More

Bill always takes care of me and my Jeeps. Highly recommend him and the service department here. even when i had a issue with my brand new jeep he made sure to make it perfect again. Thanks fo Highly recommend him and the service department here. even when i had a issue with my brand new jeep he made sure to make it perfect again. Thanks for going above and beyond! and Beatriz also made getting in and out of my loaner effortless! More