Hollywood Chrysler Jeep

Amazing My experience was amazing they took good care of me My experience was amazing they took good care of me and great customer service me My experience was amazing they took good care of me and great customer service More

Had a terrible experience at my local dealer in Jacksonville and Tony and tram made the 4.5 hr drive worth every minute. Deal was completed over the phone so all o had to do was show up with my tra Jacksonville and Tony and tram made the 4.5 hr drive worth every minute. Deal was completed over the phone so all o had to do was show up with my trade and sign some paperwork. Tony was off but he made sure i was taken care of. More

It's a standard car dealership. After the purchase, they immediately lessened their communication with me, and refused to provide me a written response as to where my trade-in equi After the purchase, they immediately lessened their communication with me, and refused to provide me a written response as to where my trade-in equity check was. They only responded after sending them a crazy number of emails and phone calls. They clearly didn't have a good answer so they just decided to go dark. I also filed a complaint with the DMV. The sales team is nice, but this dealer is run sloppily and slowly. More

That was a worst experience ever because they just care about sell the cars not customers. about sell the cars not customers. More

Communication was great through the entire purchasing process. Maximilian brought three jeeps for us to test drive. Just to be sure that the jeep that we purchased was the correct jeep. process. Maximilian brought three jeeps for us to test drive. Just to be sure that the jeep that we purchased was the correct jeep. More

Seller was on the phone watching you tube videos or in the phone with family members or girl friend . His demeaning was “cool guy “, lazy every time a manger will come and talk to me he will pretend that the phone with family members or girl friend . His demeaning was “cool guy “, lazy every time a manger will come and talk to me he will pretend that he was with a possible buyer . Not customer service oriented . The manager from Norway don’t remember he was a nice person reasonable, but the other manager was kind of prude. Came up to me and said listen will try but if not with shake hands you go your way and bye bye like nothing happened. That’s not something you tell a buyer. I work with customer service and you don’t say that. More

Overall our visit was great, our salesman Max was very helpful and Knowles able. The sales manager was good at negotiating and making a deal. Alan in Finsnce was also great. helpful and Knowles able. The sales manager was good at negotiating and making a deal. Alan in Finsnce was also great. More

The entire experience was a game changer since last time we bought the vehicle we trade in with them. Outstanding customer service from Nicole ! we bought the vehicle we trade in with them. Outstanding customer service from Nicole ! More

Good customer service. Knowledgeable staff and salesperson. Satisfied with price and trade in value. Happy Knowledgeable staff and salesperson. Satisfied with price and trade in value. Happy More

Thank you for the warm welcome. However, I am currently facing a situation where I am unable to drive the car that I have purchased from your dealership. Shortly after purchase, it However, I am currently facing a situation where I am unable to drive the car that I have purchased from your dealership. Shortly after purchase, it broke down on the highway. As a result, I had to return it to your dealership for potential repairs. It has now been approximately one month, and I have yet to receive any updates on the status of the repairs or a diagnosis of the problem. It is disheartening to be paying for a car that is not in drivable condition, which has compelled me to rent a another vehicle for my daily needs. It is quite frustrating that I have not been offered any reimbursement for the rental fees incurred during this period. I kindly request that you assume responsibility for the monthly payments on the car until it’s fixed, as well as reimbursement for the rental fees. I appreciate your attention to this matter and look forward to your cooperation. Thank you for your prompt assistance Sent from my iPhone More