Hollywood Chrysler Jeep

I am getting notice that there is payment past due for the Honda I treaded in with you. The Wells Fargo says that is under my responsibility these payment but I signed a deal with you guys and you were su the Honda I treaded in with you. The Wells Fargo says that is under my responsibility these payment but I signed a deal with you guys and you were supposed to pay off the loan with them. And also at DMV, the registration is still not in the system and I can't apply for the HOV - 95 express ... More

Great experience! The associates didn't use any high pressure sales tactics but rather took the time to work with me and find a vehicle that I wanted for the right pri The associates didn't use any high pressure sales tactics but rather took the time to work with me and find a vehicle that I wanted for the right price. More

excellent customer service. very professional. mr josh focused on forming a long term relationship over just selling me a car. very professional. mr josh focused on forming a long term relationship over just selling me a car. More

Last vehicle I’ll purchase from the dealership. Once you take someone’s money, from the GM down, it’s acceptable to treat customers poorly, change the story and threaten to lie about stealing a lo Once you take someone’s money, from the GM down, it’s acceptable to treat customers poorly, change the story and threaten to lie about stealing a loaner vehicle that was provided by the dealership. More

This dealership is amazing and truly goes beyond basic customer services procedures to ensure customer satisfaction. I have never had any issues going there and the employees are professional and hard wor customer services procedures to ensure customer satisfaction. I have never had any issues going there and the employees are professional and hard working. Ruel Forbes just sold me my amazing new jeep, he is truly dedicated to providing the best for his customers. More

Alain was amazing and he explained everything clearly. Highly recommend him and this dealership. Excellent customer service and great courteous people. Highly recommend him and this dealership. Excellent customer service and great courteous people. More

I represent a consumer who purchased a lemon from them. Not only did the dealership sell him a bad car but refused to provide him with a copy of his file. Poor young man had to hire me and pay attorneys f Not only did the dealership sell him a bad car but refused to provide him with a copy of his file. Poor young man had to hire me and pay attorneys fees to get a copy of his file. My letter was not only ignored, but when I called to follow up they told me the Manager I directed it too was no longer working there as of that week. Huge surprise since they run this office in this manner. I spoke with manager Richard Vargas on a recorded line who agreed to take the car back and return my client's $2,000 down payment. He told me to tell my client to go in and ask for him. When my client went, they took the car, refused the return of the $2,000, telling him to come back on Monday and they would now deduct miles, etc. I told them that was not what was agreed and told my client to take the vehicle. Now the dealer refuses to give him back the car or the down payment and he was told to leave the premises for trespassing. He paid for a car and now they refuse TO RETURN THE CAR TO HIM OR HIS MONEY? If this is not theft I dont know what it is. I have called now 18 times and they either hang up on me or transfer me to voicemail or pretend they cant hear me. All on a recorded line. This is ludicrous. I am reporting them to the Chrysler Headquarters. BUYER AND CONSUMER BEWARE!!!!! More

Alan was a pleasure to work with. Helped me to sell current vehicle and purchase a new one. He answered all my questions and thoroughly explained everything during this process. Great Helped me to sell current vehicle and purchase a new one. He answered all my questions and thoroughly explained everything during this process. Great service and would recommend Alan if you're looking to purchase or even sell your vehicle More

Prompt. Courteous and informed service. Was particularly happy with Leslie Grey the sales associate. Great service. Friendly and informed. Courteous and informed service. Was particularly happy with Leslie Grey the sales associate. Great service. Friendly and informed. More

Very easy to finalize the deal and gave me insight to the warranty and payments. warranty and payments. More