Hollywood Chrysler Jeep - Service Center

My Jeep was towed to Hollywood Jeep for several things and thank goodness Stacey was able to locate my warranty and my Jeep was fixed. It did take longer than expected but she was also able to get me a and thank goodness Stacey was able to locate my warranty and my Jeep was fixed. It did take longer than expected but she was also able to get me a rental car. Stacey was awesome. Thank you More

They kept my vehicle for 3 days and said they could not find anything wrong with it and returned it. The mechanic said he thought the problem was with an aftermarket brake controller for flat towing and su find anything wrong with it and returned it. The mechanic said he thought the problem was with an aftermarket brake controller for flat towing and suggested he remove it. I had the same problem with another controller before and had the same no start situation so I knew it was not connected to the problem. Removing the controller is not an option because by law I must have a brake system in order to flat tow it behind my RV. So I took it to another Jeep dealer and they found the key FOB was causing the no start problem. They replaced the key FOB and the problem I was having starting the vehicle is ok so far. I felt like Hollywood didn’t try very hard to correct the problem. Mr Douze was very helpful. More

I dropped off my car on August 4th and tried multiple times to get a status update, but I never received a call back until 10 days later, when I finally got the diagnostic. I’m very disappointed in how t times to get a status update, but I never received a call back until 10 days later, when I finally got the diagnostic. I’m very disappointed in how the Jeep dealer handles communication. Despite making several calls myself to check on my car, I was left without any timely information. Finally picked up my car August 18th, 2 weeks later More

Douze in service was amazing! Great communication, informative, proactive & professional. By far the best experience iv had working with a Jeep dealership. Great communication, informative, proactive & professional. By far the best experience iv had working with a Jeep dealership. More

Quick oil service on 2020 Chrysler Pacifica van was well done and included other checks. Problems in trying to be book an appt with AI but got it resolved. Used the dealer for many years done and included other checks. Problems in trying to be book an appt with AI but got it resolved. Used the dealer for many years More

Everyone at the Jeep dealership was friendly, informative and attentive throughout my walk-in appointment. and attentive throughout my walk-in appointment. More

Caylie was great, very knowledgeable, Fast service. I’m very pleased with the job done in my car. I’m very pleased with the job done in my car. More

An email was sent to me, requiring a oil change. The email said I can get a rental while waiting for my oil change, I showed the manager the email, he said there's no rentals available so I felt lik The email said I can get a rental while waiting for my oil change, I showed the manager the email, he said there's no rentals available so I felt like that was false advertising. More