Back

Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,464 Reviews

1,464 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
May 12, 2025

I was extremely pleased with the service provided by Jorge and Allison ! They both worked together as a team and made my experience a very happy and memorable one. They both exceeded my expectations! More

by ednhamaiehamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy-Ann Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison! Thank you for patiently accommodating me despite the fact that it was already past your work schedule.
May 14, 2025 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2025

Unorganized, all customer where unhappy, never I will go back. I could not belevied what I was seeing. More

by louis-Michel Bradette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Perez
May 14, 2025 -

Hollywood Chrysler Jeep responded

We value and appreciate your business, Louis-Michel. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 09, 2025

Service was quick. Jorge was really cool and helped me out! Will definitely be back for services. More

by vidamonster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 09, 2025

Our agent, Jorge, did a great job keeping us informed. Unfortunately I had to return vehicle due to poor maintenance and quality. Upon picking it up now my check engine light is on. The negative batter More

by Ken Boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hollywood Chrysler Jeep responded

Ken. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 08, 2025

First time here since moving from Texas to get service on my jeep. I immediately found the phone service and procedure to arrange service very trying and no one ever called back after leaving messages. Upon More

by datchison8420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raheem Kamrudeen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy-Ann Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 08, 2025

Probably the worst service that I have ever experienced when it comes to a dealerships service department. I was overcharged, not paid attention to, my service rep was rude and my engine light has been on More

by msimons89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy-Ann Bonner
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 08, 2025

I arrived and it was not busy, jeep went right in. Only comment to make was the final latch for the hood was not closed! I realized that when I got home! I drive from Miami for service so glad the ini More

by hazel_eyez_0064
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernalson Douze
May 14, 2025 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 08, 2025

Your dealership ordered a radio console for me. I was advised the radio came in and ready to be installed, I made an appointment came in and was advised that radio couldn't be installed. They have More

by tayl826
Recommend Dealer
No
Employees Worked With
Neyma Cuello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neyma Cuello
May 14, 2025 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 07, 2025

No one answers phone Lost my insurance paperwork Didn’t receive complete assessment of problems found More

by skm-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Alpizar
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Sharin. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 07, 2025

Great sales staff and service, i strongly recommend you visit and get a car or your vehicle service, ask for Richard Vargas. More

by efis31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neyma Cuello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy-Ann Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernalson Douze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Ortega, Christian Perez
May 14, 2025 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!