Jordan Mccallum

That was definitely the WORST EXPERIENCE in my entire life! My car was not fixed, plus they scratched it. I waiting for a whole week to have an answer while I had another car rental I was paying out of p life! My car was not fixed, plus they scratched it. I waiting for a whole week to have an answer while I had another car rental I was paying out of pocket, that Dude Bruno was lying to my facade till I found out my car was still sitting in the lot getting roasted. More

by valcin75 Verified Customer Verified Customer

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Good experience, I was able to get an appointment the next day. And they identified the issue and replaced both batteries still under warranty and fixed one recall they found. Overall, a very good experi next day. And they identified the issue and replaced both batteries still under warranty and fixed one recall they found. Overall, a very good experience. More

by DEBBIEACEVEDO1 Verified Customer Verified Customer

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Jordan made all the difference! He is amazing!!! He is a keeper Jordan is great He is amazing!!! He is a keeper Jordan is great More

by MARCIA_OAK Verified Customer Verified Customer

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Always a pleasure at Hollywood Chrysler It is Always a pleasure at Hollywood Chrysler Alison is also so amazing to work with pleasure at Hollywood Chrysler Alison is also so amazing to work with More

by M Bustamante Verified Customer Verified Customer

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I had asked the jeep service department to look at the following concerns I had . The car is reflecting this on the lights I was told none of the following was wrong and I had to go to advance auto parts following concerns I had . The car is reflecting this on the lights I was told none of the following was wrong and I had to go to advance auto parts to place the machine and was given documentation to reflect ABS Light: The orange ABS letters are lit, indicating an issue with the Anti-lock Braking System that requires diagnostic checking. Brake Warning Light: The red BRAKE text is illuminated, which typically signals that the parking brake is engaged or that there is low brake fluid / a hydraulic system fault. Seatbelt Reminder: The red seated passenger icon with a belt across is lit because a seatbelt is unbuckled. Check Engine Light: The yellow engine outline icon is illuminated on the lower right panel, pointing to an emissions or powertrain issue stored in the computer. ESP/BAS Light: The orange ESP/BAS indicator is lit, indicating a fault or deactivation in the Electronic Stability Program and Brake Assist System. When I requested the mpi it is because of these issues I had concerns about . Air Conditioning: The AC system is still blowing hot air and requires proper diagnosis and repair. Vehicle Alignment/Pulling: While driving, the vehicle continuously pulls to the right. Suspension & Braking Concerns: As previously requested, please thoroughly inspect the brakes, axles, and tie rods, as these components are critical to addressing the vehicle pulling to the right and ensuring safe operation. I had to take it to advanced and the findings were The following Vehicle Information: 2008 Jeep Wrangler Unlimited (Odometer: 125,243 mi) scanned on September 1, 2026. Emissions & Check Engine Status: Both emissions and the check engine light failed status, noting the vehicle is "NOT READY" and likely to fail an OBD-based emissions test. Primary Diagnostic Trouble Code: Code P0306 is confirmed, indicating that Cylinder 6 has experienced too many misfires within a predetermined period. Recommended Repair: The report specifically directs to Replace Ignition Coil(s). Secondary Codes: Confirmed codes include P0306 and P0058, with pending codes including P0306, P0058, and P0151. How did jeep missed all of this information from it being at your facility since August 27 -September 1,2026 More

by Hector Verified Customer Verified Customer

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Very good service fast and and take care of me very good with respect love my my service advisor with respect love my my service advisor More

by ronnyenvogue1 Verified Customer Verified Customer

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To slow The process took more than 5 hours to change two tires. They told me I have to schedule another appointment because they didn't know what was wrong with the tire sensor. tires. They told me I have to schedule another appointment because they didn't know what was wrong with the tire sensor. More

by julian.murcia Verified Customer Verified Customer

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Jordan was very respectful and catered to my needs with my coupon. Thank you Jordan my coupon. Thank you Jordan More

by TYLAIAH Verified Customer Verified Customer

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I came in for an oil change. It was quick and service was good. I will come back It was quick and service was good. I will come back More

by cbaxter95 Verified Customer Verified Customer

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The service and feedback on recommendations was done professionally, clear and efficiently. Jordan went above and beyond to obtain more information on my vehicles service history, so I could better unde professionally, clear and efficiently. Jordan went above and beyond to obtain more information on my vehicles service history, so I could better understand what was already done. More

by thiago.lucidi Verified Customer Verified Customer

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