Hollywood Chrysler Jeep - Service Center

I was told my Pacifica need new transmission, that there was metal in the transmission fluid which is a sign of advanced damage. I was charged $200 for diagnostic. I was also told the transmission was rep was metal in the transmission fluid which is a sign of advanced damage. I was charged $200 for diagnostic. I was also told the transmission was reprogrammed at your cost and no charged to me and after wards it still malfunctioned. I took the vehicle to a Transmission specialist with 30 years experience. He checked the transmission fluid. There was no trace of metal particles. He cleared the vehicle computer system of 51 stored faults. Test drive the van after and reported the vehicle is running ok and doesn't require any further service attention. I can't understand how you could have reprogrammed the system without cleaning the fault logs. I am claiming the $200. I was charged for diagnostic purposes since you statement were proven untrue and you were proposing a charge in the excess of $11000. For work that not required. The Transmission Technician I went to charged me $90. For his work. I am very much disappointed the service you provided. More

Great service A+ excellent customer service fast and good price all in one place thank you price all in one place thank you More

My service advisor Miguel went above and beyond to get the right parts for my car and install them the day after. I live 40 min away from this dealership and I still go to it because dealerships in the Mi the right parts for my car and install them the day after. I live 40 min away from this dealership and I still go to it because dealerships in the Miami area are just so bad and rude, would recommend this place More

I like the speed of the attention given to my vehicle. Thanks, I will be back Thanks, I will be back More

Dreama went above and beyond to help me through an impossible situation. She is amazing impossible situation. She is amazing More

Very friendly and attentive. Provided me with several updates through out the week. Highly recommended. Provided me with several updates through out the week. Highly recommended. More

It was great. Always treated with respect and always respects our time of service. Thanks. Always treated with respect and always respects our time of service. Thanks. More

The quote to repair my jeep was texted on a sticky note. I was given 2 options to repair, but neither option was the issue Charged for alignment that never happened..$250.00 The vehicle could not be driv I was given 2 options to repair, but neither option was the issue Charged for alignment that never happened..$250.00 The vehicle could not be driven over 40 mph so Filipe could not have test driven I had to have the Jeep towed to Atlanta Communication was horrible More

Service was fantastic. Friendly, professional employees. Service was fast, efficient. I will continue to bring my vehicle to HCJ for all repairs. Friendly, professional employees. Service was fast, efficient. I will continue to bring my vehicle to HCJ for all repairs. More