Hollywood Chrysler Jeep - Service Center

Dreema was there to make things happen and I appreciate that, thank you for your help that, thank you for your help More

Miguel was very helfull and explained all i needed to do. I like the dealership and will continue to come as long as i keep the jeep. do. I like the dealership and will continue to come as long as i keep the jeep. More

My dealings with Brandon the service manager and Hensley in service was very professional. They addressed all of my concerns and kept me in the loop on the outcome . Everything was great . in service was very professional. They addressed all of my concerns and kept me in the loop on the outcome . Everything was great . More

Overall, my visit at the service department was ok. It was not too long. I was satisfied. It was not too long. I was satisfied. More

I was told the Jeep’s clutch was fixed after 2 days. I was out of town and had to pick it up the following Monday. After a $70 Uber I arrive and the jeep is on the lot with a broken clutch and a dead ba I was out of town and had to pick it up the following Monday. After a $70 Uber I arrive and the jeep is on the lot with a broken clutch and a dead battery because I assume it had been sitting all week and didn’t even get into the shop considering the state of the clutch. I then spent another $50 to Uber home in rush hour traffic. The next day, I arrive after another $40 Uber and paid for a battery replacement (which I agreed to) but the fact it wasn’t comped is unbelievable. Waiving a $244 battery for $160 worth of Ubers and almost 3 hours of my time is the absolute bare minimum, but apparently waiving the labor for a 5 minute battery swap was clearly fair compensation. And, if I didn’t get the battery swap, I would’ve gotten zero compensation at all for my wasted time and money. Then once I get in the jeep, the gas is below a quarter tank. I know that is not required to fill up the gas, but the fact that after 70 miles and 2.5 hours worth of Ubers you guys can’t top off the tank. Unbelievable. I have no issues with Felipe, he was helpful and responsive. I do have a problem with how little respect was given to my time and money. More

Great service, Miguel was on top of all the details that my car need it , great costumer service providing updates so I can scheduled accordingly Excellent experience my car need it , great costumer service providing updates so I can scheduled accordingly Excellent experience More

Brandon is a great service Mngr. He goes out of his way trying to make things Great again! He goes out of his way trying to make things Great again! More

The oil change department has been awesome to me when it come to car care maintenance. come to car care maintenance. More

Everything was smooth & easy always is that way when I come by 10/10 service come by 10/10 service More

They offer a coupon their website for 3 oil changes and get the 4th one free. However when you get there they refuse to honor it. It's on their freaking website! Anyway won't recommend and won't be goin get the 4th one free. However when you get there they refuse to honor it. It's on their freaking website! Anyway won't recommend and won't be going back. More