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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,695 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,695 Reviews of Hollywood Chrysler Jeep - Service Center

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August 05, 2025

My first experience with Bernalson was great but then started to go down hill. My truck was there just 3 days short of 2 weeks and I rented a car for all of that time. Long story short, he made up for it More

by msimmons354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Hollywood Chrysler Jeep responded

We appreciate your feedback and are eager to better your return experience.

August 05, 2025

If I could give negative stars I would. I have been lied to by this dealer countless times. Multiples times I’ve been called and told vehicle was ready for pickup, got there and they couldn More

by SAILINGDIVER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neyma Cuello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

More
August 05, 2025

Everyone in the dealership was friendly and helpful. They really worked with us to ensure that we were happy with our purchase. More

by div.balki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Federico Venencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzalo Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 05, 2025

As a customer with many different car manufacturers, I have to express that Jeep Hollywood Service is A +, the experience from my service advisor to the car dealer manager was the best I have ever had More

by ALBACITAPATY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Burba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 04, 2025

The service manager presented excellent customer service, and I have selected this Dealership for my service needs. More

by cj4uu02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy-Ann Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernalson Douze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 03, 2025

Had my vehicle for almost two months only for me to have to place it in another shop a week later.very disappointed More

by havazoe04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy-Ann Bonner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

More
August 03, 2025

I can wait to finish my lease there I will never buy anything from you More

by atgtony2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gracie Casanova
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

More
August 02, 2025

Great service, great communication and fast. Contacted me with deal. Would recommend you guys to my friends More

by bigantgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mccallum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 02, 2025

Jordan was a great help and made sure I was in and out. Enjoyed the visit; will be back on my next service and hope he's still there to service my vehicle again. More

by seascapesilver
Recommend Dealer
Yes
Employees Worked With
Jordan Mccallum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Mccallum
Aug 05, 2025 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 02, 2025

Hollywood Chrysler Jeep did an excellent job on my Jeep gladiator. they were very professional and made it for a great experience. More

by JOSEQUIJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mccallum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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