Hollywood Chrysler Jeep - Service Center

Terrible experience with Caylie. She went above and beyond for a TikTok influencer but gave me a nasty attitude when all I wanted was professional customer service and to be informed She went above and beyond for a TikTok influencer but gave me a nasty attitude when all I wanted was professional customer service and to be informed of what exactly was done to my vehicle with proof of a receipt but all I received was my keys handed to me and no information along with an attitude. I left a review online and spoke with a manager who didn’t do much but offer a free oil I didn’t care for but I hope you guys get a better staff moving forward. More

Good service, just I waited to much, almost 3 hours even I got there early other than that was ok I got there early other than that was ok More

Great job they figured it out and fixed the problem Neyma called me and met my expectations. Thank you ?? called me and met my expectations. Thank you ?? More

Jordan did an amazing job getting my Jeep back on the road on a Saturday! road on a Saturday! More

Best place ever, Doze was great. Rob Benson fixed my car right away and no more rattles Rob Benson fixed my car right away and no more rattles More

Jordan is wonderful. Jeep maintenance appointment is HORRIBLE super long wait time and JEEP BADLY NEEDED TO COPY THE GOLD STANDARDS OF LEXUS. APPOINTMENT YOU MADE IS US Jeep maintenance appointment is HORRIBLE super long wait time and JEEP BADLY NEEDED TO COPY THE GOLD STANDARDS OF LEXUS. APPOINTMENT YOU MADE IS USELESS AS THEY DO NOT FOLLOW AND YOU HAVE TO WAIT IN LINE FOR THE WALK INS More

Good over experience only issue would be no rental while the car is being repaired as stated supposed to be through the Jeep wave program that I'm in. Dealer Uber me home and back. the car is being repaired as stated supposed to be through the Jeep wave program that I'm in. Dealer Uber me home and back. More

It took almost 3 weeks to get the car repaired. When I got feedback of the technicians review it had nothing to do with the issue I had initially reported and the review had to go back to square on When I got feedback of the technicians review it had nothing to do with the issue I had initially reported and the review had to go back to square one. That meant I was 2 entire weeks without a car, asking for daily updates. I finally got a rental for the last 3 days. It seems that expedited the repair. More

Once I was approached by sales person Claude the purchase of my new vehicle proceded smoothly of my new vehicle proceded smoothly More

Caylie greeted me within seconds. She was polite, professional and provided me a longer estimated completion time while proving me an update the car would be ready sooner. She was polite, professional and provided me a longer estimated completion time while proving me an update the car would be ready sooner. More