Hollywood Kia

Alex is a great salesman and John will recommend to family and friends thank you again family and friends thank you again More

I wait for over six hours from a 9 PM appointment but overall it was good overall it was good More

I purchased a used car, a Kia Sorento, from the Kia Hollywood auto dealership. The vehicle was available, but it needed an oil change, two new tires, new windshield wipers, and some minor paint touch-u Hollywood auto dealership. The vehicle was available, but it needed an oil change, two new tires, new windshield wipers, and some minor paint touch-ups (dents). The transaction took place on a Saturday and lasted from 2:00 PM to 9:00 PM. That same day, the only service they were able to complete was a car wash. They told me to bring the car back during the week to finish the remaining work. I returned the car the following Friday, dropping it off at 9:00 AM. By 6:00 PM, I still hadn’t received any updates, so I had to reach out myself. That’s when they informed me that the assigned mechanic didn’t show up to work that day. No one bothered to inspect the car when I dropped it off, and had I not followed up, no one would’ve informed me of anything. After a lot of back-and-forth and having to argue with a manager, they finally returned the car to me the following Wednesday. The salesperson had told me everything was ready and the manager would be present, but when I arrived, he wasn’t there—it turned out he was off that day. The communication was terrible. Customer service was non-existent. If I didn’t know my rights and hadn’t stood my ground, my car would probably still be there. I do not recommend this dealership if you’re looking for a secure, smooth, and efficient transaction. More

Service was better than before but it can be faster I think in my personal opinion. think in my personal opinion. More

Good professional sales team , a lot of inventory , very friendly staff from sales to finance friendly staff from sales to finance More

Brandon Forrest was a great service advisor. He was friendly, courteous and accommodating to our needs. He was friendly, courteous and accommodating to our needs. More

Jacky and Manager, the whole team did a great job. I took the car also for service and YITZHAK and the manager there was great also. I took the car also for service and YITZHAK and the manager there was great also. More

Mikelson Clemat was amazing! He helped me find the perfect vehicle and worked hard to get me the best deal. This was hands down the best car-buying experience I’ve ever had. If He helped me find the perfect vehicle and worked hard to get me the best deal. This was hands down the best car-buying experience I’ve ever had. If you’re looking for a new or used car at Hollywood Kia, make sure to ask for Mikelson Clemat for VIP treatment! More

Great experience great dealer. Friendly compassionate, knowledgeable, sales and finance team. Went the extra mile to get the deal done. Friendly compassionate, knowledgeable, sales and finance team. Went the extra mile to get the deal done. More

Sonia was truly understanding , patient and exceptionally efficient with our family . We we were very pleased. efficient with our family . We we were very pleased. More