Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hollywood Kia
Hollywood, FL
7,612 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,612 reviews
March 24, 2026
Was pleasantly surprised to not have issues this time around so that's a plus. Felt like the bill could have been lower for the services provided but I suppose it's fair given it's a dealer service cente around so that's a plus. Felt like the bill could have been lower for the services provided but I suppose it's fair given it's a dealer service center. Nice touch to include a video rundown of services rendered. More
by Rapha
Verified CustomerEmployees Worked With
March 24, 2026
I want to highlight the excellent work of Chevoy Taylor. He was professional, attentive, and helped me get into the vehicle I was looking for without any hassle. Highly recommended! He was professional, attentive, and helped me get into the vehicle I was looking for without any hassle. Highly recommended! More
by MAYAKOONKOON
Employees Worked With
March 23, 2026
My experience with Richard Romano is -10. He's lazy and incompetent. The only time I spoke to Richard in the 3 weeks that Hollywood KIA had my vehicle was on the day I brought it in. And even He's lazy and incompetent. The only time I spoke to Richard in the 3 weeks that Hollywood KIA had my vehicle was on the day I brought it in. And even then he wasn't the person who helped me it was Jason Raffo. I specifically asked before I left for transparency and updates regarding the status of my vehicle and not one phone call from Richard. When I would call to get an update it was Jason who would answer my questions and if he didn't have the answer he would inform me that Richard would give me a call with an update however that never happened, I would have to call back and again it would be Jason who helped me out. The service tech that sent the video recommended several services to be done but Richard never called and asked if I would like to have those completed while my car was being repaired. He cost you all money because I likely would have done some of those suggested services. When my car was completed it was Jason who sent it back to the body shop because he was unsatisfied with the work the body shop did and likely knew I would be too. I had to call the day I got my car back to see if it was completed. I still never received a call from Richard. And when I arrived to get my car and pay the bill, surprise surprise, no Richard in site and again it was Jason who helped me. Give him a promotion and fire Richard. Now when I got in my car. The plastic over the seat and floor covering were left in there, my car was filthy from the shop dust, seats were laid down and my aux cord had been used. I expected my car to be returned i More
by Eragan387
Employees Worked With
Supposed to be Richard Romano
March 23, 2026
Difficult to get a hold of anyone in the used car service department and to get any kind of written report on what was completed. There is no direct phone number, the numbers listed on the service manager's department and to get any kind of written report on what was completed. There is no direct phone number, the numbers listed on the service manager's card lead to the main lot. It's unfortunate that buying a used car from Hollywood Kia you are treated much differently than if you'd bought a new Kia even in the service department. More
by mssmalls78
March 23, 2026
Zach Ruppert created an enjoyable experience for my new car purchase. He had paid attention to my concerns and worked within my needs and wants. I felt satisfied leaving the dealership! He helped me weigh car purchase. He had paid attention to my concerns and worked within my needs and wants. I felt satisfied leaving the dealership! He helped me weigh my options and learn more about the Kia brand as I shopped for a vehicle. I am grateful that I was able to get financed and have monthly payments that I am comfortable with. Thank you, Zach and the Hollywood Kia team! More
by KamilahV
Employees Worked With
March 22, 2026
Yitzhak was concerned and was wonderful to deal with. I greatly appreciate both his attitude and his caring. Please extend my sincere thanks to him. I greatly appreciate both his attitude and his caring. Please extend my sincere thanks to him. More
by sbramson
Employees Worked With
March 22, 2026
The service took too long for a fuse recall and the waiting room was not clean. No coffee or drinks were offered while waiting. waiting room was not clean. No coffee or drinks were offered while waiting. More
by ler395
Employees Worked With
