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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
7,890 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 7,890 reviews

June 13, 2026

He’s a very nice and outgoing young man with a lot of knowledge on his job. I highly recommend him to get a raise or even move up in the company. That kid is going somewhere. More

by Michael3214
Recommend Dealer
Yes
Employees Worked With
Brandon Forrest
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Jun 13, 2026 -

Hollywood Kia responded

Thank you for the five-star rating and your recommendation. We’re pleased our team member’s friendly, knowledgeable approach made your Kia Forte service a positive experience. We look forward to assisting you again.

June 13, 2026

Excellent prise in charge by Felipe Gonzalez! Warm full welcoming words from a beautiful usher woman. Then an Excellency in the Professionalism of my agent all along the process. Till the end. More

by charlyzotobre96ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Gonzalez
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Jun 13, 2026 -

Hollywood Kia responded

We’re glad to know our staff provided a welcoming atmosphere and professional care at every step. We’re pleased the service on your Kia met your expectations from start to finish. Thank you for sharing your feedback with us.

June 12, 2026

Always great customer service from the entire staff! !!! I would recommend Hollywood Kia to all..... From my experience they really take out time to make sure customers are satisfied!!! More

by HHVALARIE125
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 12, 2026 -

Hollywood Kia responded

Thank you for sharing your experience and recommending us. We’re delighted our team took the time to make sure you were pleased with the Sportage service. We look forward to assisting you again.

June 12, 2026

Excelente Servicio Aurora Gracias , siempre voy ha llevar mi auto para servicio . Muchas gracias de nuevo. More

by S_shantal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aurora Vargas
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Jun 12, 2026 -

Hollywood Kia responded

Thank you for choosing us to service your Kia. It’s wonderful to know we’ve earned your trust and that you return time after time. We look forward to assisting you again.

June 11, 2026

Luiz Motta was an excellent service advisor, very helpful and tried his best to solve the problems. More

by Pacittidj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Motta
Report | Print
Jun 12, 2026 -

Hollywood Kia responded

Thank you for your five-star rating. We’re glad our service advisor provided attentive support in resolving the issues with your Kia Rio.

June 11, 2026

Hollywood K LLC Stole $84,000 via federal funds wire. Never delivered a usable vehicle. Took the money on 6/4/26. The defect was raised in writing relentlessly to no remedy. The only response from Hollyw More

by lw1
Recommend Dealer
No
Employees Worked With
Oriel Kennion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oriel Kennion
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Jun 17, 2026 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again.

Jun 22, 2026 -

Hollywood Kia responded

We take all customer feedback seriously; however, we must respectfully clarify several inaccuracies in this review to provide proper context. The vehicle in question was delivered as a pre-owned unit in its agreed-upon condition at the time of sale, including being provided with one key. At no point was there any intent to mislead or withhold information regarding the vehicle. After delivery, we made multiple good-faith efforts to assist in resolving the concerns raised. This included actively working to locate and secure a second key for the vehicle. Once located, we coordinated to have the additional key delivered directly to you—at no cost—ultimately saving you the expense of replacing a lost key. We understand the situation has been frustrating, but it is also important to note that our ability to fully resolve all concerns was impacted by challenges in communication and coordination on next steps. That said, our team remains fully committed to resolving this matter and reaching a fair outcome. We encourage you to contact our management team directly so we can continue working toward a resolution in a productive and cooperative manner

June 11, 2026

It was great. Came for oil change, had some coffee and in no time I was out the door More

by ivantravel
Recommend Dealer
Yes
Employees Worked With
Marcos
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Jun 12, 2026 -

Hollywood Kia responded

We’re glad the oil change for your Kia Sportage Hybrid was quick and that you could enjoy some coffee while you waited. Thanks for the great feedback and we look forward to serving you again.

June 11, 2026

Understood the issue I was having and tried to help. Put in his best efforts to solve problems. More

by Pacittidj
Recommend Dealer
Yes
Employees Worked With
Luiz Motta
Report | Print
Jun 12, 2026 -

Hollywood Kia responded

We’re happy to hear our team understood the issue with your Kia Rio and worked hard to solve it. Thank you for sharing your experience and trusting us with your service needs.

June 11, 2026

Have a known issue with trim paint on vehicle which is still under warranty and Hollywood Kia and Mr Adams says it is not covered when they know it is More

by Unhappy
Recommend Dealer
No
Employees Worked With
Steven Adams
Report | Print
Jun 17, 2026 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jun 17, 2026 -

Unhappy responded

How do we discuss more in detail?? Brought 2023 Sedona in twice and both times was told that a known issue with black trim around windows was not covered even though the vehicle is still under factory warranty. Please let me know how to discuss. Thanks

June 11, 2026

Brandon provides exceptional insight into how to build relationships I'm just saying that if anyone wants great service go see Brandon at Hollywood Kia More

by JFBIGLOBAL
Recommend Dealer
Yes
Employees Worked With
Brandon Forest
Report | Print
Jun 11, 2026 -

JFBIGLOBAL responded

Brandon provides exceptional insight into how to build relationships I'm just saying that if anyone wants great service go see Brandon at Hollywood Kia

Jun 14, 2026 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon!

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