Hollywood Kia

The dealership is what it is. A dealership. I didn't understand the deal I was getting till it was too late. I was in need of a car and I let that blind me to the deal I was getti A dealership. I didn't understand the deal I was getting till it was too late. I was in need of a car and I let that blind me to the deal I was getting. After getting I detail look at my deal and what I got. I was buried in this car at a high rate. I was put in an upside-down deal for over 8 thousand dollars over what the car is Worth. xxxx, that means that this car will have have a positive Equity on it. More

Excellent service and we got the help we needed,angel Cabrera job and help was one hundred points Cabrera job and help was one hundred points More

I went on 09-01-2023 for 3 recalls, the defective rack has not been addressed Again 04-16-2024 same recall and still not done! I called the day before to make sure they had the part, I was told they hav has not been addressed Again 04-16-2024 same recall and still not done! I called the day before to make sure they had the part, I was told they have the part! I was told that they had 1 part but installed it on another car !! How many times will I have to go again. 1 of the second row seat is not attached! It has been defective since the 1st day I bought the car new. I tried to call the service manager Arthur Rosenthal, left a message but he never called me back!! More

Waited close to 4 hours for routine maintenance, and somehow waited even longer as my request to check the maintenance lights weren't addressed. Luckily the tech (wish I could recall his name as he made somehow waited even longer as my request to check the maintenance lights weren't addressed. Luckily the tech (wish I could recall his name as he made the visit worth it) that spoke to me was kind enough to explain that my specified request was not on the work order and quickly checked things out. So at least now I know what's wrong with my car that wasn't addressed from a previous visit as evidently it's not routine to run an OBD scanner to check for any underlying issues at Hollywood Kia. So got another visit to look forward to when the part arrives, I guess. I would have been so irate receiving absolutely no communication as to why my service was taking so long if the weather on their patio wasn't so nice, even more so when the service I specifically requested for them to do wasn't done. Can at least get some good reading done while they make you wait several hours for routine maintenance! More

Price and staff fairly good. Chose because of inventory and price. Service good when recently waiting Chose because of inventory and price. Service good when recently waiting More

Excellent attention, they did my work in the time they promised and provided with uner promised and provided with uner More

I have heard so many good things about this dealership and I was able to experience it for myself, personally. I leased my very first Kia Sorento and I could not be happier. The whole experience from begi and I was able to experience it for myself, personally. I leased my very first Kia Sorento and I could not be happier. The whole experience from beginning to end was very pleasant, very efficient, no stress, no drama, My salesman Henry March, was awesome!! I highly recommend him and this dealership. Please keep up the great work. More

Good communication helpful clean waiting area always welcoming great hot chocolate this is too many words to ask for welcoming great hot chocolate this is too many words to ask for More

Very attentive always ready to help waiting clean area. Micheal Troedel in the Service is always very helpful. Micheal Troedel in the Service is always very helpful. More

Chris, my service advisor is always very helpful and attentive to my concerns. I haven’t had any issues so far. attentive to my concerns. I haven’t had any issues so far. More