Hollywood Kia

Great customer service, always kept me updated on the progress. They always do a complete inspection of the car and advise me of potential future maintenance issues. progress. They always do a complete inspection of the car and advise me of potential future maintenance issues. More

service was very good, we really felt well treated by the staff, Luis was very helpful and not pushy at all vs what unfortunately people have been used to in dealerships, the process was very smooth and ''fa staff, Luis was very helpful and not pushy at all vs what unfortunately people have been used to in dealerships, the process was very smooth and ''fast'', ray was also very cool and fast , overall experience was pretty nice. More

The setup is most nicer now with Kia, the Valet is very well done. Excellent well done. Excellent More

I spoke with Ally and said some different from Alex. Ally told me no money down plus the equity for the vehicle I left there. The finance ask me what I was planning to put down. I told him 4000 out of m Ally told me no money down plus the equity for the vehicle I left there. The finance ask me what I was planning to put down. I told him 4000 out of my equity that before Ally told me that my vehicle had equity. If I known I was approved for that I would have said any money down. I believe the customer have the right to know everything and not be pursued to do so. Just be honest with me and not try to work a angle. Now the finance company saying that there hearing different versions. I need a bill of sale with the down payment, trade in, and any allowance due me More

Took $83,355. 74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership. The car was never delivered or was 74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership. The car was never delivered or was never released from the previous owner. As of today, 6/0/26, the physical car sits in the new paying customer’s driveway without access or owner level control (which remains in the previous owners possession). The car does not start. The car does not function. Hollywood KIA reps have been continuously made aware of the issue repeatedly and exhaustively on a rolling daily basis. On 6/8/26, after days of exhaustive written and record notice of the defect (and outstanding delivery/performance issues) MANAGEMENT staff at Hollywood Kia attempts to lock the bad faith from unwinding. As is evident in the digital contract fingerprints: E-SIGNED RENNER TOLEDO on 2026-06-08 15:56:43 GMT MGR. [many docs e-signed] E-SIGNED RENNER TOLEDO on 2026-06-08 15:57:49 GMT MGR. was the digital stamp on the last signature. This looks worse than bad faith. Federally insured banking institutions were involved. Significant monies moved interstate. Hollywood KIA staff have expressly acknowledged that the access defect was known before delivery. They knew they the car they were delivering was a lemon and they did it anyways. Worse, Hollywood Kia admitted it in writing. The issue was not just the usual scams, such as swapping out the tires for bald ones and accepting $500 off books cash in lieu of the $3000 warranty that was being leveraged (a day after payment in full and no delivery) as a vehicle delivery hostage mechanism (they also did both of those things). The issue is that today is that Hollywood Kia seems to have engaged in an organized scheme to defraud and made federal banking institutions a party to same. For anyone who wants to see: text me, I’m an open book. I’ll send you all the docs, screenshots, recordings, emails, texts, etc etc etc. More

It was a great experience. Both Alex and Fikret made the process of buying my car smooth, easy and quick. Both Alex and Fikret made the process of buying my car smooth, easy and quick. More

It was a great experience. Both Alex and Fikret made the process of buying my car smooth, easy and quick. Both Alex and Fikret made the process of buying my car smooth, easy and quick. More

good service and attention. deep revision of my car. All was in accordance of what we have talked before. deep revision of my car. All was in accordance of what we have talked before. More

Each of the last three visits I had small issues with my service Each of the last three visits I had small issues with my service , that's why I rated good not excellent service Each of the last three visits I had small issues with my service , that's why I rated good not excellent More

All the staff was super nice. The representative, Felipe was professional, attentive and answered all my questions. Great experience! The representative, Felipe was professional, attentive and answered all my questions. Great experience! More