Hollywood Kia

Worst customer service Dropped my car off at a scheduled appointment this morning (930), was told I would receive a call when my car was ready, no call and when I called at Dropped my car off at a scheduled appointment this morning (930), was told I would receive a call when my car was ready, no call and when I called at 330, was told it was still being worked on and I would receive a call in 1 hour. No surprise, no call so at 530 I called back and was told it would be there no way it would be fixed until after the weekend. Um, ok, so I won't have a car??? They said, I could get a rental, however that closes at 6!!! I live more than 30 minutes away with rush hour traffic. When asked when they were planning on calling yo tell me, the very rude lady Jessica said when they were finished with it! Thanks a lot KIA. Your customer service is HORRIBLE!!! As asked for a manager, and nobody was there. More

Excellent Service and customer service from Kermitt Graham Kermitt was exceptional from.the very beginning he understood my needs was very friendly and knowledgeable of the product. I highly recommend him to Kermitt was exceptional from.the very beginning he understood my needs was very friendly and knowledgeable of the product. I highly recommend him to all my friends. I want to make sure that his excellent work is recognized by the management team. You have an excellent asset in your sales team. CONGRATULATIONS TO KERMITT AND THANK YOU ONE MORE TIME FOR EVERYTHING. Lourdes Moreno More

Clone Carlos Salazar if you can! Salesman Carlos Salazar is AWESOME! He greets you with a warm smile, listens to your expectations/ concerns and has a warm, genuine personality that Salesman Carlos Salazar is AWESOME! He greets you with a warm smile, listens to your expectations/ concerns and has a warm, genuine personality that makes you feel like he actually cares about you as a human being. Ive leased 2 cars in the past 4yrs with his superior help and PATIENCE. I wish it was more salesman on this earth with his down to earth personality and trusting energy. He's a phenomenal asset to Kia Hollywood and he deserves every sale, bonus and positive acknowledgement that comes his way. I cant thank him enough for being so patient and I love that he wasnt "pushy". Carlos gave us as much time and space that we needed so we didn't feel pressured about anything at all. It's a beautiful thing to know that caring, honest, wholesome customer service still exist in this crazy world of ours. Another breath of fresh air was Christopher Monticello! He was direct and very informative on giving us the best advice for our circumstance. Hes pretty cool. Thanks Chris! More

it was very good it was a good experience the only problem we had is that we did not know you mdid not take personal checks I think in the future you need to correct t it was a good experience the only problem we had is that we did not know you mdid not take personal checks I think in the future you need to correct that. Carlton was our sales person he is very professional & if you are looking for a new car please ask for Carlton he can steer you in the right direction. the people at Hollywood kia are all very respectful & a pleasure to deal with WHEN YOU ARE THERE MAK SURE YOU STOP AT THE CAFE SAY HEIIO TO NADINE SHE REALLY BRIGHTON UP URO DATY THANK YOU ALL More

Credit Frustrations Kermit did everything he could to make sure I had reliable transportation and something I would love. He treated me as if I was his own family member Kermit did everything he could to make sure I had reliable transportation and something I would love. He treated me as if I was his own family member and gave me realistic expectations. More

Excellent Since we contacted Mr Graham, we saw his professionalism, good education, and honesty, in his work as saleman and we are very satisfied with his atten Since we contacted Mr Graham, we saw his professionalism, good education, and honesty, in his work as saleman and we are very satisfied with his attention. More

Great customer service! Ace is a very knowledgeable and pleasant salesperson, he made me feel welcomed. I'm in love with my new 2019 KIA optima. I would highly recommend Holl Ace is a very knowledgeable and pleasant salesperson, he made me feel welcomed. I'm in love with my new 2019 KIA optima. I would highly recommend Hollywood KIA to everyone. Excellent friendly service! More

Thank you to the entire staff especially to Chris Mickens. He was a great help. He was patient and transparent throughout the entire process. Thank you to the entire staff especially to Chris Mickens. He was a great help. He was patient and transparent throughout the entire process. Thank you More

Kermit’s was awesome got me in a Kia and I couldn’t be more Happier he listen to what I wanted and got the job done so thanks for everything Happier he listen to what I wanted and got the job done so thanks for everything More

Excellent Service Had a great experience with Hollywood Kia! Great customer service experience, good price. Found just the right vehicle that we were looking for. Highl Had a great experience with Hollywood Kia! Great customer service experience, good price. Found just the right vehicle that we were looking for. Highly recommend!! Thanks! More