Hollywood Kia

altima purchase Darren was easy to deal with, The process didnt take as long as i was expecting. Left with the type of car we had been looking for, but a better year. Darren was easy to deal with, The process didnt take as long as i was expecting. Left with the type of car we had been looking for, but a better year. More

Friendly service We received a careful attention since we arrived at the agency. Leo was friendly, patient and very professional. He tried to help us in every detail w We received a careful attention since we arrived at the agency. Leo was friendly, patient and very professional. He tried to help us in every detail we requested and presented all possible options so that we would be satisfied and happy with our purchase. The effort, attention and professionalism of the work team made us decide for KIA More

Best Service Center I am on my third KIA and all from this dealership. The Service manager, Scott is the best in the business and always makes time to stop by and say h I am on my third KIA and all from this dealership. The Service manager, Scott is the best in the business and always makes time to stop by and say hello. On my recent visit Joshua Fifi was assigned as my service advisor and provided excellent care. He was extremely pleasant and addressed all of my needs quickly and efficiently. In today's busy and hectic world, it is such a wonderful experience to be treated like you matter. It is because of people like Scott and Joshua that we kept coming back. Also, wanted to give a nod to my salesman Carlton Hargrove. Great guy. Works hard to get you what you want without all the BS. It feel more like visiting friends whenever I stop by. We are always treated like VIP whenever we visit and will continue to come here for all of our vehicle needs. Suszanne & Ed Bini More

OUTSTANDING EXPERIENCE - TIME & MONEY SAVING DEALER!!! I came into the dealer because i found the sweetest deal on a BMW i've been looking for a while. I spoke to the GM Jonathan over the phone, a very st I came into the dealer because i found the sweetest deal on a BMW i've been looking for a while. I spoke to the GM Jonathan over the phone, a very straightforward business man that I love dealing with because I hate to waste time in dealers. As I drove into the dealer, I was greeted with the most heart warming welcome byLilian Smith who took me out on a test drive and handled the sale from start to finish. Not only was she patient and agreeable throughout the way, it was a pleasure seeing Lilian, Jonathan and their management smoothen out the process by saving me time for a sign and drive. After 30 minutes I wrapped it up with Robert from Finance who assisted me with a top-notch warranty program. Trust me when I tell you that I hate buying cars because of the lengthy process and games that dealers play, but this Kia dealer KNOWS how to get their deals right, which meant tons of savings on that unique car I was looking for, and more importantly they value your time and don't play games with you like the other guys. I'm already helping an international customer get a deal with them because they have access to cars that you can't find in any dealer, prices that are so ridiculous you only want to keep coming back for more. I became friends with literally their entire staff, everyone is so friendly and nice. Even Candy from their service department was so helpful with everything, it does not feel like your typical dealer, more like family. Oh and the best part, they have an awesome RawSome restaurant inside which has great healthy organic food with awesome tuna melt sandwiches and salads...makes it a pleasure to be around, you won't get bored being here!!! I say more than a car, you are investing in people who truly care about you as a human being and value your time, and that to me is truly PRICELESS!!!!!!! More

Sales Experience I would like to take this time and thank Habashy, my sales person who sold me my RHD Jeep Wrangler Unlimited Jeep. He was very professional, honest, I would like to take this time and thank Habashy, my sales person who sold me my RHD Jeep Wrangler Unlimited Jeep. He was very professional, honest, and completed the sale as I expected. There was no hidden issue when I picked up this vehicle, as it was as advertised. I would definitely recommend this dealership and salesperson. Thank you Mike D'Andrea More

Going back on your word!!! I took my KIA Forte in for service (General Check up, spoiler paint, tune up recall items) . I was surprised to find out that Hollywood KIA did not ha I took my KIA Forte in for service (General Check up, spoiler paint, tune up recall items) . I was surprised to find out that Hollywood KIA did not have a Courtesy Car to use as we just did the same thing with our Subaru Forester also. Service manager finally agreed to rent us a car at Enterprise Rent a Car that they are affiliated with. My car was not ready after the day they quoted and the service manager said he would not pay for another day of the rental. After bickering back and forth the service manager agreed to rush my paint job if I agreed to have the rental car back by 6 PM and I agreed. Little did I know that when I got an an alert from American Express that I was charged for $35 which concerned me as I did not charge anything from Enterprise. I called American Express to cancel my card and get a new one as I thought someone had gotten my card number and disputed the claim with American Express. After research I found out the KIA of Hollywood would not pay the rental after agreeing to pay if I brought the car back by 6 PM as we agreed and Enterprise automatically charged me, that's why I got the alert. I usually do not write letters nor will the $35 break my bank account, but i don't think that a rude and untrue service manager should get away with this. I live near Hollywood KIA and I am happy with car but I will never buy a car from them and have so many service issues like this again. More

New sales representative shines I've just purchased a Kia Soul+ from Hollywood Kia. Although there were difficulties during the process, the team worked together with me to resolv I've just purchased a Kia Soul+ from Hollywood Kia. Although there were difficulties during the process, the team worked together with me to resolve all issues. .....Among the members of the sales team, my sales representative, Vitalii Koroliuk, was exceptional. His customer service was impeccable from explanations to technical knowledge. He stayed personally involved to guarantee a thoughtful and thorough process management. .....His commitment and skills earned a rating "6 out of 5." ........Were I to give two recommendations to potential customers, the first would be to review finance contracts carefully. If you are new to the process, consider bringing a knowledgeable friend. Read everything and don't rush. .......My second recommendation would be to choose a company like Hollywood Kia. There is a great team who maintain the company's commitment to "no dealer fees," added electronic filing fees, or other deftly hidden and unhappy surprise costs. And, remember to ask for Vitalii Koroliuk. More

Great sales experience at Hollywood Kia. We leased our second car at Hollywood Kia. Our experience with the Sales and Finance areas made our visit smooth and there was no stress during the le We leased our second car at Hollywood Kia. Our experience with the Sales and Finance areas made our visit smooth and there was no stress during the leasing process. We will recommend this dealership to erveryone. More

Great Service I went to the service center on a Saturday and it was very busy and Candy was basically the only Service manager available and she did an amazing job, I went to the service center on a Saturday and it was very busy and Candy was basically the only Service manager available and she did an amazing job, it was still a bit of a wait but she updated me throughout the process and made it a very smooth experience. I would recommend Candy to anyone needing service on their Kia. More