Hollywood Kia

I am disappointed because I feel I was overcharged for a simple tune up. Very disappointed They charged me $1,200 simple tune up. Very disappointed They charged me $1,200 More

The service department is awesome at all that they do and Tom in sales is Great!! Tom in sales is Great!! More

This is my third trip to the dealership because my car has problem, after it for for 45 minutes or more and then turn it off, it won’t start again. I wait about 15 minutes then the car starts fine. . has problem, after it for for 45 minutes or more and then turn it off, it won’t start again. I wait about 15 minutes then the car starts fine. . More

I HAVE BOUGHT 35 NEW VEHICLES IN MY LIFE AND THIS ONE FROM HOLLYWOOD KIA WAS THE WORST EXPERIENCE I EVER HAD WILL NEVER GO BACK TO THEM AGAIN. FROM HOLLYWOOD KIA WAS THE WORST EXPERIENCE I EVER HAD WILL NEVER GO BACK TO THEM AGAIN. More

Long wait with an appointment KIA is preferred dealership because of my purchase and auto care because of my purchase and auto care More

Helpful, understanding and sensitive to my needs. Isroel, Martin, and Angelo were very instrumental in getting the car, financing and insurance that I needed. Isroel, Martin, and Angelo were very instrumental in getting the car, financing and insurance that I needed. More

Great attention and fast service Uber was helpful and prices were cost effective Thank you prices were cost effective Thank you More

The sales people are good I dealt with Tom and their service department are Excellent!! service department are Excellent!! More

Exceptional Vivian is very caring and john is very knowledgeable . I am thankful I am very pleased knowledgeable . I am thankful I am very pleased More

I honestly just don't like the customer service. It's unorganized and the Kia employees from the service center. Can be unwelcoming and lack urgency in helping certain customers. I notice when certa It's unorganized and the Kia employees from the service center. Can be unwelcoming and lack urgency in helping certain customers. I notice when certain people walk in. Certain people get picked as if who is going to be the one to help them. I'm not going to get into that today. My visit is always mediocre and I try not to have to much work for my car do to the fact of certain workers work ethic. For months I've been telling them the brain needs to be reset in my car from them doing the oil. Do they do it! NEVER! I went to get my battery replaced. I walked in, no one ever greats you. You stand by the door until somebody acknowledges you. That's if they do! So I decided to stand behind the gentleman who Yitzhakc Ramirez was helping. The gentleman walked off and now I'm waiting for him to acknowledge me with a hello! How may I help you today He continues to stare down at his computer. So, I decided to approach him. He helped me with what I needed assistance with. He was efficient and prompt I'll give him that! However usually after you drop off your car. The clerk usually ask you if you need a Uber. He didn't ask me and I had to ask him. Then he sends me a video of my car update. With a mechanic who is speaking Spanish. Which I don't speak.I had to get someone to translate it for me. Which I'm sure is a minor hiccup. However that should be known especially the fact I had to get that translated. The mechanic said I needed a new air filter when in the video I see two filters. On the final report Mr. Ramirez said that there were More