Hollywood Kia

Our sales rep, Nadim Elshamy, was great! He was patient and never pushy. However, we were a little disappointed with the financial aspect of our service. First, we were charged more for our He was patient and never pushy. However, we were a little disappointed with the financial aspect of our service. First, we were charged more for our car than what was listed online. Secondly, we were charged an additional warranty fee that we never agreed upon. And lastly, we were promised that a scratch on the back bumper would get fixed and it didn't. We ended up getting it fixed ourselves. More

very accommodating showed interest in my needs and a pleasure to work with, finance went very smooth and quick as well. pleasure to work with, finance went very smooth and quick as well. More

The service check in was fast with no wait. The actual service was completed timely as well. The actual service was completed timely as well. More

they was very patient , understanding , friendly , organized. explained everything in order definitely recommend this dealership! organized. explained everything in order definitely recommend this dealership! More

Buenos dias. Llevo 10 años con este concesionario o Compañía Kia y me han tratado excelentemente bien,tanto a mi como a mi estimada esposa.No tenemos de que quejar Llevo 10 años con este concesionario o Compañía Kia y me han tratado excelentemente bien,tanto a mi como a mi estimada esposa.No tenemos de que quejarnos,los dos jóvenes que nos atendieron fueron muy amables tanto Jean como su compañero. More

very nice enviroment and well stock on new cars, Alexis did great job ! clean dealership and no pushing to make a deal. did great job ! clean dealership and no pushing to make a deal. More

Yitzhakc Ramirez is one of the best customer reps I have ever dealt with. But the service center its self not so great. Last time I went in for a oil change Tech left the radiator reservoir cap just sitting ever dealt with. But the service center its self not so great. Last time I went in for a oil change Tech left the radiator reservoir cap just sitting on top. Didn't even screw it on. Car was burping out fluid for 2 days until I smelt it and this time missing one of the metal valve stem caps on the wheel. I'm scared to take my car back. Have to check everything they do to make sure they do it right. Horrible. More

The appointment was on time and the service tech was polite and efficient. I was appraised of progress as service was performed . polite and efficient. I was appraised of progress as service was performed . More

Since I start with KIA Hollywood the personnel was so attentive and responsive about what are my needs on service ans sales. attentive and responsive about what are my needs on service ans sales. More

When you schedule an appointment for your car to be seen it’s never on time. You have to sit there for hours. I just bought my car in 2023 and it’s already having a lot of issues. When I bring it in to be l it’s never on time. You have to sit there for hours. I just bought my car in 2023 and it’s already having a lot of issues. When I bring it in to be looked at they’re always telling me that it’s outside of my warranty (which I bought into every warranty I could possibly put on my car). They’re always trying to get money out of you to fix a BRAND NEW car. When I’ve asked the finance department to give me a brochure of what it is exactly that I bought into with the warranties they say they don’t have any brochures. It’s all a scam! This is my first and last Kia purchase. I love my car but I don’t like the dealership. They do not back up their customers. If I just bought this car less than two years ago there should be a lot trying to help me rectify the issues of the car rather than each visit trying to make me pay for the faulty parts of the car. More