Hollywood Kia

Service was good. But not being to speak to speak to a live person at the dealership was not good. I tried to confirm and ask a question. Everything is automated. Terr But not being to speak to speak to a live person at the dealership was not good. I tried to confirm and ask a question. Everything is automated. Terrible. I won't purchase another KIA vehicle because of that. More

Wow Hollywood Kia from my salesman Kermit to Finance team all went well. Genuine customer service experience as always professional and pleasant. I have purchased several cars from this dealership. This was all went well. Genuine customer service experience as always professional and pleasant. I have purchased several cars from this dealership. This was a great experience, great energy. More

It took three hours to get an oil change. That is ridiculous. We were told 1.5 hours. That is ridiculous. We were told 1.5 hours. More

My Telluride one week old and never been in the service dept. Got an email from Luis Santos about repair order 27629. Called a couple of time, could not get thru him and was told he'll call me back. Never dept. Got an email from Luis Santos about repair order 27629. Called a couple of time, could not get thru him and was told he'll call me back. Never did. I wonder what was this all about. More

Garfield was a great salesmen and I was able to drive out with a brand new 2025 Kia in a couple of hours. Carlton was great help to transition from my old car to new car and went over all of the features and with a brand new 2025 Kia in a couple of hours. Carlton was great help to transition from my old car to new car and went over all of the features and settings available in a 2025 model. Overall great dealership! More

Been with Hollywood Kia for 10 years. Treats you like family and staff is amazing. Treats you like family and staff is amazing. More

Isoreal delivered exceptional, white-glove service. He didn’t just sell me a car; he took the time to understand me and what truly mattered to me in a vehicle. It was the first time anyone has ever don He didn’t just sell me a car; he took the time to understand me and what truly mattered to me in a vehicle. It was the first time anyone has ever done that. More

Service department is horrible. Had 10am appointment, arrived at 9:30 am and a newservice advisor and manager took my vehicle in. Received photo and acknowledgement that they were s Had 10am appointment, arrived at 9:30 am and a newservice advisor and manager took my vehicle in. Received photo and acknowledgement that they were serviving my vehicle at 9:54 am. Only came in for oil change and filter replacement. Waited for vehicle and did not receive it till 1:30 pm after frequent trips to service desk, was told to go sit down and we will notify you. Discovered my car parked and completed with no notification, went to service desk and was told they could not print my ticket for payment, this whole process to get ticket took 30 minutes, saw other customers who arrived after me in and out before me. Service advisor very apologetic for this mishap, discovered he was brand new with no computer of his own to use, also discovered a new Service manager only 2 days on the job, also discovered new ownership, and now no cashiers to accept payment. Was told we would be out by 12 pm. Been here before with no problems, but this was a complete mess. More

Everyone was amazing! The wait time was good. Junior Medor was very pleasant and kind. The young man with dreads, who helped to turn my car around later returned my car af The wait time was good. Junior Medor was very pleasant and kind. The young man with dreads, who helped to turn my car around later returned my car after it was serviced, was so warm and personable. I also loved that video of the service detail, informative. Great team! More

ALL the staff was amazing. Fast service and informative. I received a step by step video of what was going on with my car while I waited Fast service and informative. I received a step by step video of what was going on with my car while I waited More