Hollywood Kia

Very helpful and patient, I enjoy there customer service and they help me a lot with my choices and they help me a lot with my choices More

We had been die hard Cadiillac buyers for about 25 years and were a little particular about what we wanted. Carlos and AJ both both went out their way to help us get the right vehicle. and were a little particular about what we wanted. Carlos and AJ both both went out their way to help us get the right vehicle. More

I visited the Kia dealership, Rick Case Kia in Sunrise that I normally go to, to look at a Kia Stinger, but unfortunately it was sold before I could test drive it. So, I looked at Hollywood Kia and to my that I normally go to, to look at a Kia Stinger, but unfortunately it was sold before I could test drive it. So, I looked at Hollywood Kia and to my luck (what I though was my luck, which turned into a nightmare ), one was in stock. I stopped in to look at the car on Friday night 11/8 and a sales rep took me for a test drive. I really liked the car, but the numbers were out of my budget, so I left. That same night Alex, the General Sales Manager reached out to me and sent me a text stating he wanted to see how he can help me and to give him a call, which I did. I arrived on Saturday 11/9 and test drove the car again. I did notice that the car had an engine warning light, and I asked about it and they said not to worry, and it would be taken care of. In the mist of the back and forth trying to get the number that would be within my budget for me to purchase the car, I get an alert that the dealership has pulled my credit without my approval/ authorization or even being provided a final purchase price for the car. Which is totally against the Fair Credit Act. Nevertheless, the Finance manager came back to speak with me and said he can keep the payment under a specified amount… which was not the case , as he came back with a different number, by a couple of dollars. However, I agreed to the purchase price and the dealership began the paperwork. I advised my sales rep, Devin Duran that I would come back to sign later that day, as I was not able to wait. I returned and they did not have any of my paperwork ready. I agreed to come back on Sunday, 11/10 to finally sign for my car. When I sat down to begin the process, they advised that the car need to have work done and I was not able to take it that day, as they found a crack in the windshield, and they had to replace the sensors that I had mentioned when I originally test drove the car. Nonetheless I traded my car in, and they advised that my Stinger would be ready on Tuesday 11/12. I called on Tuesday and the car was still not ready and to this day I am sill waiting on my car that I signed the closing documents for on 11/10. Not to mention they don’t actively reach out to me with status on my car.. I am the one that has been contacting the dealership. I feel like I made a horrible mistake purchasing my car from Hollywood Kia and this feel like I have been sold a Lemon. I would recommend anyone that is looking for a car NOT to visit Hollywood Kia. Their practices feel descriptive. Once they have your money.. they don’t care about the customer after. More

Garfield is awesome and always treats us as family. This is my 5th car purchase from Hollywood KIA. All the employee are professional and courteous. This is my 5th car purchase from Hollywood KIA. All the employee are professional and courteous. More

Pleasant , friendly atmosphere. quick response upon arrival. Plenty of cars on display available to look at quick response upon arrival. Plenty of cars on display available to look at More

Chris Watson was awesome. Excellent service! Love the video explanation of what needs to be done Excellent service! Love the video explanation of what needs to be done More

Excellent dealership! From the moment you cross the door everyone welcomes you and treat you like family. The manager AJ was superb! Thank you From the moment you cross the door everyone welcomes you and treat you like family. The manager AJ was superb! Thank you More

Hello so good and ecelenent I’m so excited I have so good quality and so professional good quality and so professional More

Outstanding Team. AJ and Lillian delivered the Wow! They made us feel valued and went out of their way to work with us to secure the wanted car. We were treated like f AJ and Lillian delivered the Wow! They made us feel valued and went out of their way to work with us to secure the wanted car. We were treated like family and we are delighted to have worked with AJ, Lillian, and also Angelo in finance! It was an outstanding team effort and we greatly appreciate all they did to seal the deal! More

The salesman was great and the whole service was exceptional. It definitely made me feel like I made the right decision. exceptional. It definitely made me feel like I made the right decision. More