Holm Automotive Center Inc

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with Holm Automotive and highlighting Noe's excellent service during your vehicle purchase! We're thrilled to hear that Noe was attentive to your needs, friendly, and not too pushy. Going the extra mile to deliver your car 30 miles away due to time constraints is truly exceptional customer service, and we appreciate you taking the time to acknowledge that. If there's anything more you'd like to share about your experience or if you have any further feedback, please feel free to let us know. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback! It warms our hearts to know that Alan took the time to listen to your concerns and offer personalized assistance with the Bluetooth connection. His dedication to Trustworthy service and Professional Growth shines through in every interaction. See you next time! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Your review warms our hearts! From receiving the best service ever to Chuck and Rick's outstanding work, everything you've shared resonates with our core values. We take pride in our Industrious technicians who deliver expert repairs like the ones you experienced. The detailing is just our way of saying "thank you" for trusting us with your vehicle. Rest assured, your satisfaction is our priority, and we're always here for you. Come back and visit us anytime! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review, Bruce! Finding a great price and having a good experience are essential parts of any car purchase, and we're happy we delivered on both. Our team works together seamlessly to ensure every step of the process is professional and efficient – staying late and delivering your car further demonstrates that commitment. Don't forget complimentary maintenance for two years with every vehicle! Have Noe get your first oil changed scheduled! Kindest regards - the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Your satisfaction is our greatest reward! Hearing that you were impressed with Chuck's professionalism and the overall customer service warms our hearts. We have a dedicated team that works together seamlessly to ensure expert repairs and a smooth experience, and your feedback confirms we're succeeding. Thank you for choosing Holm Automotive and for spreading the word – your recommendation speaks volumes! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Who says car shopping can't be fun? Your review about Noe and the entire Holm team in Abilene brings a smile to our faces! We cherish creating a positive and friendly atmosphere where everyone feels welcome, and your feedback confirms we're achieving that. Don't forget, two years complimentary maintenance with all car purchases! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're thrilled to hear about your experience at Holm Automotive! Creating a clean and welcoming environment is top priority for us, and your feedback about the friendly staff and smiles all around confirms we're achieving that. Greeting every customer with a smile is a cornerstone of our Customer Care initiative, and it warms our hearts to know it made a positive impact on your visit. Thank you for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're glad we could get your truck in quickly and fix everything right the first time! Prompt service and accurate repairs are always top priorities for us. Keeping you updated throughout the process is part of our commitment to Transparency and Trustworthiness. It's fantastic to hear we achieved that for you. Thanks for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We sincerely apologize that you felt we didn't communicate with you as promised, and that your experience at our store was not up to your expectations. As role models for our industry, we strive to accommodate every customer's needs. Unfortunately, the vehicle in question received multiple offers at or above the asking price. As per our policy, we prioritize the first offer at the agreed-upon price. We truly value your business and hope you'll give us another chance to demonstrate our commitment to customer satisfaction. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Congratulations on your new vehicle! Thank you so much for taking the time to share your positive experience with Holm Automotive. We are thrilled to hear that you found our dealership beautiful, clean, and welcoming. It's fantastic that your husband had a great experience with us in 2018, and we're honored that you both chose Holm again after his recent unfortunate incident. Your recommendation means a lot to us, and we appreciate your trust in Holm Automotive. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.