Holm Automotive Center Inc

Holm Automotive Center Inc responded

Josh, we truly appreciate you sharing your experience following your service visit at Holm Automotive. We understand how stressful a breakdown can be, especially when you're far from home. We're glad we could provide you with timely assistance by arranging the towing of your 2022 Chevy Colorado to our dealership and setting up a loaner vehicle for your convenience. Keeping you informed every step of the way is our way of ensuring transparency and delivering exceptional service. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Holm Automotive and for allowing us to be of service during this time. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience regarding your car purchase at Holm Automotive! We're delighted to hear that our team provided you with excellent assistance to ensure a smooth and successful purchase. Your satisfaction is our priority, and we're thrilled that we could meet your needs. If you ever have any questions or require further assistance, please feel free to reach out. We appreciate your trust in us and hope you enjoy your new car to the fullest! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to provide feedback on your experiences with Holm Automotive. We're delighted to hear that you had a pleasurable buying experience with Michelle Holt and that she made sure you felt comfortable and well-assisted throughout the process. We understand that service issues can be frustrating, and we appreciate your patience and understanding in this matter. It's great to hear that working with Chuck Loader was a pleasant experience, even though the resolution took longer than expected. We apologize for any inconvenience caused by the extended timeline. We're glad that Michelle and Tim Holm were able to step in and assist to ultimately resolve the issue. Your satisfaction is important to us, and we'll continue to work hard to improve our services and ensure timely resolutions in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We value your business and are here to serve you. Thank you for choosing Holm Automotive and giving us the opportunity to improve and serve you better. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your glowing review of your service visit at Holm Automotive! We're absolutely thrilled to hear that we've earned your trust and that you consider us the best dealership around. Our team takes pride in providing exceptional service and a positive experience for our valued customers like you. It's wonderful to know that you find our staff to be the best people around and that you appreciate the ease of working with us. Your loyalty means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything or have any questions in the future, please don't hesitate to reach out. We're here to provide the same outstanding service that you've come to expect from Holm Automotive. Thank you for choosing us as your preferred dealership! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience following your service visit at Holm Automotive! We're thrilled to hear that our service department staff provided you with a very professional and helpful experience. Delivering friendly and prompt service is a top priority for us, and we're glad to know that we consistently meet your expectations. Your satisfaction is important to us, and we're grateful for your trust in allowing us to work on your car. If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to provide you with the same high-quality service that you've come to expect from Holm Automotive. Thank you for choosing us for your automotive needs! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for your candid feedback regarding your visit. Our sincerest apologies for not meeting your expectations as this is typically not the case. I will make sure our leadership team sees this information and can discuss necessary adjustments to the process. We hope you'll continue to service with us and let us know if we can do anything more. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Lora, we truly appreciate you sharing your positive experience with your car purchase at Holm Automotive! It's wonderful to hear that Chris provided you with a comfortable and trustworthy environment throughout the process. We understand that buying a new car can indeed be intimidating, and we're thrilled that Chris was able to tailor your preferences and make them a reality. We're glad that Willy efficiently handled the paperwork and accommodated your special requests, ensuring that the entire experience was enjoyable for you. Your satisfaction and trust mean a lot to us, and we're grateful for the opportunity to serve you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive, and we're pleased to have made your car buying experience a fun and positive one! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We truly appreciate you taking the time to share your positive experience with your car purchase at Holm Automotive! We're delighted to hear that our team provided you with a friendly and knowledgeable experience, helping you feel comfortable and confident about your new vehicle. Your satisfaction is our priority, and we're thrilled that you had such a positive impression of our staff and the purchasing process. If you ever have any questions or need further assistance with your vehicle, please don't hesitate to reach out. Thank you for choosing Holm Automotive for your car purchase – we're grateful for the opportunity to serve you! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the great review reflecting on your shopping experience. Please know we are hear for you and welcome your visit anytime to cover features in your vehicle. If your consultant is busy we will gladly have someone else go through the vehicle with you. With all the new and changing technology, there can be allot to absorb so do call or come see us if we can assist. - Don't forget you also get two years free maintenance! Thanks for shopping with us! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We truly appreciate you taking the time to share your positive experience following your service visit at Holm Automotive! It's fantastic to hear that Jamie Avers provided you with a blend of professionalism and a personalized touch that made your experience exceptional. We're glad to know that Jamie's skillful knowledge and dedication to keeping you well-informed stood out to you. Customer satisfaction is our priority, and we're delighted that Jamie went above and beyond to ensure your needs were met. If you ever require further assistance or have any questions in the future, please feel free to reach out. We're here to provide you with the same high-quality service that you've come to expect from Holm Automotive. Thank you for choosing us and for allowing us the opportunity to serve you! - Sincerely, the Holm Automotive Team of Abilene.