Holm Automotive Center Inc

Service All staff was professional, courteous and thorough. I always use this dealership for my service. It feels like home in the store. Everyone is friendl All staff was professional, courteous and thorough. I always use this dealership for my service. It feels like home in the store. Everyone is friendly. More

Poor customer service I continue to have suspension issues with a truck that is less than a year old and only has 12,000 miles on it after being purchased new. I have had m I continue to have suspension issues with a truck that is less than a year old and only has 12,000 miles on it after being purchased new. I have had my Silverado 1500 in the Holm service shop 3 different times for the same issues with no resolution. The most recent trip included an oil change and tire rotation and balance. The oil change was fine but otherwise no correction of the suspension issue or the noise being made from the front and rear suspension anytime a bump is hit. The tire pressure monitor system is also not working correctly and the technicians were unable to correctly sync my tires with the correct location on the vehicle, the left front reads as the right rear, etc. the service advisor stated they couldn’t get the tires to sync with the monitor system!! And that’s were it was left, basically a sorry that we can’t get it to work! I have given Holm automotive more than enough chances to fix the suspension issue and it is obvious they do not like being questioned about anything that I does not benefit them. I will no longer do any business whatsoever with this dealership, pathetic sales customer service as well as less than optimal vehicle service in the service department. I have attempted in the past to discuss my issues from the poor customer service after the sale to poor service from the service department, but the sales manager essentially didn’t really care what I had to say and I have yet to ever get an opportunity to speak to the service manager. I can assure you that negative comments or negative customer experiences at Holm are never addressed. I am surprised at how many positive comments are on dealer eater regarding this dealership, I am completely dissatisfied and will never return to Holm.... More

Was Great Got the parts and let us know when they were in , took care of the situation. Must have done a good job, my husband did not complain about it. Got the parts and let us know when they were in , took care of the situation. Must have done a good job, my husband did not complain about it. More

Friendly and pleasant experience Mandi was great help and fun to work with. Even though they were a bit understaffed that day and the wait ended up being long to buy, everyone was nic Mandi was great help and fun to work with. Even though they were a bit understaffed that day and the wait ended up being long to buy, everyone was nice and friendly and we enjoyed our experience. More

Collision repair Finished body work timely and perfectly. Great communication during entire experience. Charged less than original estimate. Dede is professional and f Finished body work timely and perfectly. Great communication during entire experience. Charged less than original estimate. Dede is professional and friendly. Also completed an oil change. To top it all off Holm Automotive cleaned my car before returning it! More

Great Service They got my vehicle right in and it was done when they told me it would be. The staff was all very friendly and helpful. They got my vehicle right in and it was done when they told me it would be. The staff was all very friendly and helpful. More

Buying experience We purchased a 2019 Impala 1LT this week. I was on Holm Auto website and found a car that interested me. The chat on website led me to the purchase We purchased a 2019 Impala 1LT this week. I was on Holm Auto website and found a car that interested me. The chat on website led me to the purchase on car. The dealership was friendly not high pressure and car was priced right. I drove one last year from Enterprise Rent-a-Car that helped me in this decision to purchase an Impala. I purchased a new car from Tim in 1982, a Caprice Classic, an Impala for Matt in 1982 and now my third one from Holm Auto. Chevrolet has been a major part of my vehicle purchases my entire life. With 290k miles on my 02 Impala, I did not consider any other but Chevrolet. Thanks Mandi for your courtesies and cooperation in our purchase. Thanks Tim, Jeff and Matt for a lifetime of great driving experiences. Michael Kratky More

Always a great experience I am always so pleased that I can get my vehicle right in and out with friendly and efficient service. I am greeted by name and they service my car wh I am always so pleased that I can get my vehicle right in and out with friendly and efficient service. I am greeted by name and they service my car when it is convenient for me. No hassle at all! More

Great Sales Department Our old, reliable truck finally broke down on us. We went and visited Michelle Holt at Holm Automotive for a replacement and they found exactly what w Our old, reliable truck finally broke down on us. We went and visited Michelle Holt at Holm Automotive for a replacement and they found exactly what we were looking for in one day! They rushed the truck through for us, so we would not be without our second vehicle for very long, and they even put new tires on it. The deal was amazing and who can find a 2008 with 27,000 miles? We are so happy and would recommend this dealership to anyone and everyone. I was certainly glad I did! More

Great Service I have continued to shop at Holm Motors for many years. They are always up front and onestes with me. We will continue going back to deal with the fol I have continued to shop at Holm Motors for many years. They are always up front and onestes with me. We will continue going back to deal with the folks at Holm Motors. Thanks to Jeff & Matt Holm. More