Holm Automotive Center Inc

Holm Automotive Center Inc responded

Our sincerest apologies for any confusion regarding your transaction. We understand your frustration regarding the timeline of your vehicle delivery. We are looking into the sequence of events to fully understand what occurred. Please reach out to Cedric Salas if you have any additional concerns we can address while we reviewing the account. Thanks for shopping with us and we hope to see you back for your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that your service visit was quick, the team was friendly, and that they took the time to explain the findings of your vehicle check-up. We believe in keeping our customers informed and providing transparent service. Josh Sare's friendly and informative approach reflects our commitment to Customer Care and clear Communication. We appreciate your recommendation! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're delighted to hear that you consistently experience fast and friendly service and that everything is always straightforward and detailed. We take pride in ensuring a great service drive experience for all our customers. Jamie Avers and Chuck Loader, along with our entire service team, are dedicated to providing efficient, transparent, and high-quality service. Your positive review reflects our commitment to Customer Care and our Industrious approach to making your service visits smooth and informative. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're pleased to hear that the vehicle you wanted to see was ready for you and that the transaction went smoothly. We strive to make the car-buying process as efficient and hassle-free as possible. Chuck Loader, Michelle Holt, William Wobbeking, and Cedric Salas, along with our entire team, are dedicated to providing a seamless experience. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your glowing review! We're thrilled to hear that Chuck Loader consistently goes above and beyond to ensure the safety of your vehicles. We understand the importance of having peace of mind when it comes to vehicle maintenance, and we're delighted that you trust us to provide honest and reliable service. Chuck's dedication to your safety and his commitment to transparency reflects our core values of Trustworthy and Customer Care. We appreciate your 5-star rating and your continued trust in Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're delighted to hear that you received great service, even without an appointment, and that we were able to take care of you quickly. We're also glad that Josh was friendly and informative. We understand the importance of prompt and efficient service, and we're pleased that we could accommodate you. Josh's ability to provide friendly and informative service, along with our quick service time, reflects our dedication to Customer Care and Industriousness. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your continued patronage and positive feedback! We're pleased to hear that Holm Automotive has consistently provided you with great service and taken care of your needs. We strive to build lasting relationships with our customers by providing reliable and dependable service. We're also glad that Chuck Loader has been able to assist you. Your loyalty reflects our commitment to building Trustworthy relationships and providing excellent Customer Care. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that you found everyone solid and that you felt welcome in our maintenance center. We strive to create a friendly and welcoming environment for all our customers, starting from the moment they walk in. It's great to hear that Jamie Avers and Lora Simmons contributed to your positive experience. Creating a welcoming atmosphere is a part of our commitment to Customer Care and reflects our Concern for Others. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words! We're thrilled to hear that Josh provided you with informative and friendly service. We understand how important it is to keep our customers informed about the work being done on their vehicles. Josh's commitment to clear communication and a friendly demeanor exemplifies our dedication to excellent Customer Care. We're glad you had a positive experience! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your feedback, and congratulations on your Buick Envision Avenir purchase! We apologize for the incorrect vehicle selection in the survey; we'll address that issue. We're delighted to hear that Carter listened carefully to your preferences and guided you towards the right models and options. We understand the importance of respecting your needs and providing a tailored car-buying experience. It's also great to know that your finance experience with Cedric Salas went well. We appreciate your feedback regarding the sales price transparency and purchase time. We are always looking for ways to improve those areas, and will take your feedback into consideration. Carter's attentive service reflects our commitment to Customer Care and ensuring we provide Value to our customers by meeting their specific needs. We hope you enjoy your new Buick Envision Avenir! Sincerely, the Holm Automotive Team of Abilene.