Holm Automotive Center Inc

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're thrilled to hear that you received fast and friendly service and that we were able to get you in for an oil change on the same day. We understand the importance of prompt service, and we're glad we could accommodate your needs. Jamie Avers and Lora Simmons, along with our entire team, are dedicated to providing efficient and friendly service. Your recommendation is greatly appreciated. Our ability to get you in quickly, and provide friendly service reflects our core values of Industriousness and Customer Care. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that Chuck was great to work with in getting your new keys made. We understand that needing new keys can be inconvenient, and we're pleased that Chuck was able to provide you with efficient and helpful service. His dedication to excellent customer service reflects our commitment to Customer Care. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your feedback. We're pleased to hear that you had positive experiences with our salesman and service advisor. However, we're very concerned to hear about your dissatisfaction with the technician involves. We take all feedback seriously, especially when it involves the quality of our service or professionalism. Service Manager Gary Hasselman will be reaching out to better understand the concern. We value your business and are committed to making things right. Your feedback helps us to improve our commitment to Excel in our work, and maintain our high standards of Customer Care. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're delighted to hear that you experienced good customer service and that our team was helpful and looked for ways to save you money. We understand the importance of providing value and transparency to our customers. We're also pleased that you found our mechanics knowledgeable. Jamie Avers and Chuck Loader's commitment to finding cost-effective solutions and providing knowledgeable service reflects our dedication to Customer Care and ensuring we provide Value. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your fantastic feedback! We're thrilled to hear you received excellent service from the moment you arrived until you left. We're proud that our team, including Jamie Avers, Gary Hasselman, Chuck Loader, Josh Sare, and Lora Simmons, contributed to your positive experience. We strive to provide consistent, high-quality service to all our customers, and your feedback reinforces our commitment to Customer Care and our dedication to Excel in every interaction. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's fantastic to hear! Thank you for sharing your positive experience. We're delighted that our service team was able to quickly identify and resolve the issue with your vehicle, especially after other dealerships were unable to. We understand how frustrating it can be to deal with unresolved vehicle problems, and we're pleased that we could provide you with a solution. Our team's ability to quickly diagnose and fix your problem reflects our commitment to Industriousness, Professional Growth, and our dedication to Excel in our service. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Wow, that's incredibly high praise! Thank you for your exceptional feedback. We're truly honored that you consider our service the best in the state of Kansas and that you wouldn't consider going to any other dealership. We strive to provide the highest level of customer care and service, and your feedback validates our efforts. We are also glad that Michelle Holt, Jamie Avers, Chuck Loader, and William Wobbeking contributed to your excellent experience. Your loyalty means the world to us, and we're committed to upholding the standards that have earned your trust. Your strong endorsement reflects our commitment to Excel in all we do, and our dedication to providing exceptional Customer Care. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're thrilled to hear that you found our dealership very professional, that you experienced great service, and that you appreciated our clean environment and attention to detail. We strive to provide a positive and efficient experience for every customer. We're delighted that you plan to purchase from us in the near future. Jamie Avers and Chuck Loader, along with our entire team, are dedicated to providing exceptional service. Your positive review reflects our commitment to Customer Care, Industriousness, and our dedication to Excel in all we do. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your experience. We're pleased to hear that even with an initial equipment issue on your first purchase, AJ, Cedric, and William were able to resolve the matter to your full satisfaction. We understand that unexpected issues can arise, and we're committed to ensuring our customers are completely satisfied with their purchases. Their dedication to resolving your issue reflects our commitment to Customer Care and our determination to build Trustworthy relationships. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're thrilled to hear that Noe was easy to work with, friendly, and courteous, and that our team went out of their way to make the deal happen. We understand that purchasing a vehicle is a significant decision, and we strive to make the process as smooth and enjoyable as possible. 1 We are also glad that Cedric Salas was able to provide you with a positive finance experience. Noe's dedication to providing friendly service and going the extra mile, along with the entire team's effort to make the deal happen, reflects our commitment to Customer Care and our determination to Excel in all we do Sincerely, the Holm Automotive Team of Abilene.