Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

What a relief it must have been to get back on the road so quickly, especially while on vacation! We're incredibly happy to hear that when your GMC Acadia's engine light came on near Abilene, you chose Holm Chevrolet and received outstanding service. It's fantastic that our team was able to diagnose the issue and get the purge pump replaced, and that we could get the part covered for you. Lance Gentry truly exemplifies our commitment to customer care and concern for others by being so friendly and helpful, and by making sure you were back on the road in just over an hour. We also appreciate you noticing how spotless our waiting room and showroom were – we strive for excellence in every detail. Thank you for trusting us with your vehicle, and we're especially glad we could make it easier for your wife with the car placement. Your feedback truly highlights what we aim for! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're thrilled to hear you always get fast service and are treated right! It's fantastic that our team, including Michelle, Ross, Jamie, Chuck, and Lora, took care of all your problems and that you found our service very reasonable. Providing efficient, fair, and effective customer care is what we strive for every day. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so happy to hear that everyone was very helpful and nice, and that you consistently have an awesome experience with us! It's fantastic that the service on your vehicle was A++. This truly highlights our team's dedication to providing excellent customer care and ensuring your satisfaction every time. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We appreciate your feedback and are glad to hear our sales team was nice and that Carter was great to work with! We're always striving to improve our processes and appreciate your observation about organization, as we are determined to excel and set the standard. We also appreciate you noting Miranda Sare. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear you always get great service and that we could really help you out with your latest repair! We understand how important it is when dealing with a known issue, and we're happy we could secure some warranty participation for you. That's part of our commitment to providing value and customer care. We appreciate you recognizing Michelle, Jamie, Chuck, and Lora for their efforts. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's absolutely wonderful to hear that you always feel welcome and that our team is friendly, informative, and remembers who you are! We strive to make every customer feel valued, and your comments truly highlight our commitment to customer care and building meaningful relationships based on trust. Being called the "best car dealer you have ever been to" is high praise, and we're incredibly grateful for it! We appreciate your kind words about Jamie, Gary, Chuck, Lora, and Lance. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's great to hear that everyone is always friendly and responsive to your questions! We're especially pleased that you find our employees very competent and are always confident of good results. That confidence is a testament to our team's commitment to excel and provide exceptional customer care. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're very pleased to hear that you're happy with everything we do, from making the appointment to explaining the service! Providing clear communication and a smooth process is a key part of our customer care. We appreciate your kind words about Jamie Avers and are glad you're confident in our workmanship and service communication. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that you consistently receive professional and courteous service, and that Chuck is an outstanding service advisor who listens to your concerns! That's exactly the kind of customer care we strive for. Well done to Chuck and the team! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear that our team has always been very helpful and effectively taken care of your car's problems! That consistency truly reflects our commitment to customer care and ensures we help our clients meet the demands of their lives through their vehicles. We appreciate your kind words about Jamie and Chuck! Sincerely, The Holm Automotive Team of Abilene