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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,908 Reviews

3,908 Reviews of Holm Automotive Center Inc - Service Center

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May 05, 2025

We received fantastic service from Chuck, who went above and beyond to ensure our experience was exceptional. He was attentive, knowledgeable, and genuinely friendly, making us feel valued and well taken ca More

by dakota.faulkner1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for your fantastic feedback, Dakota! We're thrilled to hear that you received exceptional service from Chuck. We truly appreciate you highlighting his attentiveness, knowledge, and friendly demeanor. It's wonderful to know that he made you feel valued and well taken care of during your visit. Chuck's dedication to going above and beyond reflects our commitment to Customer Care and providing an outstanding experience for everyone who walks through our doors. Sincerely, the Holm Automotive Team of Abilene.

May 05, 2025

Truck was put on computer for over 4 hours for updates while I waited and I see no improvements. Issues I wanted looked at were not corrected. #1 Auto Start/STOP didn't work and still doesn't. #2 Still More

by groverlg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for taking time to let us know your concerns regarding your truck repairs. We apologize for the inconvenience and certainly understand your frustration . Our fixed operations director will review the work provided with our team to better understand what transpired. Thank you for allowing us an opportunity to correct the issues and open up communications on these concerns. Sincerely, The Holm Automotive Team

May 04, 2025

I have had nothing but great service from Holm’s; can’t say that about Conklin in Salina. More

by melisawilson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedrick
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for your wonderful feedback and for sharing your positive experiences with Holm's! We truly appreciate your loyalty and are delighted to hear that you consistently receive great service from our team. Cedrick, Kim Bacon, and Chuck Loader, along with the entire Holm Automotive team in Abilene, are committed to providing exceptional customer care and ensuring your satisfaction. We strive to be a dealership you can always rely on for excellent service. Your feedback is a great encouragement to us! Sincerely, the Holm Automotive Team of Abilene.

May 02, 2025

Best service you can get. Always professional and eager to answer any questions. They care about their customers! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for your outstanding feedback! We're thrilled to hear that you believe we provide the best service and that you find our team always professional and eager to answer your questions. We truly care about our customers, and that's reflected in our commitment to providing excellent service and support. Chuck Loader, along with our entire service team in Abilene, is dedicated to ensuring every customer has a positive and well-informed experience. Your kind words are greatly appreciated! Sincerely, the Holm Automotive Team of Abilene.

May 02, 2025

Thank you. Good service. Car running well. Service person kept me informed well of what was needed. More

by Cynde0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear you received good service, that your car is running well, and that Chuck Loader kept you well-informed about the necessary work. Clear communication is a top priority for us, and we're pleased that Chuck provided you with the information you needed. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

May 01, 2025

Chuck is very professional, courteous, and a great asset to your team. The work was done in a timely manner and I did appreciate the use of the loaner. Overall a very good experience! More

by mgawin
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Loader
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're delighted to hear that you found Chuck to be very professional, courteous, and a great asset to our team. We agree wholeheartedly! We're also glad that the service work was completed in a timely manner and that you appreciated the use of a loaner vehicle. Providing a seamless and convenient service experience is important to us. Chuck Loader's professionalism and our commitment to efficient service and customer convenience reflect our dedication to Customer Care and Industriousness. We appreciate your recommendation! Sincerely, the Holm Automotive Team of Abilene.

May 01, 2025

It was good. They got me in and out really fast and no problems. Great service More

by Reds1967
Recommend Dealer
Yes
Employees Worked With
Lora Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lora Simmons
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're happy to hear that you experienced fast service and had no problems. Providing quick and efficient service is always our goal. Lora Simmons, and our entire service team, are dedicated to getting you back on the road as smoothly as possible. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

April 30, 2025

I was quoted a rate on the phone however, when I went to pick up my truck the ticket was all messed up. Thankfully Chuck Loader was able to figure out the mistakes and saved the day!!!! The work was excelle More

by VGATZKEMLY
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lora Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for sharing your experience! We sincerely apologize for the initial issue with your service ticket. We are, however, very grateful that Chuck Loader was able to identify and correct the mistakes for you. We're delighted to hear that you found the work excellent and Chuck's service amazing! His dedication to resolving the issue and providing outstanding service truly reflects our commitment to Customer Care and our Industrious approach to ensuring your satisfaction. We appreciate you bringing this to our attention and are glad Chuck could turn your experience into a positive one. Sincerely, the Holm Automotive Team of Abilene.

April 30, 2025

Very professional, punctual and always kept me informed. I would highly recommend them to anyone. More

by blackj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for your excellent feedback and your high recommendation! We're delighted to hear that you found our team very professional, punctual, and that we always kept you informed. We believe that clear communication and efficient service are essential. Jamie Avers, Chuck Loader, Haley Swanson, and Zoe Needham, along with our entire service team, are dedicated to providing a seamless and informative experience. Your willingness to recommend us means a lot! It reflects our commitment to Customer Care, Industriousness, and clear Communication. Sincerely, the Holm Automotive Team of Abilene.

April 29, 2025

Friendly and made the process easy Very accommodating & they helped me find exactly what I wanted More

by taylorkoers
Recommend Dealer
Yes
Employees Worked With
Josh Sare, Josh Sare
May 06, 2025 -

Holm Automotive Center Inc responded

Thank you for your wonderful feedback, Taylor! We're so glad to hear that you found our team friendly and that we made the process easy for you. We strive to be accommodating and are delighted that we could help you find exactly what you wanted. Josh Sare's friendly and helpful service reflects our commitment to Customer Care and ensuring a smooth and positive experience. We appreciate your recommendation! Sincerely, the Holm Automotive Team of Abilene.

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