Holm Buick GMC - Service Center

Holm Buick GMC responded

Excellent review Preston, thank you so much! Derek and our GM Certified Service techs live for this kind of feedback and we appreciate the business. See you next time! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your wonderful experience at Holm Buick GMC! Providing excellent service and ensuring your appointment time was honored are priorities for us. We're glad to have successfully addressed the recall on your car and got you back on the road promptly. Your satisfaction with our work means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had an excellent service visit at Holm Buick GMC. Delivering top-notch service and maintaining high-quality standards are at the core of our dealership's values, and we're delighted that we met your expectations. Your satisfaction is of utmost importance to us, and we are committed to consistently providing exceptional service to all our valued customers. It's fantastic to know that we have been able to deliver on that promise during your visits. Should you have any future service needs or any other inquiries, please feel free to reach out. We genuinely appreciate your loyalty and look forward to serving you with the same level of excellence in the future. Thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your review of your service visit at Holm Buick GMC. We greatly appreciate your feedback and are glad that we could be of assistance during your breakdown on I-70. At Holm Buick GMC, providing exceptional service and going above and beyond for our customers is what we strive for. We understand how stressful breakdowns can be, especially on the highway, and we're glad that our service team could take care of you and your repairs promptly. If you have any more feedback or need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your service needs! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your review of your service visit at Holm Buick GMC! We greatly appreciate your feedback and are thrilled to hear that we could assist you promptly during your unexpected situation. At Holm Buick GMC, we understand the importance of quick and efficient service, especially when you're traveling and encounter vehicle issues. We're glad that our team was able to diagnose and fix the alternator problem, getting you back on the road in less than two hours. Providing fantastic service with friendly employees is our goal, and we're delighted that we could make a positive impact on your experience. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Buick GMC for your service needs! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your review of your service visit at Holm Buick GMC! We're delighted to hear that Derek provided you with exceptional service and made sure you had a smooth experience during your visit. Our team takes pride in being prepared and attentive to our customers' needs, and we're glad Derek was ready and waiting to assist you promptly. It's also fantastic to know that Derek went the extra mile to help your father set up an appointment for his truck. At Holm Buick GMC, we treat our customers like family, and we're thrilled that Derek extended his assistance to ensure your family's vehicles are well taken care of. If you have any more questions or need further assistance, please feel free to reach out to us. We value your business and hope to continue providing you and your family with exceptional service in the future. Thank you for choosing Holm Buick GMC for your automotive needs! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Kylee, thank you for taking the time to share your review of your service visit at Holm Buick GMC! We greatly appreciate your kind words and are delighted to hear that you had a positive experience with us. Ensuring that your car was fixed correctly and in a timely manner is always our goal, and we're glad we could accomplish that for you. If you ever need any further assistance with your vehicle or have any questions, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your service needs. We look forward to serving you in the future and providing you with the same level of excellent service. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for taking the time to share your review of your service visit at Holm Buick GMC! We're delighted to hear that you had a great experience with us. Providing prompt and efficient service is a priority at Holm Buick GMC, and we're glad that we could accommodate your needs by getting you in for service on the same day you called. Our team is dedicated to ensuring our customers' vehicles are well taken care of, and we're thrilled that we could assist you promptly. We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We value your business and are here to help with anything you may need. Once again, thank you for choosing Holm Buick GMC for your service needs. Safe travels, and we'll be ready to assist you whenever you contact us again! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your review of your service visit at Holm Buick GMC! We're delighted to hear that you had a positive experience with our team both for purchasing and servicing vehicles. At Holm Buick GMC, we strive to provide our customers with a seamless and enjoyable experience whether they're buying a new vehicle or getting their current one serviced. We're glad that our team members were great to work with and made your experience a pleasant one. Timely service is a priority for us, and we're thrilled that your service was completed promptly. If you have any more feedback or need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your vehicle needs. We truly appreciate your business and hope to continue serving you with the same level of excellence. Safe travels, and we look forward to assisting you again in the future! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Greetings Craig and thank you for the honest review. We apologize for the choice of words chosen by the technician. It's our job to be vehicle experts and we obviously didn't succeed in craft or candor on this occasion. I understand your working with Lucas and GM to resolve the issue. In my testing today, I connected a brand new iPhone 14 to matching 2023 Sierra AT4 and found the Bluetooth connection meter only gave me 1 bar as well. The good news, it doesn't seem to affect performance as I travelled well over 60 feet from the vehicle without a break in audio. I imagine this will be a software revision by apple in near months as my Android phone did not have the same metering issues when using Android Auto. I hope my testing will save you a few steps an I will have Lucas report the issue to GM. - Sincerely, Jamie L. Hughes - IT Director - Holm Buick GMC