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567 Reviews of Holm Buick GMC - Service Center
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Verified Customer
June 01, 2023
Sensor did acclimate after awhile. Still making the other noise I had mentioned, non-emergent for now! Still making the other noise I had mentioned, non-emergent for now! More
by aeds93
Employees Worked With
Other Employees :
Janis Smischny, Mason Bettles, Trevor Daniels
May 30, 2023
Mason and Derek are the best guys to work with. They both are easy to approach and will work with anything you need. I’ll be coming back for my next service and tire rotation. They both are easy to approach and will work with anything you need. I’ll be coming back for my next service and tire rotation. More
by Seth White
May 29, 2023
Service was great, everything went smooth. Service team was professional and I was worked in soon without an appointment. Service team was professional and I was worked in soon without an appointment. More
by Mason Jones
Employees Worked With
Other Employees :
Janis Smischny, Mason Bettles, Trevor Daniels
May 25, 2023
Easy scheduling, excellent friendly service, very fair pricing. When I do wait at the dealership, the waiting area is well stocked with coffee, etc. and comfortable seating, tv, magazines, or friendly vis pricing. When I do wait at the dealership, the waiting area is well stocked with coffee, etc. and comfortable seating, tv, magazines, or friendly visits with other customers to pass the time. More
by bennauto
Employees Worked With
Other Employees :
Trevor Daniels
May 24, 2023
Scheduling service was fast, easy and courteous. The routine service was completed promptly. Additional services were offered, but there was no pressure to accept, which I appreciated. The routine service was completed promptly. Additional services were offered, but there was no pressure to accept, which I appreciated. More
by davidjneuman54
Employees Worked With
Mason Bettles
May 24, 2023
but we have a transmission problem on my 2021 Sierra Danali that nobody seems to care about. Seem to be getting jerked around. Danali that nobody seems to care about. Seem to be getting jerked around. More
by DAVID@WPMI.KSCOXMAIL.COM
May 23, 2023
Had transmission problem just South of Salina and took my vehicle to Holm Buick GMC on Saturday 13th of May. Mason and one Tech were the only folks working in the Service Department and I came in unannounce vehicle to Holm Buick GMC on Saturday 13th of May. Mason and one Tech were the only folks working in the Service Department and I came in unannounced. We were on our way to CO to help our Daughter-in-law who was to have surgery and needed help with their three children. Even with a late unannounced arrival Mason and the Tech on duty found time to look into the problem and deliver bad news - transmission was beyond repair and needed to be replaced. After asking pertinent questions of me we together concluded that a new transmission was the way to go. We rented a car to complete the trip to CO. While we were gone Mason, Derrick and Trevor (think I have all the names correct) kept me informed on parts delivery, expected day when the Tahoe would be available for pick-up and cost. I received a call from Trevor and Sat. the 20th of May to let me know everything, except the test drive had been completed and the vehicle would be ready as agreed on Monday the 22nd of May. All commitments were honored and met, and we picked up the vehicle at the scheduled date and time and the cost provided earlier was exactly the cost I paid. That type of service, from my personal experience, is rare today but very much appreciated. It's impossible to be happy when you're staring down the cost of a new transmission, but these guys did everything reasonably possible to make it as seamless and painless. I didn't catch the name of the Tech who actually did the work but he/she deserves an atta-boy/girl also. You've an excellent crew working Service, keep them happy and you'll have happy customers. More
by Bob
May 21, 2023
Friendly, helpful, informative, and on time. clean The waiting area is equipped with comfortable seats, tv and beverage clean The waiting area is equipped with comfortable seats, tv and beverage More
by AMBOSCH785
Employees Worked With
May 20, 2023
Very friendly and courteous employees. I did have an oil change and tire rotation on my car, but also received full car inspection and report free. Derek D very helpful. I did have an oil change and tire rotation on my car, but also received full car inspection and report free. Derek D very helpful. More
by nlovseth
Employees Worked With
