Holm Buick GMC - Service Center

Holm Buick GMC responded

Nancy, nothing excites the team more than knowing their efforts are making a difference. Thanks you for recommending us to others, we sincerely appreciate the endorsement. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the awesome review Jennifer! Your satisfaction is important to us, so we want to sincerely thank you for choosing Holm Buick GMC and we hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the excellent review and sharing your thoughts with the online community! It's great to hear that you had a positive experience getting your oil change and tire rotation! Quick and efficient service is always appreciated, especially when it comes to routine maintenance tasks like these. It's also great to hear that the staff were friendly and professional, as good customer service can make all the difference in ensuring a pleasant experience. I hope that you continue to have positive experiences with this establishment in the future, and that your car is running smoothly after the maintenance! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

This is so fantastic to hear! It's great to know that our team in Salina, Kansas was able to provide such excellent service and resolve the issue with your car. It sounds like our consultants and technicians truly went above and beyond to ensure your satisfaction, and it's always a relief when car troubles can be fixed quickly and efficiently. Thanks for sharing your positive experience and recommendation! Stop for a cup of coffee on your next trip into town! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

It's great to hear that your experience with your service advisor Mason was professional and that your car was fixed to your satisfaction. It's always reassuring to know that your vehicle is running smoothly after it has been serviced. Additionally, it's wonderful to hear that you found the free loaner car to be helpful during the service process. Thank you for sharing your positive feedback, and please don't hesitate to reach out if you need any further assistance in the future. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the great review! We're glad to hear that our Dorian was kind and helpful during your visit. We apologize for any inconvenience caused by the credit card machines not working. We understand that this can be frustrating, and we appreciate your patience and working with us on an alternate form of payment. Kindly note this was a rare and unforeseen incident outside our control your assistance and kindness were generously appreciated. Please let us know if there is anything else we can do to assist you. - the Holm Buick GMC Team of Salina!

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! It's wonderful that our staff was able to help you understand the problem and communitcate the right service needed for your vehicle. We hope to see you again soon! -the Holm Automotive team of Salina

Holm Buick GMC responded

Thank you for taking the time to leave us a review! We're glad to hear that your experience with the new owner has not been bad so far. We understand that change can take some getting used to, and we appreciate your patience as we continue to work hard to provide excellent service to our customers. We also understand your sentiment about the Buick Lacrosse, as it was a popular model among our customers. We're always happy to help you find a vehicle that fits your needs, so please don't hesitate to reach out to us if you need any assistance. Thanks again for your feedback! -the Holm Automotive team of Salina

Holm Buick GMC responded

David, We sincerely apologize for the inconvenience caused during your recent service appointment. We understand that your time is valuable, and we regret falling short of our commitment to have your car ready by 2:30. We appreciate your patience and understanding when the timeline fell short. I am pleased that our team offered a smaller bill to compensate for the delay. Thank you for your continued trust and loyalty to us for your service needs. We look forward to providing you with excellent "on time" service in the future. Best regards, - the Holm Automotive Team of Salina

Holm Buick GMC responded

It's great to hear that you had a positive experience with Derek and our service department! We pride ourselves on providing helpful and friendly service to all our customers. We understand that time is valuable, so we always strive to complete repairs and maintenance as efficiently as possible, and we're thrilled to hear that your vehicle was finished ahead of schedule. We're also pleased to hear that you appreciate the maintenance punch card. We believe in rewarding our loyal customers and providing them with value, and we hope that the punch card will help you keep your vehicle running smoothly for years to come. Thank you for your kind words and for choosing our service department for your vehicle maintenance needs. We look forward to serving you again in the future. -the Holm Automotive Team of Salina.