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Homer Skelton Ford

Olive Branch, MS

4.3
482 Reviews

6950 Hanna Cove

Olive Branch, MS

38654

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Showing 482 reviews

June 29, 2017

Bad service from Ben Katz in the service department I had brake service on my vehicle in November 2016. I took my vehicle back in yesterday (6-28-17) due to the brakes squealing. The dealership had a co More

by Not satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Katz
Jun 29, 2017 -

Homer Skelton Ford responded

We are contacting the customer with an attempt to get to the bottom of this concern. It is our hope that they will reach out to us and allow us to make it right.

February 01, 2017

Service Had my truck serviced today my service advisor JD Trackett was very helpful.I would recommend this dealership services to family and friends...Very sa More

by Laid-back
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD Trackett
October 03, 2016

Beating without the bruises or blood Just took the worst beating I've ever had from their service department. They charged me for 3 1/2 hours to change out an EGR valve (the you tube vi More

by Not happy
Customer Service
Price
Recommend Dealer
No
Employees Worked With
None listed. 2 different people, first not helpful at all, then left before I could finish.
August 27, 2016

not professional This is the first time I've driven a dirty car home that I had just bought. The salesman wanted me to bring it back to dealership to get it detailed t More

by dewey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Moore
July 27, 2016

Worst service in my life. After making my wife cry five minutes after purchasing a car the customer service continues to be horrible. I'll bet they don't respond to this revie More

by Let down
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leslee Cox
Jul 29, 2016 -

Homer Skelton Ford responded

Purchasing a vehicle can be highly stressful and demanding, but at Homer Skelton Ford it is always our goal to make the experience as friendly and hassle-free as possible. We never want our customers to feel pressured or let down. We have addressed this with Leslee, and we will all work harder to make sure no customer experiences less than exceptional customer service from our dealership.

May 27, 2016

Unprofessional This place is what gives car dealerships and car salesmen the reputations that they have. We love our car but I won't set foot in this place again. More

by Memphis2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Simmerman, Jacob Brigance
May 03, 2016

AWESOME All ALL THE WAY ! I want to start of by saying, I was told by other Ford Dealerships that I will never find what I'm looking for less than $ 500 a month payments. Well More

by Tamara Prestage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burnside, Casey Keener, Dane Dawson
February 29, 2016

Awesome buying experience I was interested in purchasing a new F150. I visited Homet Skelton Ford to test drive and determine if that was the truck for me. Mark Hogan was aweso More

by JGrossMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hogan
February 04, 2016

Fast and easy John Land approached me with a smile and an eagerness to get me a car that I wanted! Brought me to the perfect car within 5 minutes. Set down with me More

by Ao93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Land
January 28, 2016

Love my new Expedition! My husband, Sean Green, and I came in on Saturday to buy two vehicles. Our experience was great. Mark did a great job in finding me the right vehicle More

by TGreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hogan, Jacob Donaldson
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