Homer Skelton Ford
Olive Branch, MS
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Bad service from Ben Katz in the service department I had brake service on my vehicle in November 2016. I took my vehicle back in yesterday (6-28-17) due to the brakes squealing. The dealership had a co I had brake service on my vehicle in November 2016. I took my vehicle back in yesterday (6-28-17) due to the brakes squealing. The dealership had a complete brake pad and machining of rotors special for $179.95. The service department (Ben Katz) notified me of an issue that they found that should have been corrected on my initial visit, but it wasn't. Unfortunately; I was told that there was nothing that could be done on this visit. As a result, I was charged $179.95 for the front brakes and $179.95 for the back brakes. Yesterday was my last visit to Home Skeleton Ford. I will not be recommending this facility to anyone in the future. More
Service Had my truck serviced today my service advisor JD Trackett was very helpful.I would recommend this dealership services to family and friends...Very sa Had my truck serviced today my service advisor JD Trackett was very helpful.I would recommend this dealership services to family and friends...Very satisfied More
Beating without the bruises or blood Just took the worst beating I've ever had from their service department. They charged me for 3 1/2 hours to change out an EGR valve (the you tube vi Just took the worst beating I've ever had from their service department. They charged me for 3 1/2 hours to change out an EGR valve (the you tube video is 4 minutes long on how to clean/change an egr valve). At $128 an hour, they made a killing. Total bill was over $900. I've bought more than one vehicle from them over the years, but I can assure you I will never buy another, nor let them touch one that I own. I can see where their priorities are, and it's not costumer service. More
not professional This is the first time I've driven a dirty car home that I had just bought. The salesman wanted me to bring it back to dealership to get it detailed t This is the first time I've driven a dirty car home that I had just bought. The salesman wanted me to bring it back to dealership to get it detailed the next day, but after a misunderstanding, I did it myself. I spoke to a manager, but got no satisfaction. More
Worst service in my life. After making my wife cry five minutes after purchasing a car the customer service continues to be horrible. I'll bet they don't respond to this revie After making my wife cry five minutes after purchasing a car the customer service continues to be horrible. I'll bet they don't respond to this review either. More
Unprofessional This place is what gives car dealerships and car salesmen the reputations that they have. We love our car but I won't set foot in this place again. This place is what gives car dealerships and car salesmen the reputations that they have. We love our car but I won't set foot in this place again. Horrible, horrible, horrible service (except the finance guy). "Homer" Skelton is a perfect name for this place More
AWESOME All ALL THE WAY ! I want to start of by saying, I was told by other Ford Dealerships that I will never find what I'm looking for less than $ 500 a month payments. Well I want to start of by saying, I was told by other Ford Dealerships that I will never find what I'm looking for less than $ 500 a month payments. Well I have found what I want and more here at Homer Skelton Ford with the help of who I consider the best salesman around . Dane Dawson is the one you want to see, he showed me a couple of the Edge Limited I was looking for. AND NOW , I have found the exact color and package I wanted. He made sure that I was completely comfortable in the whole process of buying my Edge , and at a price that I could afford. Dane Dawson is totally Awesome in my opinion ! He made my whole car buying experience the best I have ever been through . I am now a Homer Skelton customer for life ,if I ever decide I want to upgrade this is where I'm coming back. And DANE DAWSON YOU ARE THE ONLY ONE I WILL SEE ! Thank you again a million times over . I ABSOLUTELY LOVE MY EDGE LIMITED ! More
Awesome buying experience I was interested in purchasing a new F150. I visited Homet Skelton Ford to test drive and determine if that was the truck for me. Mark Hogan was aweso I was interested in purchasing a new F150. I visited Homet Skelton Ford to test drive and determine if that was the truck for me. Mark Hogan was awesome to work with. He was very professional and knowledgable of the vehicle options and performance. Low stress buying atmosphere and the staff was outstanding. Appreciate the help and I'm now an owner of a new pick up. If your looking for a new vehicle, go see Mark Hogan at Homer Skelton Ford in Olivebranch, MS. More
Fast and easy John Land approached me with a smile and an eagerness to get me a car that I wanted! Brought me to the perfect car within 5 minutes. Set down with me John Land approached me with a smile and an eagerness to get me a car that I wanted! Brought me to the perfect car within 5 minutes. Set down with me and worked hard to get me approved in just little time! Definitely recommend him! More
Love my new Expedition! My husband, Sean Green, and I came in on Saturday to buy two vehicles. Our experience was great. Mark did a great job in finding me the right vehicle My husband, Sean Green, and I came in on Saturday to buy two vehicles. Our experience was great. Mark did a great job in finding me the right vehicle for me. We test drove an explorer and an expedition. Our salesman, Mark Hogan, did a great job. He was very knowledgeable about the vehicles I test drove. He went out of his way to get the best deal for me. I love the room that my new expedition has. Mark was able to find me an expedition XLT with most of the options of a limited. I love my leather seats, sunroof and color. Financing was great. Once we picked out both vehicles, we were able to do the paperwork on both at the same time. That was great! More